jerryrice Posted May 16, 2017 Share Posted May 16, 2017 Every time I try to download the latest cc cleaner , bit defender says it has a trojan in it. attached image Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 17, 2017 Moderators Share Posted May 17, 2017 It's a false positive if you're getting the installer from piriform.com. usually, if flagged, it's a "possible unwanted program" (PUP) because there's a google bundle. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Remo Posted May 17, 2017 Share Posted May 17, 2017 In addition to Bitdefender Emsisoft and ESET-NOD32 are flagging it on Virus Total. Bundled software that the user is given the option to decline does not normally trigger this kind of warning. Something else has to be going on. Has Piriform checked and confirmed the current version hasn't been compromised? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 17, 2017 Moderators Share Posted May 17, 2017 The Eset is definitely because the google bundle and has been like that for year or more ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted May 17, 2017 Moderators Share Posted May 17, 2017 to prove the point, try the Slim build of CC and see if your AV software still treats it as suspicious. sadly, the Slim build won't be there for a few more days due to CC v5.30 only recently being released. but the same theory is testable with the Portable build as well. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 17, 2017 Moderators Share Posted May 17, 2017 Most AV companies will have stopped flagging the installer by the end of today. This is because CCleaner has so many users and they helpfully report the false positive to their av company. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
tsewr72 Posted May 24, 2017 Share Posted May 24, 2017 I got a notification that a new ccleaner update was available. I clicked on it and went to the piriform ccleaner download page. I chose to download the free version. It started to redirect me to filehippo.com. Before it could download, my f-secure flagged it as a malicious website. I closed it, went back to piriform and tried again. The same thing. So I pushed continue to website and then pushed download ccleaner. Well, the ccleaner kept downloading. I had 24 before I figured out that closing the browser would make it stop. I deleted all of the ccleaners and managed to find the one directly downloadable from piriform itself. I have a few questions: 1. Does piriform use filehippo as a mirror site? 2. Is filehippo safe? 3. Due to my carelessness, did I just download a virus? I scanned each download with f-secure and malwarebytes. I then deleted all of the ccleaners downloaded from filehippo, but I'm afraid due to the fact that I was not paying close attention, that I downloaded a virus. Thanks to anyone who can help me. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 24, 2017 Moderators Share Posted May 24, 2017 Yes filehippo is an authorized distributor of piriform products, though I've always just direct download from piriform.com I just tried and couldn't recreate the file hippo default On a clean browser in went to http://www.piriform.com/ccleaner I get the image below. I press the green button It drops me down the page to another green button says free version Takes me to http://www.piriform.com/ccleaner/download I click the button for the free version (see second image) and the setup downloads from piriform. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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