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KelliB

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About KelliB

  • Birthday 26/02/1985

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    Female
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    Texas
  1. Oh, I'm sorry if I annoyed you or anything. But, I wasn't trying to "post my problem in three separate threads". I was simply trying to participate in the discussion. I didn't realize you guys had a rule like that- sort of "say it once or don't say it at all". I'll try to follow your example and be more unfriendly and less "chatty" in the future. I do find it kinda amusing that you criticize me for "posting my problem in three separate threads" when the only response to my problem that I get is your reprimand. Maybe if I had posted it in 5 or 6 separate threads then I'd have gotten a response, instead of just getting jumped on for asking a question. The computer I'm using is the only computer I have. I can't afford to replace it... I can't afford to reinstall Windows, which is the pat answer I get from anyone in the tech field that I ask about any computer problem. I mean, if I download an MP3 that sounds muddy, I've actually been told reinstalling Windows will help I tried that on my old 'puter and I has not worked right since. Reinstalling Windows was the biggest mistake I've ever made as a PC user. So, after downloading Defraggler, and being very impressed with it's general performance, I decided to come here and comment on that and ask my question. One of my comments has since been deleted. My topic I started hasn't been responded to, and on this thread all I've gotten is snapped at. I have a feeling, sir, that you are not one of the administrators of this forum. That's really who I'm trying to reach here- or, more specifically, the designers of the Defraggler program. I wanted to compliment them on their work, and their work on all of their software, because I use all three Piriform programs and they perform wonderfully. I also wanted to ask them about Defraggler, stopping after 21% while defragging the free space. And given my respect for the Piriform designers, maybe get their opinion on why my Microsoft defragmenter isn't working properly. Imagine my surprise when all I get is a disciplinary wag of the finger from someone with over 2000 posts. Personally, I think you could have been a little more friendly, and maybe even offered some advice or comment aside from personal criticism of someone who only just arrived here. Oh, and on a side note, the last time I had to sign up for one of these forums to get some technical support on some software I downloaded- Cerulean Studios' Trillian -their forum rules stated that new members had to reply to at least 5 different posts posted by other users before starting a new topic of their own. I had no idea that rule was not in effect here too, considering the format of the forum is in the exact same style. So, I wanted to post at least one or two replies before posting my topic. Since the subject of my concern was the defragging of free space, I really couldn't find anything else to comment on, ergo my "posting my problem in three different threads". Again, my apologies. I had no idea this would be something that would offend someone so much that one of my posts would be deleted, one ignored, and one criticized. I still believe Piriform software to be of the highest quality and I applaud the programmers for the work they've put into their products, and for making it available as freeware. But, I have to say that my experience on this forum has been far less satisfying than my use of the software.
  2. Well, I just started using Defraggler last night, and I have to tell you it is a wonderful little piece of software ! I love it. Gone are the days of having to defragment an entire drive just to defrag the few files that really need it !! Now, like the title of my post suggest I've got a few bugs to discuss, and I have an issue with the Windows Defragmenter I was wondering if anyone here could help me out with. I mean... you guys built a better defragger, so I'm guessing you know a bit about defragmenters to begin with. Now, first of all... about Defraggler - my only issue with it is that when I go to defrag the free space, it runs through about 15-20% of the free space and then it just stops. I've seen it stop as early as 13% and go as late as 21%.... When it stops it says the drive is completely defragmented. But... it never got to 100% of the free space. Now, is this normal (I mean I'm only using 9% of my HD space to begin with... that leaves a lot of free space), or is it something to worry about ? And on the topic of of the Windows defragger- the one that comes with the windows software - when I try to defragment using this program, it runs anywhere between 3% and 98% and then stops. I get a message saying that some files on the drive could not be defragmented, and to check the log for a list of these files. I look at the log, and there are no files listed.... I've seen all kinds of "answers" to this problem- suggestions to reformat my HD (yeah... right... no chance), re-install Windows (even worse... ), or a possible virus or malware... I've also seen people, on Yahoo answers state very plainly that Microsoft's defragger simply... sucks, for lack of a better word... and that using a third party defragger like Defraggler is the way to go. I was hoping to get your opinion, here at Piriform... because I do think your software far out classes other software of it's type- CCleaner being the best clean up tool I've ever found, and Recuva being a terrific file restorer as well as great at shredding old files !
  3. My issue with the freespace defragging is a little different. Before Defraggler has a chance to hang up, it just stops. It runs to about 20%, in defragging freespace and then just quits. Afterwards it says the drive is completely defragmented.
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