matsuda0707 Posted September 14, 2016 Share Posted September 14, 2016 After updating to 5.22, CCleaner takes much time for Edge data cleaning (it is more than 5 second or more). This error did not occur in the previous 5.21, and I almost do not use Edge (as other users) and so there must be no cache or remaining files. I returned to 5.21, and everything become fine. I think 5.22 updates ("Improved Microsoft Edge Cookie and History cleaning ") may affect to CCleaner. Please check and fix this as soon as possible. Link to comment Share on other sites More sharing options...
OldMike65 Posted September 14, 2016 Share Posted September 14, 2016 I have the same problem after upgrading to CCleaner v5.22 !! When user tries to clean the PC, CCleaner takes a VERY LONG time with Edge now. What used to take around 1.5 sec's to 5 sec's NOW can take up to 88 sec's or more!!! This computer uses a Samsung SSD, very fast. Only option I had was to remove the latest update, and go back to v5.21, which works perfectly. Don't know what you guys did, but you messed up my CCleaner Pro pretty good. I also NEVER run Edge on my PC, as I don't care for Edge at all. I use FireFox, Chrome and sometimes IE11. Mostly use FF Mike... Link to comment Share on other sites More sharing options...
matsuda0707 Posted September 14, 2016 Author Share Posted September 14, 2016 Thanks Mr.OldMike65. I found this happens when specifying the cookies to be cleared. Other items does not affect to the processing speed. As you said, most user and also I does not use for daily browsing. So the cach datea or cookies do not remain because they were already cleared by previous CCleaner runs. I hope CCleaner engineers will fix and release the revised version. Link to comment Share on other sites More sharing options...
mf6759 Posted September 14, 2016 Share Posted September 14, 2016 I have the same problem as others after updating to version 5.22.5724…Horrible Slow Processing Time After updating to 5.22 on 9/14/16 at 8:15AM, CCleaner takes too much time analyzing Edge data (up to 2 minutes.) This error did not occur in the previous version (5.21.) Additionally, I DO NOT USE Edge at ALL! I use a Windows 10 (64-bit) PC, with Intel Core i7-6700 @3.40GHz, 24.0 GB RAM, and an NVIDIA GeForce GTX 970 graphics card. I will NOT be updating my other computers to this version. Hopefully Piriform/CCleaner engineers will resolve this issue quickly. If not, I will have to find a competitors software application and start using it instead of this version. Link to comment Share on other sites More sharing options...
maggi58 Posted September 14, 2016 Share Posted September 14, 2016 I have the same problem with version 22 it is most too slow i will go back to version 21 and it is done now. Piriform must come down to a solution off this problem. I will stay on version 21 until further instructions!!!!!!!!!!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 14, 2016 Moderators Share Posted September 14, 2016 I believe that the devs may be looking into this. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
maggi58 Posted September 15, 2016 Share Posted September 15, 2016 I believe that the devs may be looking into this. Thank you and until the problems are over i will use version 21. Link to comment Share on other sites More sharing options...
maggi58 Posted September 17, 2016 Share Posted September 17, 2016 Thank you and until the problems are over i will use version 21. It is running okay now version V 5.22.5724 Link to comment Share on other sites More sharing options...
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