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Posts posted by hazelnut
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Can you give a bit more info such as Windows version and did you install latest CC version 'over the top' ?
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Not very helpful I know, but you are not the first to report this.
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As we cannot do anything on the forum please use one of the contact links below giving more information than you have above.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
or email
support@ccleaner.com
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25 minutes ago, AlexBotsford said:
I am facing a problem.
Would you like to give us some clues about it ?
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The last admin post on the forum I recall about it was this,
https://community.ccleaner.com/topic/63004-wrong-media-type/#comment-336834
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2 hours ago, Nergal said:
I believe the ideas site may be in the process of going away, it's been nothing but a honeytrap for spammers and i have begged them to shoot that dead horse. I also get the error that you get, but more "replys" fill my mailbox still. I even turned off notifications from the site and still get all the spam replies that get posted.
I'd say stay away from that site.
I agree Nergal. It's a disgrace that the Ideas Site has been allowed to run because of the state it is in.
No one should go there ..ever.... it is not safe
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Support Contact
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
or email
support@ccleaner.com
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The error on the support page should be fixed now.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
email
support@ccleaner.com
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The support page error should be fixed now.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
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Try the page now, it should be fixed and have no 'robot error' message.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
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The support page with that robot error at the bottom should be fixed now.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
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Contact either here
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
or here
support@ccleaner.com
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8 hours ago, LondonA said:
I contacted customer service to request a full refund however I haven't received any response. Tried following the directions online however it takes me to a broken link. Please advise!
Does this link work for you ?
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
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A few ideas here (sorry but I don't have a Mac myself)
https://community.ccleaner.com/topic/62690-how-to-remove-ccleaner-from-macos/
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SUMo dev has indicated that he may let Github deal with it.
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10 minutes ago, Willy2 said:
- It seems the website Tweaking.com now has a new owner. As far as I can tell the new owner is connected to the program "CCEnhancer". Does anyone has more information ?
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Quote
Termination notice
KC Softwares activities are to be terminated by end of October 2023.
All products are to be considered as End-Of-Life (EOL) on October 31st 2023.
Sales are stopped.I know SUMo is used by quite a few people including @lmacri
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Cybersecurity provider Malwarebytes Inc. has laid off more than 100 workers amid a restructuring initiative that will see it split into two companies.
https://siliconangle.com/2023/09/01/malwarebytes-lays-off-100-workers-ahead-planned-company-split/
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You could try contacting directly here
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
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Try contacting here. All previous Piriform link addresses have been move over to CCleaner ones.
https://support.ccleaner.com/s/contact-form?language=en_US&form=general
CCleaner freezes on startup
in CCleaner Bug Reporting
Posted
Does the same thing happen if you use Custom Clean instead of Health Check?
What Operating System are you using?