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CCleaner Portable download link not working—again


Paultx

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It's been happening for a good while now: the CCleaner - Portable download link on the CCleaner - Builds page doesn't start the download, it shows another page with download links and jumps right off to the Piriform home page. This problem occurs with the four browsers I have here: Chrome, Microsoft Edge, Maxthon, and Internet Explorer.

Desktop: Windows 10 Pro - 64-bit - Intel Core i7 - 12 GB RAM

Laptop 1 (me): Windows 10 Pro - 64-bit - Intel Core i5 - 6 GB RAM

Laptop 2 (wife): Windows 10 Pro - 64-bit - Intel Celeron Dual Core 1007U - 4 GB RAM

Laptop 3 (daughter): Windows 10 Pro - 64-bit - Intel Dual Core - 4 GB RAM

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@paul,

your link worked for me, FF (ESR channel) 45.2

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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  • 2 weeks later...

I'm actually having the same issue.  You click the link for the Portable download and it flashes the actual download page but a split second later it forwards to the front page.  I tried downloading the slim version and that seems to work but the portable version does not.  Trying the direct URL also simply returns you to the front page of the site.  The link above also opens the download page for a split second before returning to the front page.  Any help would be appreciated.

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both links supplied above are working for me.

 

@cullyn, what browser, and add-ons, are you using?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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I'm not sure what changed, if anything, but this morning I was able to download the portable version of CCleaner without an issue using the same method I've always done.  I'll keep the other ideas in mind though.  Just for completeness I'm running Win 7, IE 11, and the only add-ons are Java (v8u91), XML DOM, and Shockwave.

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  • 3 weeks later...

I also can NOT download the CCleaner portable. I've tried on different computers (one in my home and one at my work). In both, when I get to https://www.piriform.com/ccleaner/download/portable page, it is directed to https://www.piriform.com/ccleaner/download/portable/downloadfile and then to https://www.piriform.com/, and the download does NOT occur. I tried it with various browsers with zero profile and no extensions, http and https, and the result is always the same. At home I use Kaspersky and at work I use McAfee, but I can't tell if they are blocking the download.

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Try downloading it in safe mode, if it works then it's your AV or some restrictions you have in place 

 

I have no issue in downloading the portable just now.

 

What operating system are you running?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Hello, I have the same problem with Windows 7.

I tried with http and https and the result is the same.

Please help me

 

Hi there, welcome to the forum!

 

The link is working correctly at the moment for us, could you please tell me what browser you're using and, if you know it, the version number?

 

Thanks!

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