upset Posted September 21, 2017 Share Posted September 21, 2017 So, after being assured by Avira and Malwarebytes that the virus is gone, I had uninstalled ccleaner, installed new version 5.35.6210 and now find, in addition to two security programs that used to load on startup and now have to be reinstalled to load again and show up in systray: private firewall, sandboxie, as well as several other progams that no longer load on startup for who knows what reason, and are not associated with security, I find that almost everything in my new ccleaner cleaning options are greyed out, and totally everything in advanced is greyed out and I am totally unable to choose these programs for cleaning, even with running ccleaner as administrator, so apparently my permissions are now screwed from this virus as well.. What is the fix for this, and if I have to reinstall windows, I will be more than my user name is already. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted September 21, 2017 Share Posted September 21, 2017 Hi upset Please can you post a screenshot of the issue using the Windows 'Snipping' tool? Thanks Link to comment Share on other sites More sharing options...
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