LurkerLS Posted July 17, 2016 Share Posted July 17, 2016 Greetings from the Great Country of TEXAS, Have downloaded several copies of CCSetup519.exe and none will install on my laptop. Did get a copy to load on my DeskTop just fine. Even copied that file over to my laptop and it will not even load on here. Have attempted to just overwrite v5.18 and process only gets about 5% or less and STOPS. Went in to CP/Programs and Features to uninstall v5.18 and it freezes, also from START button to CCleaner selecting Uninstall it freezes, attempted to use C:\Program Files\CCleaner\uninst.exe it also freezes. Cannot uninstall v56.18 so v5.19 will not INSTALL. Any suggestions? Short of NOT using CCleaner any longer. TIA, CU L8R, 'd' Lurker "LoneWanderer" Dell x64, Ram 4gig, Win7 Pro SP1: FF v55.0.x; MSE Up2Date + other "Make everything as simple as possible, but not simpler." - Albert Einstein (1879-1955) Link to comment Share on other sites More sharing options...
Moderators mta Posted July 17, 2016 Moderators Share Posted July 17, 2016 give it a shot with the PC booted in Safe Mode. also try the Slim or Portable builds. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 18, 2016 Moderators Share Posted July 18, 2016 The slim build (and portable) can be downloaded from here https://www.piriform.com/ccleaner/builds Boot into safe mode and uninstall 5.18 from Control Panel first. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 18, 2016 Moderators Share Posted July 18, 2016 Make sure ccleaner is fully exited (monitoring too) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted July 18, 2016 Moderators Share Posted July 18, 2016 does CC with monitoring get started in Safe Mode? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
LurkerLS Posted July 18, 2016 Author Share Posted July 18, 2016 Pi, Cannot draw your AVATAR, excuse me please? So many programs that will not run in SM that was not even thought about. Works just fine, at least for my issue. V5.19 installed just fine. Now to see if I can do things without crashing my system, that does not happen very often. \ You did solve my problem. give it a shot with the PC booted in Safe Mode. also try the Slim or Portable builds. TIA, CU L8R, 'd' Lurker "LoneWanderer" Dell x64, Ram 4gig, Win7 Pro SP1: FF v55.0.x; MSE Up2Date + other "Make everything as simple as possible, but not simpler." - Albert Einstein (1879-1955) Link to comment Share on other sites More sharing options...
LurkerLS Posted July 18, 2016 Author Share Posted July 18, 2016 A large Thank YOU to the other posters with some HELP, will save them for the NEXT time. And there will be if I know MYSELF! TIA, CU L8R, 'd' Lurker "LoneWanderer" Dell x64, Ram 4gig, Win7 Pro SP1: FF v55.0.x; MSE Up2Date + other "Make everything as simple as possible, but not simpler." - Albert Einstein (1879-1955) Link to comment Share on other sites More sharing options...
Moderators mta Posted July 19, 2016 Moderators Share Posted July 19, 2016 good to hear you got it sorted. yeah, heaps of things won't work in Safe Mode - that's the intent really. it's for debugging, not for everyday use. before Vista, USB ports wouldn't work in Safe Mode. some programs won't even uninstall, but eternal thanks to @hazelnut for bringing to my attention a great little program called SafeMSI by Rock Systems & Development that allows that to happen. glad the forum could help. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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