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  1. Today
  2. Я скачал эту сборку и антивирус её опять удалил! Я написал в службу поддержки антивируса, подождём, что они ответят мне!
  3. Yesterday
  4. "Yes, I was wrong, version 5.60, quite right, merci! Thank you, I downloaded the link and checked it with an antivirus, it deleted it again!" The second time was it the full build or the slim build? (The third download on the builds page - https://download.ccleaner.com/slim/ccsetup560_slim.exe)
  5. Actually Dr Web did false-positive the CCleaner 5.59 installer for a couple of days. They also had a problem for a few days back in December of last year as well. Each time our customers using Dr Web report the false positive, and we report the false positive and Dr Web's response time to fix it seems to be pretty good.
  6. RAPR- DriverStore Explorer 0.8.4.2 Released

    You don't delete EVERYTHING. After it's loaded drivers you can click the "Select old drivers" button and that will tick entries that probably aren't needed and can delete them if you want. Drivers which were installed on the computer when you got it may not be able to be deleted, so don't try to force delete any that it says can't be deleted. But as with anything like this, the risk is yours, make sure you have backups in case it all goes wrong. Personally I only use it to delete old nVidia drivers (which took up a big chunk of space), anything else takes up such negligible space it's not worth messing anything up for.
  7. Да, я ошибся, версия 5.60, совершенно верно, мерси! Спасибо, я скачал по ссылке и проверил антивирусом, он опять её удалил!
  8. I checked the installer and the antivirus removed it! But before that there was a version 5.59 and the antivirus did not remove it and it worked for a long time I have, until the update came out, and why did he then remove the new version, and the previous one did not touch?
  9. I can confirm that this is a false positive and no other antivirus engines are detecting any problems. Dr Web sometimes has a problem with new versions. They usually fix things after a couple of days. (I assume you mean the latest version 5.60 and not 5.70 - which does not exist). If you do not want to wait for Dr Web to fix their problem you can try the "Slim Build" from https://www.ccleaner.com/ccleaner/builds Я могу подтвердить, что это ложный положительный результат, и никакие другие антивирусные движки не обнаруживают никаких проблем. У доктора Веба иногда возникают проблемы с новыми версиями. Они обычно исправляют вещи через пару дней. (Я полагаю, вы имеете в виду последнюю версию 5.60, а не 5.70 - которой не существует). Если вы не хотите ждать, пока Dr Web решит их проблему, вы можете попробовать «Slim Build» по адресу https://www.ccleaner.com/ccleaner/builds.
  10. CCleaner 5.60

    Does any of this information in the thread attached below apply?
  11. Using License on multiple computers

    @Phil Benton; The Pro Plus bundle? That covers up to 3 PCs in the same household.
  12. CCleaner 5.60

    Please be more expansive. What happens when you try to run the installer? Do you have pro or free ccleaner? What windows version?
  13. It's probably a false positive. Dr web often flags ccleaner installer because of bundled software but I doubt that's what you mean. In future posts please use google translate (or it's equivalent) to English Это, вероятно, ложный положительный результат. Dr web часто отмечает установщик ccleaner из-за прилагаемого программного обеспечения, но я сомневаюсь, что вы это имеете в виду. В будущих сообщениях, пожалуйста, используйте Google Translate (или его эквивалент) на английский
  14. CCleaner 5.60

    received notice that 5.60 update available. Downloaded but could not install. How do I update? is there a known problem>
  15. Почему антивирус Dr.Web Security Space 12.0 удаляет программу Ccleaner 5.60. Утром обновился до версии 5.60, до ночи работала нормально, в 1.30 ночи, доктор веб её удален как трояна! Почему? Проверил сам инсталятор, тоже его антивирус удалил? Снимки прилагаю! Обновлялся прямо с программы Ccleaner, при запуске программы, выскочило окошко, что доступно обновление до версии 5.60. Обновился, ну а дальше как написано выше.
  16. CCleaner Pro Software Updater

    This may actually be an error on the part of the CoreFTP developer with their version numbering. CoreFTP 2.2.1931 was released back in March 2019. The CoreFTP website says that 2.2.1933 is the latest version, released in July. The latest installer downloaded from the CoreFTP website contains files with a modified date in June (so certainly later than the 1931 release date) but that identify themselves as still being 2.2.1931
  17. Office 365 corrupted after using ccleaner

    On this topic, note that the main docs collection is... a little out of date. For folks looking for more information on newer features such as Easy Clean and Software Updater, I would recommend a look at the CCleaner FAQ collection, eg: https://support.piriform.com/hc/en-us/search?query=easy+clean
  18. CCleaner Pro Software Updater

    Software Updater in CCleaner Free version flagged CoreFTP LE 64-bit as needing update from 2.2.1931.0 to V2.2.1933.0. I updated CoreFTP LE, but Software Updater is still nagging me to update as above. Methinks the updater did not update.
  19. Office 365 corrupted after using ccleaner

    To get a list of exactly what is being removed (without actually cleaning it) can I get you to try .... Custom Clean > Analyze using your current settings Right-click on the "Analysis Complete" text and select "Save to text file". You should end up with a file called log.txt with a summary header block and then a list of all of the files that CCleaner is proposing to clean - should look something like this: ... and then either post it here for us to take a look at or, if there is any sensitive or personally identifying information in there that you'd rather not reveal publicly, DM it to me privately instead.
  20. RAPR- DriverStore Explorer 0.8.4.2 Released

    what is with the other stuff? can i see the actually used driver for whatever and can delete the other stuff? -> driver-date and driver-version? delete rapr all the stuff of choosed old driver? -> as i looked the nvidia installer seems to be as an *.inf + *.pnf and the folder
  21. RAPR- DriverStore Explorer 0.8.4.2 Released

    yes, i see ... after longer while :-) no, only one. but i think rapr think it during the search process that another rapr runs... :-) perhaps the hdspace freeup is not the right amount it shows me? 10 gb only with nvidia? i have 38 nvidia entrys with 280 mb or so. i think i dont have installed it so many times :-)) one seems the actually one to be with 399 mb. and one is the intels driver. can i really delete this many "entrys"?
  22. Office 365 corrupted after using ccleaner

    What shortcuts? If you’re referring to Start Menu Shortcuts and Desktop Shortcuts I’ve already posted that they are and always have been unticked.
  23. Try unticking the shortcuts as dave CCleaner suggested.
  24. Ccleaner can't remove some files in some folders after a duplicate scan is done. I checked to have the latest version (v5.60.7307) and I started it in DEBUG mode. The error message is shown in the attached screenshot. This is the DEBUG log from when I selected the tool to remove duplicates [17:50:48::879][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Nav: Duplicate Finder, Value: 0, bInteractive: 1 [17:50:48::879][DEBUG] Analytics::SendPageView - DocumentPath: Tools/Duplicate Finder, DocumentTitle: Tools/Duplicate Finder [17:51:08::075][DEBUG] Duplicate - Starting drive wipe process... [17:51:08::098][DEBUG] Trial has ended [17:51:08::108][DEBUG] Duplicate - Starting... [17:51:08::108][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Search, Value: 0, bInteractive: 1 [17:54:05::049][DEBUG] Drive Wiper - Drive wipe process was completed [17:54:30::433][DEBUG] Trial has ended [17:55:40::001][DEBUG] Trial has ended [17:55:40::557][DEBUG] OnTimer::Check Configuration - BEGIN - ############################################################################ [17:55:40::557][DEBUG] OnTimer::Check Configuration - Expired = 0 [17:55:40::558][DEBUG] OnTimer::Check Configuration - It will check again in = 292 minute(s) (17556000 milliseconds) [17:55:40::558][DEBUG] OnTimer::Check Configuration - END - ############################################################################ [17:55:40::558][DEBUG] OnTimer::Check update - BEGIN - ############################################################################ [17:55:40::559][DEBUG] OnTimer::Check update - Expired = 0 [17:55:40::559][DEBUG] OnTimer::Check update - It will check again in = 715 minute(s) (42901000 milliseconds) [17:55:40::559][DEBUG] OnTimer::Check update - END - ############################################################################ [17:55:46::277][DEBUG] Trial has ended [17:55:46::278][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Delete Selected, Value: 0, bInteractive: 1 [17:55:48::041][DEBUG] Trial has ended [17:55:59::004][INFO ] Closing application... [17:55:59::028][DEBUG] Duplicate - Requesting to stop... [17:55:59::028][DEBUG] Duplicate - stopped [17:55:59::052][INFO ] Finished closing application [17:55:59::053][INFO ] Application Ended EDIT: I also tried to reset the folder permission (windows 10) both with explorer and with some command line stuff I read online
  25. Office 365 corrupted after using ccleaner

    Yes I understand this and I now have tried both settings and analyzed with each. With Office ticked in the applications section the results show a shed load of files to be cleaned. With Office unticked no mention of Office appears in the results to be cleaned. Run CCleaner, restart PC, open any Office product to be met with a notice telling the files are corrupted, or similar and it won't open. I have to reinstall Office 365 for it to work. All settings and emails etc are as was but a reinstall is required to use Office.
  26. Selecting Options>Advanced> Cleaning results level of detail>Advanced report gives a report like this which shows the sections to be cleaned and how many files are in each section: (Note Firefox was skipped because I have it open). Selecting Options>Advanced> Cleaning results level of detail>File List gives a report like this which shows the actual individual files: (There is no number of files, each one is a single file).
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