Tonux Posted January 23, 2017 Share Posted January 23, 2017 Hi I just bought, online, the professional version plus. They sent me the product key by email. However, whenever I just entered to send it gives me error.(The registration process failed)How can I solve this problem? Thank you Link to comment Share on other sites More sharing options...
Moderators mta Posted January 23, 2017 Moderators Share Posted January 23, 2017 I seem the recall the same happening for me. I simply got each program from here; https://www.piriform.com/download and plugged in the Pro Plus key in each of their Help, About or Options, About screens. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Tonux Posted January 23, 2017 Author Share Posted January 23, 2017 I seem the recall the same happening for me. I simply got each program from here; https://www.piriform.com/download and plugged in the Pro Plus key in each of their Help, About or Options, About screens. Hi mta Thank you. I did exactly as you said and it worked. Link to comment Share on other sites More sharing options...
Moderators mta Posted January 23, 2017 Moderators Share Posted January 23, 2017 no worries, glad you got it sorted. hopefully the powers-that-be will remedy the issue soon. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
maam Posted May 18, 2018 Share Posted May 18, 2018 I am having the same problem of invalid License - I do not understand when it was suggested I download from Piriform - the only thing I see is buying CCleaner pro. I have already purchased it - the license is not working. Is there a support at Piriform? Tech at CCleaner told me to delete Ccleaner from my W7 then gave me a link to redownload (which I have done several times) and re-enter my name and License code. Still get "invalid". Please help. Link to comment Share on other sites More sharing options...
Moderators mta Posted May 19, 2018 Moderators Share Posted May 19, 2018 just to check the key, use this link to get the key resent to your email; https://www.piriform.com/support/license-lookup or a support ticket can be raised from here; https://piriform.zendesk.com/hc/en-us/requests/new Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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