q231 Posted May 2, 2008 Share Posted May 2, 2008 as the title says...i always get this message "Setup.exe encountered an error and needs to be close" or something like that..by the way the installer is about 600mb in size..any advices would be great thanks! Link to comment Share on other sites More sharing options...
YoKenny Posted May 2, 2008 Share Posted May 2, 2008 Try disabling ZoneAlarm. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
q231 Posted May 2, 2008 Author Share Posted May 2, 2008 Try disabling ZoneAlarm. i've already done that but still no luck here's the screenshot im using windows xp pro(with Sp3) and ZA Security Suite Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 2, 2008 Moderators Share Posted May 2, 2008 What program is it g231? At what stage in the setup do you get the error message? Any other part to the message? Have you also turned off all realtime anti virus etc and disconnected from the internet? (sorry had to ask ) As a last resort try to install in safe mode. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 2, 2008 Author Share Posted May 2, 2008 What program is it g231? At what stage in the setup do you get the error message? Any other part to the message? Have you also turned off all realtime anti virus etc and disconnected from the internet? (sorry had to ask ) As a last resort try to install in safe mode. It's Rose Online hehe...i get that error message everytime i try to install it..i have also turned off my anti-virus software and tried to install it via safe mode..and guess what? still no luck Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 2, 2008 Moderators Share Posted May 2, 2008 In one of the pages about this I see you MUST have c\program files (spelt like that) on your computer for it to install to, have you? http://roseonlinegame.com/forum/forums/thr...8&tid=61856 Although I may be way off with this. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 2, 2008 Author Share Posted May 2, 2008 In one of the pages about this I see you MUST have c\program files (spelt like that) on your computer for it to install to, have you? http://roseonlinegame.com/forum/forums/thr...8&tid=61856 Although I may be way off with this. um..that's for a game guard error Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 2, 2008 Moderators Share Posted May 2, 2008 Have you considered posting your problem here? http://www.roseonlinegame.com/forum/forums...view.asp?fid=38 They seem pretty helpful and they don't seem to have any sp3 problems, you may be the first Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 3, 2008 Author Share Posted May 3, 2008 do you think my download manager is the problem? im using DAP Premuim. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 3, 2008 Moderators Share Posted May 3, 2008 Only one way to find out g231 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 3, 2008 Author Share Posted May 3, 2008 ok now this is weird..the setup.exe error is now gone(at last) but the new problem is the installer is not even running... Link to comment Share on other sites More sharing options...
q231 Posted May 3, 2008 Author Share Posted May 3, 2008 BUMP Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 3, 2008 Moderators Share Posted May 3, 2008 Sorry g231 I don't know enough about this RoseOnline to make anymore suggestions. As I mentioned earlier a trip to their forums seems the next obvious step. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
q231 Posted May 3, 2008 Author Share Posted May 3, 2008 Sorry g231 I don't know enough about this RoseOnline to make anymore suggestions. As I mentioned earlier a trip to their forums seems the next obvious step. no..thank you for help hazelnut but now the problem is i can't run any setup related to installshieldwizard... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 3, 2008 Moderators Share Posted May 3, 2008 What error message do you get? Have a read here, you never know. http://support.microsoft.com/default.aspx?...p;Product=winxp Also kelly's korner fix number 94 on left http://www.kellys-korner-xp.com/xp_tweaks.htm For more info scroll down to Windows installer issues http://www.kellys-korner-xp.com/xp_w.htm Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
davey Posted May 3, 2008 Share Posted May 3, 2008 no..thank you for help hazelnut but now the problem is i can't run any setup related to installshieldwizard... I am no "gamer" but from my research a lot of those sites don't want to wait for any download manager. Just Save it and extract and use their installer.Normally everything goes to 1 folder like CCleaner does. Good luck, davey Link to comment Share on other sites More sharing options...
CTskifreak Posted May 3, 2008 Share Posted May 3, 2008 q231, your screen shot is definitely Vista. Unless you found a really good Aero theme for XP, I can't help but think you are running Vista, and that could be the source of all your problems. AJ Link to comment Share on other sites More sharing options...
q231 Posted May 4, 2008 Author Share Posted May 4, 2008 q231, your screen shot is definitely Vista. Unless you found a really good Aero theme for XP, I can't help but think you are running Vista, and that could be the source of all your problems. AJ im not using windows vista its windows blinds @hazelnut thanks for the link i'll try find some solutions there @davey already tried that but still no luck Link to comment Share on other sites More sharing options...
q231 Posted May 4, 2008 Author Share Posted May 4, 2008 sorry for the double post... EDIT: @hazelnut i have tried your posted links but its still not working..and i dont get an error screen in fact nothing is poping out from my screen. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 4, 2008 Moderators Share Posted May 4, 2008 Can your archiving software extract the setup file, if not maybe UE can and hopefully it can and they have a normal setup file inside the archived setup.exe file. Other than that maybe InstallShield is corrupted on your system, it can happen. Got this from the Sun Java website about a corrupted InstallShield: http://www.java.com/en/download/help/ikernel.xml#solution2 Link to comment Share on other sites More sharing options...
q231 Posted May 4, 2008 Author Share Posted May 4, 2008 Can your archiving software extract the setup file, if not maybe UE can and hopefully it can and they have a normal setup file inside the archived setup.exe file. Other than that maybe InstallShield is corrupted on your system, it can happen. Got this from the Sun Java website about a corrupted InstallShield: http://www.java.com/en/download/help/ikernel.xml#solution2 thanks Andavari for i'll try these and post back if it didn't work EDIT: unfortunately it doesnt have a normal setup file..oh well might as well try the second one Link to comment Share on other sites More sharing options...
q231 Posted May 5, 2008 Author Share Posted May 5, 2008 okay i give up i think i will just reformat my pc. Link to comment Share on other sites More sharing options...
davey Posted May 5, 2008 Share Posted May 5, 2008 okay i give up i think i will just reformat my pc. I would use Dial-a-Fix first !!! Some users may not realize you are joking. But I am serious. Yes, Dial-a-Fix is a great source to reset things.I owe DJLizard a lot of donations. That little "hammer" icon at the bottom sure comes in handy.I have reset Windows Firewall and System Restore and a few other things with Dial-a-Fix TechWiki. http://wiki.djlizard.net/Dial-a-fix. Not to mention getting Windows Update and Windows Automatic Update fixed. His site and he is a good friend to the members of this forum. I have learned a lot using his links. I would recommend everybody get the latest version and at least save it in My Documents to avoid the big rush when everybody tries installing and using WinXP SP3. http://wiki.djlizard.net/Dial-a-fix. davey Link to comment Share on other sites More sharing options...
q231 Posted May 5, 2008 Author Share Posted May 5, 2008 ok might as well try that EDIT: didn't work either..i think andavari is right my installshield wizard might be corrupted. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 5, 2008 Moderators Share Posted May 5, 2008 didn't work either..i think andavari is right my installshield wizard might be corrupted. I had it go corrupt on me once because some program that was built with InstallShield must have not had the best install routine. I had to jump through some confusing hoops to get it fixed. Unfortunately the InstallShield website isn't anything like it was when I went to it for a setup file to fix my problem, so I don't know what to tell you. Link to comment Share on other sites More sharing options...
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