Andavari

The answer is here: https://community.ccleaner.com/topic/60125-just-updated-to-version-5778521-it-skips-edge-chrome/?do=findComment&comment=327604 Also do not manually forcibly close/exit Microsoft Edge Chromium because it may cause its database and/or profile(s) to become corrupted which is a whole other problem.

It's probably safer to not use Wipe Free Space at all, not even in any previous version because who knows exactly when the issue they're investigating actually started. I wouldn't necessarily assume v5.76 doesn't also have the issue.

Someone had similar issues last year with using over 64KB cluster size, as seen here: https://community.ccleaner.com/topic/59162-defraggler-crashes-when-analyzing-drive-with-128k-cluster-size/ Just because one defrag tool was updated to support it doesn't mean the myriad of others will or ever will, can't assume that. Allot of defrag tools are at this point very legacy and much older than when Microsoft added support for a cluster size larger than 64KB. I guess that kind of makes it obvious that although defrag tools are calling the Microsoft Defrag API they're still doing their own thing, and I think a crash is better than it trying to defrag the disk and corrupting it.

Could be anything really. And trying to find exactly what it is can be very time consuming. Since it's Stop errors or BSODs: * Where I'd start is with Windows Memory Diagnostic (usable by typing into Cortana/Search: Memory) - although Windows is usually rather good at finding faulty RAM on it's own during boot. * Make sure all the drivers are up-to-date, for instance graphics card drivers can give allot of grief if an old or buggy version is used.

Version 5.77 is the version with the issue which is why it's disabled in version 5.78 as detailed here. I'd recommend that you stop using Wipe Free Space until they have it fixed in a future version - it's not worth the risk of it doing something it isn't supposed to be doing since it is after all securely wiping.

Don't know, I'm just a moderator and volunteer on here and don't have inside info like that.

See here: https://community.ccleaner.com/topic/60248-cant-wipe-hard-drive-version-578/?do=findComment&comment=328094 Topic closed since it's a known issue.

Wipe Free Space has issues and was disabled in v5.78 until they complete their investigation. Read the official statement at: https://www.ccleaner.com/knowledge/ccleaner-v5788558/ Pinning this topic for the time being since it will likely be a reoccurring question.

It was CCleaner v5.33 in 2017. See here: https://duckduckgo.com/?q=ccleaner+5.33+infected+2017

Along the lines of what Trium posted above, if by chance you've overclocked (which allot of people do) the laptop that can cause overheating.

I still think it could be the thermal compound, especially if that 14 year old laptop has never had it done. Some PC manufacturers have stated their factory applied thermal compound will last 8 years. Whereas on YouTube some of the tech inclined on there will re-paste at the 1 or 2 years point with a high quality thermal compound, and some have shown that it can reduce the temperature by 5 degrees Celsius when it was really needed.

Always have a backup copy of your settings and program version! Although it should retain the settings without issue. Since it would be going from Portable to Portable you can easily test a new version without it touching the old version, do this by unzipping the new version into it's own new unique folder, and then copy your already configured ccleaner.ini into it for testing.

New: New because the cleaning entry "[Intel Graphics Command Center *]" does not work since I don't have any folder named "LocalAppData%\Packages\AppUp.IntelGraphicsExperience_*" for it to detect, therefore it never cleans the Intel Graphics Command Center Service Logs which are still generated (if the service is set to automatically run). [Intel GCC SVC Logs *] LangSecRef=3021 Detect=HKLM\Software\Intel\Display FileKey1=%CommonAppData%\Intel\GCC|gcc_svc_log_*.txt -------------------------------- New: [Intel Processor Diagnostic Tool *] LangSecRef=3024 Detect=HKCU\Software\Intel Corporation\Intel Processor Diagnostic Tool 64bit FileKey1=%ProgramFiles%\Intel Corporation\Intel Processor Diagnostic Tool 64bit|*Results.txt;System_Info.txt;TestResults_Full.txt -------------------------------- It would certainly be nice if all the Intel stuff was combined into one unique area instead of using LangSecRef= which has some of it scattered and it's a bit of a pain to find all of it in a quick enough fashion. Something I could do on my end for my system alone but I though sharing the ideal may help others too. I'd prefer it to be in for example: Section=Intel

If you mean you deleted the uninstall links that show in CCleaner's 'Tools > Uninstall' and also in Windows Add/Remove the way to get the uninstall links back is to re-install the software. Optionally depending upon what the setup installer software was for the programs you can look in the program folder where it was originally installed for names like this (which should allow you to uninstall the software when running them): * uninst.exe * uninstall.exe * unins000.exe * UnInstall_#####.exe

You can block ads and some nefarious websites using MVPS.org Hosts File. Couple it with the uBlock Origin Chrome/Chromium or uBlock Origin Firefox. Reinstalling Windows would have gotten you absolutely nowhere in this situation!

Yeah, I meant dust inside the PC case. Another possible solution to cure overheating is to do a re-paste with good quality thermal compound on the CPU.

Overheating could mean it's time to thoroughly clean the PC and blow all the dust out of it.

I wonder if it's an icons cache related issue, although I don't know off hand if it is. Something I've seen before on older versions of Windows is a "stuck" icons glitch in the SysTray even though the software for it has already closed. The icon stays there until something is done such as moving the mouse cursor over the stuck icon which makes it disappear.

Read this: https://community.ccleaner.com/topic/59965-speechruntimeexe/?do=findComment&comment=326878 Topic closed since this has been answered multiple times in multiple topics.

Updated, added FileKey2. [ClamWin Portable Failed Updates *] LangSecRef=3024 DetectFile=%SystemDrive%\PortableApps\ClamWinPortable\ClamWinPortable.exe FileKey1=%SystemDrive%\PortableApps\ClamWinPortable\Data\db\clamav*|*.*|REMOVESELF FileKey2=%SystemDrive%\PortableApps\ClamWinPortable\Data\db\tmp.*|*.*|REMOVESELF

It will not stop crash dumps. If you're experiencing those too often it's possibly because of buggy or old: drivers (graphics driver for example), BIOS/UEFI, or something running on the system that isn't 100% compatible. Drive Wiper/Wipe Free Space too often can cause premature wear out of a hard disk and isn't necessary at all unless you wish to sell off your PC to insure your personal files can't be recovered. If you're running it too much you're more-or-less just wasting your time.

To be on the safe side it might be helpful if you find a tool elsewhere that can sort by hash/checksum, i.e.; if it can list and sort what if finds by MD5 hash, SHA-1 hash, or better and more secure the SHA-256 hash so that you'll have a 100% confidence of files being duplicates.

ClamWin Portable v0.99.4.103 released on 2021-03-14 was updated with v0.103.0 ClamAV components which will allow ClamWin Portable to once again successfully download and install virus database files from ClamAV.net. ClamWin Portable can be downloaded at: https://portableapps.com/apps/utilities/clamwin_portable Crash: Note that the update window has itself been updated and now includes an auto-scrolling progress indicator that will often crash when verifying the downloaded virus database files on Windows 10 systems, it's actually very inaccurate in what it displays on Windows 10. On Windows XP systems it freezes for several seconds, and then proceeds normally showing the update log in the window.

ClamWin And ClamWin Portable Updating Is Broken: As of February/March 2021 updating the virus definition ("signature", "database") files isn't possible from inside of ClamWin/ClamWin Portable. You'll instead have to use a workaround by manually downloading them in a web browser, and the web browser will have to be a modern current version. Note that downloading in old out-of-date web browsers such as on old unsupported Windows operating systems (which also have to use old web browsers) will always fail, and updating will also fail if using a download manager. There Are Multiple Reasons This: · ClamAV has ceased support of versions older than 0.100.0. Both ClamWin/ClamWin Portable are at version 0.99.4 which was released in 2018 so they're both three years out-of-date, and also over six versions behind ClamAV. · https://database.clamav.net has updated the site security and now uses Cloudfare to protect the site, which in turn means ClamWin/ClamWin Portable can't download updates anymore, and currently only modern current versions of web browsers are capable of downloading from the site.

When one person doesn't help on a customer support number one thing to try is to call the number again and you might get someone else that's infinitely more helpful.