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Everything posted by hazelnut

  1. Version 5.40

    I am still using 5.40 on a couple of my machines. Other members use the latest versions. It is really up to you, but if you say everything is working well for you then there should be no problem with you stopping om 5.40 at the moment. As I said , it is personal choice.
  2. More Tracking and Data Gathering?

    ..and that's the reason you are giving as to why people who have opted out are still being tracked?? Really this has got to stop. Piriform/Avast are using users as info collecting machines. CCleaner is supposed to be a junk cleaner.. it's now turning into something sinister.
  3. Updating

    See here keith https://support.piriform.com/hc/en-us/articles/360018683371
  4. The Quick Clean is a 'Feature Preview' they are trying out on random people when they download. You can opt not to use it but get no say on whether you are one of the 'chosen few' You can switch to Custom Clean via Options.. Settings. I personally don't like the fact that Piriform have not posted full info on Quick Clean so users can see what is going on. After the fact is too late as far as I am concerned, and I don't want a simplified dumbed down version of CCleaner.
  5. More Tracking and Data Gathering?

    If you had opted out of everything, it really doesn't help Piriform's credibility at all to collect this info despite you asking them not to. Let's see what reply they give.
  6. Are you using the free or the Pro version ? What operating system are you using? What security solutions do you use? Try uninstalling CCleaner, rebooting, and then installing the slim build from here? https://www.ccleaner.com/ccleaner/builds
  7. New version is available

    Are you using Pro version? If so, see here https://support.piriform.com/hc/en-us/articles/360018683371
  8. Quick Clean

    Apparently only a few random folk will get it.
  9. Quick Clean

    Quick Clean is the Feature Preview in 5.48. It a 'simplified' version of the cleaner and obviously the above poster is one of the 'chosen' downloaders who has had this installed in his build. Apparently Quick Clean is the default clean when it is in the Feature Preview build but can be switched to custom clean via Options..Settings.
  10. Have you tried this ? https://support.piriform.com/hc/en-us/articles/360018683371
  11. Will not update fro 5.47 to 5.48 ...

    Please see here https://support.piriform.com/hc/en-us/articles/360018683371
  12. cannot update since v5.44

    What operating system are you using? What security software do you have? Are you able to uninstall CCleaner and then download the slim build and install it from here? https://www.ccleaner.com/ccleaner/builds
  13. version 5.48 not installing

    See here https://support.piriform.com/hc/en-us/articles/360018683371
  14. Are you using the free or the Pro version? If it's the free version try downloading from here https://www.ccleaner.com/ccleaner/builds If it's the Pro version see here https://support.piriform.com/hc/en-us/articles/360018683371 If you are still having problems what security software and operating system are you using?
  15. See here https://support.piriform.com/hc/en-us/articles/360018683371
  16. Update not working

    See here https://support.piriform.com/hc/en-us/articles/360018683371 I will close this thread now.
  17. CCleaner Update

    See here https://support.piriform.com/hc/en-us/articles/360018683371
  18. This may help https://forum.piriform.com/topic/50915-unable-to-run-ccleaner-after-initial-install/?tab=comments#comment-291941
  19. License Key

    @dbarajas Hi, It's a lot easier on the eyes for readers of your post if it's in the default black colour and not bright purple.. Just a hint
  20. License Key

    I've pointed admins to your post. I presume you have already tried to contact Piriform via email? support@ccleaner.com or https://support.piriform.com/hc/en-us/requests/new
  21. Don't understand how to renew licence

    You may wish to re-upload your screenshot with your email address on it blacked out.
  22. Notepad++

    Notepad++ 7.5.9 released 2 command line flags are added in this version to make replacing Notepad easier. A new Notepad++ Plugin API NPPM_REMOVESHORTCUTBYCMDID is added in this version as well. Several critical bugs and some minors bugs are fixed in 7.5.9 release, please check the change log in the download page for more detail. https://notepad-plus-plus.org/download/v7.5.9.html
  23. Problems restoring from Macrium disc image (Dell and SSD issue?)

    If you get no specific answers here on CC forum you could always post in the Macrium thread over on Wilders which is a fairly active one , for example https://www.wilderssecurity.com/threads/macrium-reflect.356309/page-266 also the Macium forums themselves may help.
  24. waiting and waiting and waiting

    What does it say in the window that it is scanning when it gets 'stuck' at 98% ? What operating system are you using and what build of CCleaner?