markem1 Posted July 20, 2017 Share Posted July 20, 2017 I have the most recent version and when I run the program with default settings, the program hangs at 17% trying to clean the Internet Explorer history. I can leave it like this overnight with no progress. I then have to kill the program from the task manager as cancel doesn't. If I uncheck "history" for Internet Explorer (not Edge), then all works great. This is a new problem with this release. I have not seen this problem before. Screen shot attached. Thanks! Link to comment Share on other sites More sharing options...
Moderators mta Posted July 20, 2017 Moderators Share Posted July 20, 2017 pretty sure this has come up in the recent past. turn off CC checking IE history for now and do a clean of the history from within the browser, once over the hump, retry CC. post back your findings. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Jon Posted September 29, 2017 Share Posted September 29, 2017 It's now September and I have this problem as well. Any chance someone at piriform can put this on their to-do list? thanks. v5.35.6210 Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 29, 2017 Moderators Share Posted September 29, 2017 It's now September and I have this problem as well. Any chance someone at piriform can put this on their to-do list? thanks. v5.35.6210 Not something that's to be fixed. Something (one file for instance) is locked in use. Did you do what was asked in the second post ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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