A.S. Posted March 22, 2017 Share Posted March 22, 2017 Using 5.28.6005 (64 bit) CC Cleaner hangs at the first entry which is Internet Explorer History when I start it up for about 20 seconds and then goes through the normal deletion for the default settings on the Windows tab. I've never had it hang before except when FF is still running. I don't use Internet Explorer. I tried uninstalling and reinstalling it. I also tried getting rid of a user name which I had changed. Thanks Link to comment Share on other sites More sharing options...
Moderators mta Posted March 22, 2017 Moderators Share Posted March 22, 2017 have you tried cleaning IE history from within IE itself, just to see if it clears out whatever is effecting CC. then re-try CC and see if that helps. (and have you rebooted the PC after removing that user?) Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
A.S. Posted March 23, 2017 Author Share Posted March 23, 2017 I cleaned everything out of IE and still had the same problem with CCleaner. I then uninstalled CCleaner and rebooted and then installed an older version of CCleaner. That one seems to work. The problem didn't start until after I renamed one of my users. I don't know if the stalling had anything to do with either IE or with renaming the user either. The reason I thought it might have to do with renaming the user, is because the first time it stalled that way, there was a flash of a file (like a file pathway in Windows Explorer) with the original user name from before it was renamed. Then it remained stalled awhile longer and then it deleted as usual. If that original user name hadn't flashed up, I wouldn't have made any connection to that being a possibility, but in actuality I don't know what's causing it. Whatever it's doing, it seems to be waiting for something before it can proceed. So far, I haven't had that with the older version I installed. That one is 5.05.5176 Link to comment Share on other sites More sharing options...
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