Paultx Posted July 29, 2016 Share Posted July 29, 2016 It's been happening for a good while now: the CCleaner - Portable download link on the CCleaner - Builds page doesn't start the download, it shows another page with download links and jumps right off to the Piriform home page. This problem occurs with the four browsers I have here: Chrome, Microsoft Edge, Maxthon, and Internet Explorer. Desktop: Windows 10 Pro - 64-bit - Intel Core i7 - 12 GB RAM Laptop 1 (me): Windows 10 Pro - 64-bit - Intel Core i5 - 6 GB RAM Laptop 2 (wife): Windows 10 Pro - 64-bit - Intel Celeron Dual Core 1007U - 4 GB RAM Laptop 3 (daughter): Windows 10 Pro - 64-bit - Intel Dual Core - 4 GB RAM Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 29, 2016 Moderators Share Posted July 29, 2016 Does it work if you download directly from this link? http://www.piriform.com/ccleaner/download/portable (I have no issues downloading it using SeaMonkey browser) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted July 29, 2016 Moderators Share Posted July 29, 2016 @paul, your link worked for me, FF (ESR channel) 45.2 Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Cullyn Posted August 8, 2016 Share Posted August 8, 2016 I'm actually having the same issue. You click the link for the Portable download and it flashes the actual download page but a split second later it forwards to the front page. I tried downloading the slim version and that seems to work but the portable version does not. Trying the direct URL also simply returns you to the front page of the site. The link above also opens the download page for a split second before returning to the front page. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Moderators mta Posted August 8, 2016 Moderators Share Posted August 8, 2016 both links supplied above are working for me. @cullyn, what browser, and add-ons, are you using? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 9, 2016 Moderators Share Posted August 9, 2016 One thing I did with the previous version when it wouldn't download was to change the site address to use secure HTTPS. So if you were downloading from the non-secure HTTP site try the secure HTTPS one instead: https://www.piriform.com/ccleaner/builds Link to comment Share on other sites More sharing options...
Cullyn Posted August 9, 2016 Share Posted August 9, 2016 I'm not sure what changed, if anything, but this morning I was able to download the portable version of CCleaner without an issue using the same method I've always done. I'll keep the other ideas in mind though. Just for completeness I'm running Win 7, IE 11, and the only add-ons are Java (v8u91), XML DOM, and Shockwave. Link to comment Share on other sites More sharing options...
REVerdi Posted August 24, 2016 Share Posted August 24, 2016 I also can NOT download the CCleaner portable. I've tried on different computers (one in my home and one at my work). In both, when I get to https://www.piriform.com/ccleaner/download/portable page, it is directed to https://www.piriform.com/ccleaner/download/portable/downloadfile and then to https://www.piriform.com/, and the download does NOT occur. I tried it with various browsers with zero profile and no extensions, http and https, and the result is always the same. At home I use Kaspersky and at work I use McAfee, but I can't tell if they are blocking the download. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 24, 2016 Moderators Share Posted August 24, 2016 Try downloading it in safe mode, if it works then it's your AV or some restrictions you have in place I have no issue in downloading the portable just now. What operating system are you running? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
REVerdi Posted August 25, 2016 Share Posted August 25, 2016 Windows 10 at home and Windows 7 at work. I tried to download in safe mode, but it did not work. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 25, 2016 Moderators Share Posted August 25, 2016 Are you running the download when it appears in the browser, or are you saving it to your downloads first? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
REVerdi Posted August 25, 2016 Share Posted August 25, 2016 Now it worked!!! You changed something? I did exactly what I always do: go to the url https://www.piriform.com/ccleaner/download/portable and now worked. Thanks!!! Link to comment Share on other sites More sharing options...
PaulaServas Posted August 31, 2016 Share Posted August 31, 2016 Hello, I have the same problem with Windows 7. I tried with http and https and the result is the same. Please help me Link to comment Share on other sites More sharing options...
Admin Tom CCleaner Posted August 31, 2016 Admin Share Posted August 31, 2016 Hello, I have the same problem with Windows 7. I tried with http and https and the result is the same. Please help me Hi there, welcome to the forum! The link is working correctly at the moment for us, could you please tell me what browser you're using and, if you know it, the version number? Thanks! Link to comment Share on other sites More sharing options...
PaulaServas Posted August 31, 2016 Share Posted August 31, 2016 Hi there, welcome to the forum! The link is working correctly at the moment for us, could you please tell me what browser you're using and, if you know it, the version number? Thanks! Hi Tom, Its Chrome Versión 52.0.2743.116 m Link to comment Share on other sites More sharing options...
Admin Tom CCleaner Posted September 1, 2016 Admin Share Posted September 1, 2016 Hi again - can you please try again now and confirm if it's now working for you? Thanks Link to comment Share on other sites More sharing options...
PaulaServas Posted September 2, 2016 Share Posted September 2, 2016 Hi again - can you please try again now and confirm if it's now working for you? Thanks Hi, Tom Yes, a few minutes ago I tried and the download works fine. Thank you Link to comment Share on other sites More sharing options...
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