Kimmer47 Posted March 7, 2017 Share Posted March 7, 2017 I just downloaded the free version in the hopes of recovering lost photos....several years . The deep scan took almost 3 hours and completed, but the Recuva software wouldn't load. That is, scan progress was 100% and complete but nothing happened after that. My only option was "cancel". I use Windows 10. Any help or suggestions would be appreciated. Link to comment Share on other sites More sharing options...
rfarmer Posted April 8, 2017 Share Posted April 8, 2017 I have also experienced the same problem with Recuva. I also have Windows 10 and the scan stops at 100% and then... NOTHING! You have to wonder about a company that doesn't acknowledge problems with their program that have been identified for over a month. HELLO!!! Is anyone listening? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 9, 2017 Moderators Share Posted April 9, 2017 you may not realise it but the forum is 'staffed' by volunteers. we are simply members, like yourself, that log on to ask for help, and there are even a smaller subset of members who offer advice. the main reason for no advice with your issue is perhaps either no-one knows or the member who does hasn't logged in. but to get things moving, I will forward this to an Admin. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Admin Tom CCleaner Posted April 12, 2017 Admin Share Posted April 12, 2017 Hey guys - if you're still having this issue can you please email our support team at support@piriform.com Thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now