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Everything posted by Andavari

  1. You lot really shouldn't have to mess around with your firewall security for that. Modern versions of CCleaner can hang/freeze if it's blocked from phoning home, such as if there are firewall rules blocking it outbound web access, or even the HOSTS file could cause it if for instance blocking Avast and Piriform URLs. A really easy way to figure out if something on your system is blocking outbound for CCleaner is to: Open CCleaner and then go into 'Tools > Software Updater', if it freezes that's a good indication that either your firewall or HOSTS file is blocking it from phoning home and it can't deal with it and thus freezes - doesn't matter if it's the freeware version either the freeze will/should happen.
  2. I've always seen two services listed in Reliability Monitor's history that have "stopped working" TPMProvisioningService.exe ("Intel iCLS Client") and ZeroConfigService.exe ("Intel WiFi). I just ignore it because they're out-of-sight thus out-of-mind and they seem to do what they need then "stop working" supposedly. And it hasn't been something a clean install can fix.
  3. Leaving ESET out of the discussion because this forum knows why they flag the installers. There's usually a few particular av engines on VT that flag allot of legitimate software. And yes if those av's are creating too many false positives they should probably be removed. I simply ignore the results from av engines that are known to produce too many false positives but since VT uses them it can cause people to not install software that's being falsely detected.
  4. Yes, and another is the Your Phone app which supposedly shouldn't be messed with either, even if it's entirely unused.
  5. Might backfire and be an incentive for people to upgrade to AMD Ryzen.
  6. Most SSDs from my knowledge already compress files which are compressible, a good reason to not for instance store a ton of already compressed and thus non-compressible any further files on them such as MP3's, movies, etc.
  7. If it isn't it's worth turning off manually when using 3rd party defrag tools because it's been known for years they can trigger the creation of System Restore Points that hog the HDD space. It's just a matter of remembering to turn System Restore ("System Protection") back on if that's desired.
  8. Actually Win10 1909 likes me very much Hazelnut! It's the only hiccup I noticed on a Dell laptop and an Acer laptop. I reported it to Microsoft, so they'll at least be aware of it. I'm avoiding MBAM 4 here Nukecad for the GUI issues I have with it.
  9. Just a heads up for anyone installing 1909. On those two laptops I had to manually turn on Windows Defender real-time protection after the update, for whatever reason real-time protection was disabled after the systems started.
  10. How about [Ashampoo CrashRPT Logs *] or whatever. Can't imagine someone remembering exactly what that generic folder path in Windows is associated with later on if it doesn't have the vendor name attached to it since Ashampoo products don't have a unique LangSecRef. ---------------------------- Edit: Perhaps also, just giving ideas: [Ashampoo Snap CrashRpt *] Section=Crash Reports DetectFile=%LocalAppData%\CrashRpt Default=False FileKey1=%LocalAppData%\CrashRpt|*.*|RECURSE
  11. Installed all those updates on two laptops and the optional feature update to 1909 and all worked well with no issues. If their new approach is to slowly release a new version via cumulative updates it seems to be working from what I can tell because version 1909 is the first "major" update that hasn't caused any obvious issues for me.
  12. Changing monitoring settings (note this feature is now rebranded as Smart Cleaning in CCleaner): CCleaner Free: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/changing-monitoring-settings-ccleaner-free CCleaner Pro: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/changing-monitoring-settings-ccleaner-professional/system-monitoring
  13. That old "Documents and Settings" path which is hidden from view in Win10 will still open and show files and folders if for instance opening the path via 'Run' in the 'Start Menu', however like Trium stated it's now mapped to AppData.
  14. You can undo what the registry cleaner did, but only if you allowed it to create the .reg file backup when prompted. The default location for that .reg file(s) backup(s) would be in the Documents / My Documents folder. As for restoring site details such as cookies in a web browser that remember you so you don't have to login everytime you'll unfortunately have to login to those websites again for the cookie to be saved onto your computer again. After doing that you can go into CCleaner and then configure which cookies to keep which should then ignore deleting those cookies in your web browser(s). Note that it also depends upon how the site in question is configured, some require you to login each time such as bank sites, etc., and I'd imagine a medical records website wouldn't want that info easily compromised either in the event a computer was stolen, etc.
  15. You stated the drive contains your Acronis disk image backups, from my experience if it's a data only drive with no OS installed onto it with the main purpose being to only make backups you end up wasting allot of your time allowing any third party defrag tool to fully optimize it - unless of course you place a file size limit on what it can and cannot move. Hence the reason I mentioned only defragmenting what's listed in the File List. Windows own built-in optimize and defrag will then attempt to consolidate/optimize/fill gaps on the drive (if scheduled to do so, but it's good to manually invoke it when you want it to run) so you have larger areas of free space, however with Win10 it will only bother with files that are 64MB (yes megabytes) in size or smaller. As for defragmenting disk image backups it's important to take into consideration that defragmenting them doesn't really give you a performance boost and how big in file size the disk images are takes a long time to defragment them. For instance if I had a 50GB disk image backup with 20 fragments I wouldn't waste one second of my time defragmenting it since those fragments would be 2.5GB in size each, and I especially wouldn't defragment it if it were going to be a "throw away" disk image I'd be replacing with a new one within a 3 month period. I know it's a 180 degree shift in thinking on how to defragment (or how we were taught to do it) however it doesn't unnecessarily waste your time or put hours of stress onto a backup drive.
  16. The issue I see with drive C listed in the above screenshot is the available free space of only 5%, most defrag tools do a lousy job if they don't have at least 15% or 20% free space available and some give up very early on in the defrag. The only defrag software I've ever seen or used that can work albeit very slowly without allot of available free space are the discontinued JkDefrag and it's also discontinued successor MyDefrag.
  17. Did it just start doing that today? If so, you may want to check when your license actually expires since their licensing server has been causing allot of people issues today as seen here. If that isn't the issue and you don't plan on renewing an easy way to stop it is to uninstall, and then get the newest freeware Slim build installer from here.
  18. As for verifying data has been successfully overwritten you can use Recuva to scan the drive(s) after the wipe.
  19. When you state you "protected" the cookies did you configure that in CCleaner, or was it something else you did? To configure CCleaner so that it stops deleting them do the following as detailed in the help documentation, then test it to make sure it works: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep
  20. Glad they removed it, my mother's download folder is so full of stuff going back years and running Disk Cleanup I'd always double-check what I selected when running maintenance on that laptop.
  21. Use CCleaner along with Windows own built-in Disk Cleanup. Uninstall programs you don't use and know you'll never use again, especially trial offers that are often installed on new PCs. A more "brute force" way to get the cleanest Win10 install is to have Windows install a fresh of itself, and then only install programs you require. What I've did to keep my Win10 installation on the lite side is to whenever possible only use portable variants of software that I have on another disk drive. As for your computer operating slow, if you have a hard disk have Windows defragment it, if it's still slow buy an SSD for your boot drive that contains the Windows installation. If it's an SSD have Windows optimize it which will issue a Trim command.
  22. It uses the Microsoft Defrag API and when running on a hard disk with the NTFS file system "it shouldn't in theory cause corruption" if for instance there's a power outage, the machine decides to hibernate/sleep/turn off, or if the user kills a defrag process. Although I wouldn't kill the process and instead would let it finish normally to play on the safe side. If you do kill the defrag process run ChkDsk on the drive afterwards before doing anything else with the hard disk.
  23. Free version and Pro version differences are seen here: https://www.ccleaner.com/recuva Pro version has: Virtual hard drive support
  24. Good for them listening, it was a strange issue since the GUI could be maximized that it would run off. Although part of the issue is of course Win10 scaling, and of course 16:9 aspect ratio screens, but it should've at least been tested, although it would've never been an issue say back in the day if they were only coding for an OS (XP, etc) that didn't have that weirdness let alone HD screens. It running off screen using a standard built-in Win10 scaling (not a custom scaling) was not a good first impression, much like Samsung Magician v6.0 and a whole laundry list of other software.
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