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AliceZ

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Everything posted by AliceZ

  1. Slim version?

    My grandson installed the CC on our new Win10 computer, but he doesn't remember which one. How can we tell if he installed the Slim version? Is there any place on the CC we can click to make sure it is the slim version?
  2. I've just done a scan and clean on my Win 10. It supposedly cleaned IE, but then when I went back to do another scan, it showed the IE files were still there. I then went into Control Panel and deleted history in IE and went back and did another CCleaner scan and it showed the same files in IE. How do I get rid of the IE history files, which CC doesn't seem to be deleting?
  3. Win10 and CCleaner

    Just installed the Slim 5.26 and did a scan on the Win 7 and it was still very slow doing the delete of IE History. I'll have to see if any change when I install the 5.26 on my Win 10 and then run a scan. What is wrong with CC and downloading 5.26 on Win 10? Each time I click on the download Slim version, it takes me back to the page to indicate which of the three I want. I click on Slim and then it goes to download page, when I click on Download, it takes me back to the previous page. Over and over again!!! P.S. My neighbors are using different cleaners and say they are having no problems with their cleaners and IE. Wonder why it is just CC having the IE problem?
  4. Win10 and CCleaner

    Is that the Tools/Internet Options at top of IE and then Browser History Delete on General Tab? I've done that but when I do run CC, it still shows files in IE History. If I deleted, why would it still show in CC scan?
  5. Win10 and CCleaner

    I've always used the SLIM version on my Win 7 and now on my Win 10. I now have 525 version on both of these computers, but the CCleaner is performing very slow on both (on the Win 10 as I mentioned in my first post) and now in the Win 7 it keeps delaying on IE History. And then it will state "IE skipped," and then I will find it hard to open IE again unless I reboot. And so it is causing me a lot of wasted time and energy. And at my age (81) I don't have much extra of either. What has happened to CCleaner during past few months? After many, many years of use, I think I will have to look for another 'cleaner.' (What is difference between Slim and Installer, and others? I am not computer knowledgeable and that is why I have always used the Slim version.)
  6. CC ver 525

    I just installed CC ver 525 on my Win 10 laptop. I ran a scan and it said it listed files to be removed including 5MB for IE temp internet files. When it finished it said files were deleted. I ran scan again and the IE history 5MB temporary internet files were still there. What is going on with IE these past few months? I have been using CC for many, many years and never a problem and now it seems there have been problems with the past several updated versions and IE temp internet files.. I am so confused I don't know what to do now.
  7. CC ver 525

    Before I run CC I have closed all my IE, FF, etc. and all my apps have been closed. Nothing is open. Am I the only one with this problem?
  8. In CCleaner V5.23.5808 (64-bit) has anyone else noticed that the removal of Internet Explorer History is taking longer than in previous versions (even though it is very 'small')?
  9. IE history removal slow?

    This is happening on my Win 7. Seems to run faster on my Vista though. Guess many CC users are a bit "baffled" by the IE issue and the time it takes to check or delete the files, etc..
  10. IE history removal slow?

    I guess you will be continuing to run 5.24 on your mother's Win10, even though it is taking longer on the IE history? Actually mine is taking longer on my Win7 and not so long on my Win10. Go figure (what is going on)? Guess everyone will just keep using the v5.24. Just a bit frustrating for me. Haven't tried my Vista yet.
  11. IE history removal slow?

    Thanks. Yes, I did mean v5.24. Sorry. Sad to say I am still confused. #1- If I had answered "Yes," (as I think I might have in the past) would that have caused a problem? Even though IE was NOT open? #2- And if I see that "Internet Explorer needs to be closed to continue on...." in the future, AND IE is not open, the best thing to do would be for me to just click on NO and let CC do it's thing? #3- Why is it showing "Internet Explorer needs to be closed to continue on..." when IE isn't open? #4- Would you know why 'all' these 'problems' are popping up recently? As I mentioned, I've been using CC for maybe 20 years (?) or longer and never had any problems. P.S. It still seems to be taking longer to do the 'checking' of IE Internet History than it did in 5.22. 5.22 flew right though it but this 5.24 stays on the checking IE Internet History for several seconds, at least. Apologies for all the questions but just want to make sure I am not doing anything wrong and that I do have a 110% workable CCleaner on this Win7 machine. At my age now, I don't need any more problems as I got enough of them already.
  12. IE history removal slow?

    Just now I am having a different problem with 525. I do not have IE open and yet when I run CC I get I reinstalled 524 and still the same problem. Why is this happening all of a sudden? This is getting me upset with CC recently because I have been using it for many, many years without any problems.
  13. IE history removal slow?

    Thanks Sorry, but I do not know what "to see these files, run CC with the /export switch" means. Can I just let everything remain "as is?" If the Chrome is still showing (and there might be a remnant of Chrome still on this Win7) that will not be a problem, will it?
  14. IE history removal slow?

    Thanks. Why is it when I click on Applications it still show Chrome? Even though I uninstalled Chrome some months ago!
  15. IE history removal slow?

    I have IE installed but I rarely use it even though CC keeps reporting it when I run CC before i close down my Win 7. You say to untick IE history cleaning option. Where is that? I don't see it it the CC. I see FF mentioned, which I use, and it shows Chrome which I uninstalled some time ago.
  16. IE history removal slow?

    But 524 is taking as long as 523 to delete "Internet Explorer - History," (regardless of size). (522 was much quicker.) Win 7 / 64 bit.
  17. CC ver 524

    I just installed the 524.5841 64 bit and notice it too might be a little "slow" with the Internet Explorer. Has anyone else tried and found any "problems" with the Internet Explorer history as there were with the 523? It even mentioned "skipped" once when trying to check IE (IE wasn't open). It still seems to be slow checking (and removing) the Internet Explorer history. (Compared to earlier versions, prior to 523.) 522 was okay. I'm reloading 522 again (same as I did when 523 was slow). Are there "problems" with 524 also? Thank you.
  18. IE history removal slow?

    I've gone back to 522 again and it seems to work faster than 523 and 524.
  19. IE history removal slow?

    I just installed the 524.5841 64 bit and notice it too might be a little "slow" with the Internet Explorer. Has anyone else tried and found any "problems" with the Internet Explorer history as there were with the 523? It even mentioned "skipped" once when trying to check IE (IE wasn't open). It still seems to be slow checking (and removing) the Internet Explorer history. (Compared to earlier versions, prior to 523.) 522 was okay.
  20. IE history removal slow?

    I found a copy of the SLIM version (that I use) of the V5.22 on my Win10 notebook (64 bit). Can I click on that and it will install over the V5.23 already installed? Or will I have to uninstall the V5.23 first and then click on the V5.22? Can I also copy that V5.22 slim version onto my Win7 (64 bit) desktop? Also, will it overwrite my current v5.23 (64 bit), or will I have to delete v5.23? BTW: Are there different versions for 32 bit and 64 bit computers? Just wouldn't want to install the wrong bit.
  21. I just added PaleMoon browser to my Win7 and wonder if CCleaner will clean PaleMoon's cache, etc.? I don't see it mentioned in the Analyze section. CCleaner already cleans my FF which I have also installed.
  22. CCleaner and PaleMoon

    Your "but you may have to use the ccleaner customlocation tag (see documents)." I don't know what that means.
  23. Win 10 and CCleaner

    #1- I installed CCleaner on my Win 10 laptop and I notice sometimes when I run Cleaner, I get a pop-up asking me if I want to close Edge. I didn't open Edge (which I believe it s the new Internet Explorer) and wonder why CC would be asking me if I want to close it? Anyone know? ~~~~~~~~~~~~~~~~ Also, #2- Can CCleaner be used with Win 10? I've been using CC for years now and would not know what to do if I could not use it with my Win 10. Several posts have mentioned that Win 10 is removing CC from Win 10 computers. https://forum.piriform.com/?showtopic=45098 I don't know what that is all about and whether MS has the right to do that. Anyone know?
  24. Win 10 and CCleaner

    Thank you. When I do get that pop-up from CC while I begin running CC cleaner, is it okay to let CC close "Edge?" Or will that cause problems with my Win10 and/or Edge?
  25. Win 10 and CCleaner

    Can anyone reply to my Question #1 above? And possibly offer a solution to Question #2? WHY is CC asking me if I want to close Edge (when I never opened it)?
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