[CC5.16 finds 2.2GB to clean but never cleans it]

I have a similar issue with my 5.16.5551 (64-bit) for Windows.

 

I had an upgrade for Windows 10. CCleaner added an "old Windows installation" option under Advanced. It took several days to clean about 9GB at 35x last week. Today, CCleaner shows more files to be cleaned. After cleaning, it shows no old Windows installation files cleaned. Using Analyze, the files still appear. Looking at detailed results, all the files are still there.

 

I uninstalled and reinstalled CCleaner but that did not work. I don't want to just Delete to Recycle Bin and empty using CCleaner (it won't allow me to delete all files because some files are still "in use" even though I have no other apps open).

 

Long ago someone helped me with a corrupted Recycle Bin. Could someone help with cleaning these old Windows Installation files or with CCleaner?

 

Thanks!

FoS

[Empty Recycle Bin keeps occurring]

Perhaps your recycle bin is not working correctly, if it is deleted Windows will automatically build a new one when you re-boot.

 

See here

 

http://www.thewindowsclub.com/recycle-bin-is-corrupted-windows

 

Thank you for the suggestion.  It worked!  Happy New Year!!!

[Empty Recycle Bin keeps occurring]

For the latest version (4.08.4428 64-bit Windows 8) and the previous two versions, whenever I'm cleaning my hard drive, it says that it's emptying my Recycle Bin (even though it's already empty).  It's always 42,931 KB, 28 files.  No matter what or when I'm cleaning, this always appears.  I've uninstalled and re-installed CCleaner, but it always shows up.  I've tried different wiping methods (3, 7, 35) to no avail.  It doesn't on my other computers though.  What could I do to get rid of this entry?  Thanks.  --FoS

[Problem cleaning google chrome..]

I am having the same issue.

 

CCleaner will not remove my Google Chrome saved form information.

 

I have to use Google Chrome's "Clear Browsing Data..." option to clean everything out.

 

I am using Windows 7 64-bit with Chrome's latest version [6.0.472.63]. Everything worked fine before I downloaded CCleaner's latest version [2.35.1223].

 

Sincerely,

FoS

[CCleaner - Recent docs not deleting]

I noticed on my parents' computer that they still have an older version of MS Word (2002). They have the latest version of CCleaner and it erased their Word Task Pane shortcuts! So it must be something between the two Word versions that is not allowing CCleaner to remove Word 2003 shortcuts.

[CCleaner - Recent docs not deleting]

Don't worry about it Fos. CC as never removed any recent Office files for me in any version, thats on Win98SE and WinXP.

 

Yeah, it's not worrisome right now. It doesn't affect me negatively in any way. It was an older version that used to clean my MS Word 2003 shortcuts and then all of a sudden it stopped and I just wondered what happened and why it hasn't been fixed.

 

FoS

[CCleaner - Recent docs not deleting]

Hello Stones,

You will find documentation on the Include and Exclude Options in the CCleaner Beginners Guide.

Improvements have been made to make it easier to use these features. The best way is to try them.

You can now browse a "tree structure" to identify specific files or folders. The Guide is not currently up to date with these improvements.

http://www.ccleanerbeginnersguide.com/

CCleaner Beginner's Guide.com Bookmark and save to Favorites

 

You provided other helpful information in the past.

Can you give us some "specific" details as to "your" problem ?

 

Good luck,

davey

 

When I open MS Word 2003, the task pane on the right side still shows documents that I've opened up before. It's not that big of a deal for me, but since CCleaner does clean my MS Excel 2003 shortcuts, I'm wondering why it doesn't clean the Word shortcuts.

 

FoS

[CCleaner - Recent docs not deleting]

Hello Stones,

Welcome to the forum!!!

Thanks for registering as a member.You are definitely my kind of member.

You have been reading the forums and you answered all the necessary questions.

Other users have reported similarly.I think they(Piriform) have changed or removed some of the cleaning entries for Word.

Many new users were unaware that these areas would be cleaned automatically.

This is just my conclusion not re-affirmed by any official development team members.

Hopefully I can find out some answers for you or someone else can also offer their input."Bug Fixers" will also use this info.

You may have to use some Include entries or some winapp2.ini file entries to clean these areas.

See ya later.

davey Another member like you.

http://www.ccleanerbeginnersguide.com/

 

Hi,

 

I just downloaded v. 720 and noticed that the problem is not fixed. What is the status of this issue? I hope the issue can eventually be resolved.

 

How do I use the Include entries or winapp2.ini file entries you mentioned?

 

FoS

[CCleaner - Recent docs not deleting]

Hi, I'm a first-time poster but long time user. I've had this problem since two versions ago (I now have the latest: 2.09.600).

 

[Options]

(App)Mozilla - Saved Form Information=False

BackupDir=C:\Documents and Settings\Owner.YOUR-C15E0C8280\Desktop

Language=1033

MSG_CONFIRMCLEAN=False

SecureDeleteMethod=1

SecureDeleteType=1

UpdateKey=07/04/2008 04:17:45 PM

WINDOW_HEIGHT=878

WINDOW_LEFT=0

WINDOW_MAX=1

WINDOW_TOP=0

WINDOW_WIDTH=1448

(App)Autocomplete Form History=False

(App)Start Menu Shortcuts=False

(App)Desktop Shortcuts=False

(App)Recent Documents=True

 

 

Are you running with Administrator privileges. [YES]

 

CCleaner version ? [2.09.600; happened also with previous two versions]

 

OS,edition ,32bit or 64bit and version ? [XP Media Center Home Edition; SP2]

 

Browsers and ver.? [Firefox 3.0; IE 7.0]

 

Security software and ver? [Avast! 4.8; SpywareBlaster 4.1; Ad-Aware 2008 7.1.0.10]

 

Other data you think might be relevant? [unsure]

 

What did you do and then what happened? [used CCleaner, opened Word and noticed that the recent documents were still there.]

 

Sincerely,

FoS