shankle Posted July 13, 2017 Share Posted July 13, 2017 Thank you for Ccleaner. I contribute to Ccleaner once every year. Stats: windows 7 pro 64-bit Ccleaner v.5.31.6105 When I download v5.32.6129 and execute the .exe file version, 5.31.6105 still shows when I run Ccleaner. What is wrong? Please advise. ~email address removed to avoid member being spammed Link to comment Share on other sites More sharing options...
Moderators mta Posted July 13, 2017 Moderators Share Posted July 13, 2017 if the old version still shows, it must somehow be getting executed instead of the new one. try this, uninstall any and all versions on your PC. go to the Program Files folder for CC and delete it (keep your .ini file if needed) delete any desktop link you are using to start CC.. reboot the PC. get the latest version from the Builds page and install it. post back your findings. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
shankle Posted July 13, 2017 Author Share Posted July 13, 2017 Thank you Sir: I did what you advised and as far as I can tell it solved the problem. Thank you for Ccleaner. Link to comment Share on other sites More sharing options...
Moderators mta Posted July 13, 2017 Moderators Share Posted July 13, 2017 excellent, thanks for the feedback, it should help others. there seems to be a lot of update issues recently, but the work-around, although annoying, is easy enough. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Genez Posted July 14, 2017 Share Posted July 14, 2017 I am experiencing a slightly different update problem. I downloaded v5.32.6129. I begin the install, and it stops. It gives me some options to try, but the only one that works is "Abort." I did not want to use the "Ignore" option. Here is what I see... X Error opening file for writing.C:\Program Files\CCleaner\CCleaner.exe.Click Abort to stop installation.Retry to try again..Ignore to skip this file. Link to comment Share on other sites More sharing options...
Moderators mta Posted July 14, 2017 Moderators Share Posted July 14, 2017 have you tried the suggestions from post #2 ? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Genez Posted July 14, 2017 Share Posted July 14, 2017 have you tried the suggestions from post #2 ? I only tried uninstalling .... not all the other details. I will try that now. I could not locate the .ini file to keep. Other than losing a few cookies I may have wanted to keep? Its now working. Thanks! Link to comment Share on other sites More sharing options...
Moderators mta Posted July 14, 2017 Moderators Share Posted July 14, 2017 the .ini file would have only been there if you set CC to save your settings to an .ini file rather than the default registry location. glad it's working. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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