Download Failure

[ICarvalhoJr]

I am trying to reinstall CCleaner after an update do W10 14951. After many attempts all I get is an error message Saying that the file is corrupt. That has happende with Edge, Firefox and Chrome.

Any hint?

[mta]

Hi ICarvalhoJr and welcome,

 

Win10 14951, is that a typo or an Insider Preview release?

 

Not knowing what you have already tried, I would start with these;

uninstall the current version from Control Panel, Programs & Features (again, not sure what state it is in and what Win10 has done to remove it during it's upgrade)

get the appropriate build from here; https://www.piriform.com/ccleaner/builds (the slim isn't there yet since a new CC version has only recently be released but should be very shortly)

if one build fails, try another build

if that all fails, try installing CC with the PC in Safe Mode (easiest way for Win10 is to hold the Shift key when you select Restart)

and lastly, try doing the install with your AV software temporarily disabled

 

reply back with how you get along.

[nukecad]

Build 14951 is the latest Win10 build on the insider "fast-ring", released 2 days ago.

 

These fast-ring builds are essentially beta test versions and always have some known bugs, and others that are not known.

That's the whole point, to get the fast-ring insiders to test them and find the bugs.

 

I'm not saying that this is your problem here, but bear in mind that as long as you are using fast-ring builds you can expect some things not to work properly.

If its a work computer, or it's important that it works correctly, then you should use the fully RTM version of Windows 10 and not the fast-ring beta builds.

 

If you still want to stay ahead of the market and get new features first , then consider switching to the slow-ring.

This get's the builds a couple of weeks later, by which time some of the bugs will have been corrected.

 

More about insider rings: http://www.windowscentral.com/all-you-need-know-about-windows-insider-rings

 

Known issues with build 14951 include clashes with some AV's, sketchpad will crash randomly, and some Windows Apps will not let you sign in.

There will be other issues that have not been found yet.

http://www.windowscentral.com/heres-whats-been-fixed-and-whats-broken-windows-10-build-14951