bosmaan Posted June 9, 2016 Share Posted June 9, 2016 Hi.I wanted to recover some old pics i accidently deleted from my samsung galaxy S6 however recuva will not recognise my device as mass storage. I have found out its because its not a lettered drive. Is there a way it can be updated to recognise mobile phones because this is a real annoyance and I paid for recuva pro version. Thank you. Mark. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 9, 2016 Moderators Share Posted June 9, 2016 As you paid for Recuva you are entitled to support from Piriform directly. https://piriform.zendesk.com/hc/en-us/requests/new Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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