mikiep Posted December 18, 2014 Share Posted December 18, 2014 Installed CCleaner earlier today and used it a couple times, then just used it again and it seemed to freeze me up.... Win10-9879 x64 see attached copy of event... seem to have trouble typing here in this site. seems to generate the event error every time its run. CcleanerEvent.txt Link to comment Share on other sites More sharing options...
Richy65 Posted December 21, 2014 Share Posted December 21, 2014 I also get the side-by-side error in the event viewer [application events] I don't have to run ccleaner, just boot up and wait, within 10 to 20 minutes it shows up... windows 7 ultimate 64 bit... went back to v5.00.5050(64bit) and all is ok... Link to comment Share on other sites More sharing options...
balloon66 Posted December 21, 2014 Share Posted December 21, 2014 Same here with Windows 8.1 Pro 64 bit, CCleaner throws Errors in EventViewer: Side by Side, Event 78 C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest</Data> <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest Link to comment Share on other sites More sharing options...
Jokerfish Posted December 21, 2014 Share Posted December 21, 2014 I also get the side-by-side error in the event viewer [application events] I don't have to run ccleaner, just boot up and wait, within 10 to 20 minutes it shows up... windows 7 ultimate 64 bit... went back to v5.00.5050(64bit) and all is ok... Same issue. Event id 80 - SxS error. CCleaner wasn't even running at the time. No active or system monitoring option was activated. Also couldn't find any other coinciding events at the same time (windows update, time sync, auto updates of any programs or routine virus scans) that would trigger the event. Just updated CCleaner, rebooted, and the computer was idle at the time. Rolled back to 4.19.4867 (before the major update) and no issues since. Link to comment Share on other sites More sharing options...
Tsensei Posted December 22, 2014 Share Posted December 22, 2014 Same thing here with Windows 7 Home Premium 64. Event id 80 - SideBySide error every time CCleaner 5.01.5075 is running or is accessed... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 22, 2014 Moderators Share Posted December 22, 2014 The devs are aware of this issue. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Zardoc Posted December 24, 2014 Share Posted December 24, 2014 I am calm as a cucumber Link to comment Share on other sites More sharing options...
berryracer Posted December 24, 2014 Share Posted December 24, 2014 well since I don't have CCleaner installed and I only use the portable version, how can I stop this error message? How to delete all traces of CCleaner? Link to comment Share on other sites More sharing options...
berryracer Posted December 24, 2014 Share Posted December 24, 2014 Im just gonna format and never use CCleaner again! it was once the best cleaner now it only causes me trouble. First it was corrupting my search index, now this event log error. i've had it Link to comment Share on other sites More sharing options...
Tsensei Posted December 24, 2014 Share Posted December 24, 2014 Im just gonna format and never use CCleaner again! it was once the best cleaner now it only causes me trouble. First it was corrupting my search index, now this event log error. i've had it Formatting for a sidebyside error... common... If you want to get rid of this message, it's very easy : just delete the repertory of your portable ccleaner... You're getting this error whenever you run or access the executable, and whenever your antivirus scans it. In fact, your antivirus scans the executable even if you just open the directory without running it. That's all... By the way, this error is not a big deal. Nothing serious, just a dependency error that will be easily corrected in the next update. Link to comment Share on other sites More sharing options...
berryracer Posted December 24, 2014 Share Posted December 24, 2014 Formatting for a sidebyside error... common... If you want to get rid of this message, it's very easy : just delete the repertory of your portable ccleaner... You're getting this error whenever you run or access the executable, and whenever your antivirus scans it. In fact, your antivirus scans the executable even if you just open the directory without running it. That's all... By the way, this error is not a big deal. Nothing serious, just a dependency error that will be easily corrected in the next update. I am OCD about these event log errors bro. Plus, the error happens every reboot without me even touching CCleaner or accessing its folder. Link to comment Share on other sites More sharing options...
TDF Posted December 24, 2014 Share Posted December 24, 2014 I also got a SideBySide: Event ID 80 error with version 5.01. In the meantime I've reverted back to the previous version 5.00 or 4.19 (your choice) to be error free. I hope this error will be fixed in the next version of CCleaner. Link to comment Share on other sites More sharing options...
billh588 Posted December 27, 2014 Share Posted December 27, 2014 I was getting this error in my event log as well, but I found a work around. I use Microsoft Security Essentials as my anti-virus software, and I placed the MSE location (C:\Program Files\Microsoft Security Client\msseces.exe) in the "excluded files" settings in MSE, and I haven't had the SxS error since. Link to comment Share on other sites More sharing options...
rhondalea Posted December 30, 2014 Share Posted December 30, 2014 The devs are aware of this issue. That's all I need to hear. It's not doing any harm, but error messages in the event viewer irritate me. As long as it's in line for a fix, I can live with it. Link to comment Share on other sites More sharing options...
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