piri90 Posted February 2, 2017 Share Posted February 2, 2017 Hello CC v5 26 5937 with W7 I possibly want to set up some regular cleaning on FF. However I cannot see firefox listed in applications along with Google and IE to allow me to do this? Is there a way for CC to 'recognise' Firefox so I can then go into advanced and set up the daily routine? Link to comment Share on other sites More sharing options...
Moderators mta Posted February 2, 2017 Moderators Share Posted February 2, 2017 G'day piri and welcome, IE and Edge appear in the Windows tab of CC while Firefox and Chrome appear on the Applications tab. what version of Firefox do you have installed? You aren't using a portable build of FF are you? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
piri90 Posted February 3, 2017 Author Share Posted February 3, 2017 Hello MTA Thanks for your reply. FF version - 51 0 1 (32 bit) and shows up to date. I wonder if this is the prob as CCleaner is 64 bit? FF is installed on W7 not running from USB or disk. Can't see Edge in windows tab of CC either. Link to comment Share on other sites More sharing options...
Moderators mta Posted February 3, 2017 Moderators Share Posted February 3, 2017 Edge is only available on Windows 10 - so you shouldn't see that. Is your Win7 32 or 64bit? if you run ccleaner.exe and it detects you have a 64bit capable OS, it should auto-start ccleaner64.exe so do you see FF listed on the Application tab? if not, have you tried uninstalling FF, rebooting, and reinstalling it? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 3, 2017 Moderators Share Posted February 3, 2017 Perhaps uninstalling CCleaner, and then downloading and reinstalling it can fix its ability to detect your browsers. Link to comment Share on other sites More sharing options...
piri90 Posted February 3, 2017 Author Share Posted February 3, 2017 Thanks for the suggestions. I have 64 bit windows 7. Cannot see FF on applications tab. I will reboot, reload FF and CC, and see what happens. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 3, 2017 Moderators Share Posted February 3, 2017 Is your FF profile in the default location, or did you customize during installation ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
BirdDog71 Posted June 15, 2017 Share Posted June 15, 2017 I'm using CCCleaner Pro v5.31.6105 (64-bit) on Windows 10 and was experiencing the same problem. Options > Users. When selecting specific users, FireFox is not displayed on the Cleaner > Applications tab. Selecting either Current User Only, or All Users enables FireFox. I hope this helps. Link to comment Share on other sites More sharing options...
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