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BitDefender's Antimalware is blocking download


Dreadlocks

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Okay, this is a first for me.

I've been using Bitdefender for years and have had zero issues downloading and installing CCleaner updates up to and including CC528... until this one, CC529.

BitDefender is blocking the ccsetup529.exe download due to malware?

post-78849-0-84711600-1492594996_thumb.jpg

 

VirusTotal: https://www.virustotal.com/en/file/57006317a1bc290bb6236a918e48f6fc240f284caaa725648bb8a45a6eb2e496/analysis/

post-78849-0-85826900-1492595584_thumb.jpg

 

I'm attempting to download it directly from the Piriform website's download page...as I ALWAYS do and as I stated earlier, this is a first.

 

I have no clue as to what help you can provide me other than suggesting I disable my antimalware. I've never had to whitelist CCleaner before in order to download it.

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It's just the bundled google toolbar option in the download, some AV's get a bit over enthusiastic now and again.

 

Interesting to note though that on the virustotal report you link to Bitdefender shows it as clean.

 

I'm guessing that it was a false positive in Bitdefender's definition file at the particular time you downloaded it.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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It's blocking it because it's saying that the webpage itself is infected with malware.

 

post-78849-0-23035600-1493155978_thumb.jpg

where are you trying to download it from? The address in your screenshot is not a piriform address.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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where are you trying to download it from? The address in your screenshot is not a piriform address.

The https://www.piriform.com/ccleaner/download/standard redirects to the address in my screenshot. Didn't you know the standard link gets redirected to Amazoncloudfront CDN? Click that "standard" link and watch your address bar.

 

That link is the ONLY one I use, these days it redirects to the AmazonCloudfront CDN address in my screenshot. Didn't you know the standard link gets redirected? Click the standard link and watch your address bar.

 

Both of you are moderators and both are pushing piriform products in your sigs...but you didn't know the standard link redirected?

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My Bitdefender had no problem downloading it using the link in the update email. That link takes you to Filehippo.

I don't like downloading ANYTHING from filehippo, that's why I go straight to piriform.com whenever I get them.

Hence, the standard link being the ONLY link I use.

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The https://www.piriform.com/ccleaner/download/standard redirects to the address in my screenshot. Didn't you know the standard link gets redirected to Amazoncloudfront CDN? Click that "standard" link and watch your address bar.

 

That link is the ONLY one I use, these days it redirects to the AmazonCloudfront CDN address in my screenshot. Didn't you know the standard link gets redirected? Click the standard link and watch your address bar.

 

Both of you are moderators and both are pushing piriform products in your sigs...but you didn't know the standard link redirected?

 

doesn't do that on my PC, never leaves the Piriform site, address bar never changes. simply starts the Firefox Download Manager.

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Okay, looks like I may have nailed down this issue.

The standard link redirects to the cloudfront url when using the HTTPS Everywhere browser plugin.

I have no problem downloading from the standard link when I turn it off.

Thank you, everyone!

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The standard link redirects to the cloudfront url when using the HTTPS Everywhere browser plugin.

If your using Firefox then the HTTPS Everywhere plugin is no longer required, Firefox does it all on its own.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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