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Message "CCleaner stopped working" on Windows 10


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Using CCleaner free v5.28.6005 (64-bit), it stops somewhere near the various Store apps and just gives

a "CCleaner stopped working" dialog.  No error code or other message, not a crash.  Is there some

log function I can turn on to see exactly where it's failing, and send that to Piriform ?

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Try running ccleaner with debug switch and upload log here (you may need to zip it first) or copy and paste relevant area when it stops working.

 

http://www.piriform.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Also if you have firefox uncheck

Mozilla -> compact databases

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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This should be fixed in the next version, they developers are looking into it

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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