When i press the button i want it clean

[durangod]

Hi, 

 

I have used CCleaner for years and im happy to have it as i have always felt a sense of security and privacy having it.  Well that has been until recently.  A few days ago i noticed by accident that after i ran CCleaner that my google history was still there.  So i did some checking on the web and found some instructions in which you needed to log into your google acount and check this and that and make sure to set this and that.  Anyway that seemed to work so i was content with that for the moment at such time.  

 

But today i was not logged into my google account and after running CCleaner i noticed history was still there.  And it started me thinking "wait a minute here, do i have to be logged into my google account every time in order for CCleaner to clean up my history?"  Well apparently i do.  So i started checking other browsers and sure enough some history is still there as well.  Then i started getting alittle upset i might add.  So rather than explain everything to you, and with the fact that the article that i read about fixing this (dated in 2013) had also mentioned that the developers of CCleaner also read the forums i will just say this much. 

 

Dear guys and gals that develope CCleaner, i understand there are choices and not everyone has the paid version of CCleaner and maybe they dont get special features but that is not me, i pay for the professional version and with that all i want is one thing ok please. 

 

When i push the freaken button i want my history or any other trackable records "clean"  its that simple!  I dont want to have to log into my browers or do anything else in order for this to happen.  I feel i pay for the privilege of this feature and i want it.  It is really just that simple OK, when i push the button "clean my system history and all of it, not part of it"  Is that really too much to ask. 

 

I dont want to fuss with this or that or make special considerations or do something special, i just want it clean!!  If you cant do that then i will let my subscription run out and ill go find something that does do this.  Also if you cant do this then you need to put that information on the front page of your site "Not all history is removed automatically" because otherwise you are in fact misleading people. 

 

I pay for privacy and that is what i want, please fix your software so that it actually performs as expected.  

 

Thanks 

Dave 

[Nergal]

Likely chrome was still running (maybe in background or orphaned process) when you cleaned

[durangod]

No sir because while i was unchecking items during the re-setup (according to the article) i unchecked the box that said let processes run in background.  Also all i did as a test was clean everything manually so that nothing was in google history, then i visited one site, then i closed google, then i check processes and google was not running, then i ran CCleaner and then i checked history and that site was still there in history.  

 

How can this protect privacy when it leaves history items in history?  So either there is sometihng new that prevents the history from being cleared or there is a bug in the software, or something with the instructions is not correctly spelled out, has to be one of the three.   But regardless of that, someone should have have to read the full docs in order to clear their history, it should be click and go pretty much.