Jump to content
CCleaner Community Forums

All Activity

This stream auto-updates     

  1. Past hour
  2. Windows 10 1903

    Supposedly the update can break System Restore/System Protection, came upon that info purely by accident when looking for Computex 2019 videos on YouTube.
  3. Clear Recent searches in Outlook

    That's in the Winapp2.ini community file, it's titled: [Outlook Recent Searches *] And it cleans the path+profile you've mentioned.
  4. Duplicate File Finder

    It will only list the duplicates. (If you have ticked the option to match by 'Modified date' then any duplicates found will have the same date anyway). Duplicate Finder is meant to help you by doing the tedious searching for you, but it can't read your mind and know which you may not want to keep. Once you have a list of duplicates it's then up to you to investigate further, (look at them and their properties) and decide which of them (if any) you want to remove. There is an option to save the list of duplicates found to a text file, which can help you do that. Be aware that with system files and application files sometimes duplicates files are needed in different locations for applications to run correctly. (Especially duplicate .dll files). If you remove those 'duplicates' then the application may stop working or give odd results. The main use of the Duplicate Finder is to search for photos, videos, documents, etc. that you may have (inadvertently?) made copies of.
  5. Today
  6. Easy Clean

    See here for ongoing thread on the disappearing Easy Clean https://forum.piriform.com/topic/54011-version-557-7182-64-bit-wont-display-easy-clean-mode/
  7. Easy Clean

    Well I did have "Easy Clean" with update V. 5.57. But now it has vanished and is no longer there, how can that happen?
  8. Clear Recent searches in Outlook

    To be exact key's value (binary) to delete is 101f0445 (only last search entries) Other values, if deleted, reset other Outlook UI settings.
  9. Defrag Failed

    Yes - approximately 945Mb. 7-Zip reduces it to around 45Mb - still a *very* large text file!
  10. Defraggler Taking too long

    from a maintenance point of view, a few hundred fragmented files is most likely nothing to worry about and unlikely to impact performance. considering the OS has around 100,000 files and Program Files has about 30,000 - a few hundred fragged files is of little consequence. and would only be a slightly higher consequence if the file that was fragmented was actually addressed frequently.
  11. CCleaner Will Not Start Anymore

    Ever since I got my new Mac, Ccleaner hangs and crashes. I even went as far as deleting all of its caches and folders. No luck, I swear by this program so a fix would be appreciated.
  12. Purchased But No Account On Record

    How long ago is ''ages ago''? If you have an active key you can just download the free version and turn it into pro by entering your key (Options..About) Contact info is here https://support.piriform.com/hc/en-us/requests/new
  13. It's actually easier than that and can be found here
  14. How do I get in touch with Piriform? I only want a download link for my pro license I purchased, but can't seem to access. I purchased a license for CCleaner ages ago, and they have no record of my account, and I can't seem to contact their support directly without an account, and you can't have an account without purchasing/re-purchasing.
  15. Yesterday
  16. CCleaner will not start anymore - W10 - CC 5.57

    I can't reply again to a message I've already replied to in my emails, but I just wanted to say that my issue is now fixed. Everything is working as normal again. I don't know what changed, but I just tried opening it as I always do, and this time it worked. It's a mystery. Please mark my support ticket as closed. Thank you for your assistance.
  17. I'm in the same boat. I've run it three times on a Windows 10 machine, and until I turned off VSS, it kept chewing up more & more of my drive space. It's beyond me why disabling VSS isn't the default on a Windows 10 machine. When defragging the first time, I went from 70GB free to about half that. Even then, once it was done, it claimed that I have 13 files in 40 fragments, occupying ~ 6GB. If I immediately run it again, it claims I have 200 fragmented files in 570 fragments, occupying ~6.1GB. Back before Windows 10 came with its own defragger, I've used a variety of commercial ones, and this is by far the worse. I can't recall any others that couldn't even provide consistent results over a span of 5 seconds. I find it very hard to believe that even Microsoft could fragment my drive that much that fast. Time to uninstall...
  18. CCleaner 5.57.7182 Easy Clean Crashes when used with Windows Vista 32 Home Premium when you click on Details after running Analyze on older dual core Presario F572US Notebook. Everything else works fine in CCleaner...it always has. Selected Custom Clean in Preferences so that I can live with it. Does the same thing an a Dell Latitude D600 Notebook running XP Pro 32 with Service Pack 3. Wanted to report the bug for what it is worth.
  19. After upgrading to Windows 10, running the CCleaner update installation didn't work for me. Running the file as administrator didn't work. Setting up a separate administrator account and running it from there didn't work either. Here's the message that I kept getting -- Clicking on "Retry" didn't work, and clicking on ignore gave a result that said the installation was successful, but failed to update from the old version. Here's what worked for me: 1) Open Windows Explorer (type "file explorer" in the search bar and click on the App at the top of the screen), 2) Navigate to C:\Program Files\CCleaner, and open the folder. In the right-hand pane, you should see something that looks like this -- 3) Right-click on a blank spot in this area, and from the drop-down menu, select "New > Folder." Name it "old files," if you like. 4) Move the existing files to the "old files" folder. In this way, you haven't permanently lost the current version. You can move the files back to where they were before, if need be. You have also retained the general path that Windows sees when it looks for those files. Now it should look like this -- 5) Close Windows Explorer. 6) Re-open Windows Explorer, navigate to "Downloads," find your newest installation file, right-click on it, and select "Run as Administrator." 7) ¡Viola! You now have the latest and greatest version!
  20. Is the "original" listed in the resultant list provided? Or is this list only the duplicates? If the latter, where is the original file located? thanks for the help
  21. Quite right, vankjeff, about your 3 points above. The booting business is more complicated but not your primary objective anyway. As for the Ice Age, I rather like it here, but to each his own. To be serious, it's kind of a hobby, puttering around and checking out what will work with what.
  22. Defrag Failed

    I'll point one of the admins at this topic, and let them decide. I know the forum won't let such a large size upload, according to Google that translates into 946.646 MB. Then again if it's just pure text or plain text that's very compressible and you ZIP or 7-Zip it that might make it relatively small.
  23. ASUS Live Updater hacked by trojan.

    Allot of the "updaters" are made by another company for many PC manufacturers, unfortunately allot of them get hopelessly outdated and even more somewhat useless in short order if they don't give a system necessary updates.
  24. The XP machine "might be able to boot off the USB stick" if you enable booting off USB in the BIOS. The Win98 machine I'm not sure if it can boot from USB (I don't remember Win98 having that option), but even if it can't if it has a CD-ROM drive you could go that route with it making a bootable CD to nuke it, or even bootable floppy disks. Maybe even take the hard disks out of the Win98 machine if it poses difficulty and use the XP machine to nuke all of the hard disks.
  25. Defrag Failed

    Wow, I'm amazed by the rapid response - and on a weekend, too!! I ran Defraggler with the /debug3 switch. I then performed the following operations: 1) Check drive 2) Analyse drive 3) Defrag drive. Operations 1 and 2 completed successfully. The resulting log file is currently 946 646kb in size. Not sure if you want me to post it here (not sure if this will even be possible with such a large log file). Please advise. However - the defrag operation is currently still running, and I see it has progressed to 1% (previously it didn't get this far before failing). I have no idea what might be going on here. Thanks for your assistance!
  26. ASUS Live Updater hacked by trojan.

    I should have noted the date on that Kaspersky article, it is a couple of months old. Checking here I did make a post about it at the time. (Must be alzheimer's kicking in).
  27. ASUS Live Updater hacked by trojan.

    It did happen a couple of months ago and Asus supplied a new updater https://www.asus.com/support/FAQ/1018727/
  28. @nukecad-- Thanks for info and I'll relay it to my neighbor. If her Easy Clean comes back by itself like it did the first time, I'll post again. As stated above, my Easy Clean is always there and has never disappeared.
  1. Load more activity
  • Who's Online   1 Member, 0 Anonymous, 32 Guests (See full list)

  • New starters

  • recent activity

  • Announcements

    • TwistedMetal

      Forum Rules

      Welcome to the Piriform Forums!     In order to keep the forums running well and to prevent problems, please follow these simple rules for the forums. If you have any questions or problems, please feel free to contact one of The Moderating Team.     1: Be respectful to all members when posting.   No flaming, personal attacks such as flaming, instigating "flame bait", verbal abuse or mocking of members in forum posts are not tolerated at the Piriform Forums. Such posts will be deleted on sight and moderated accordingly. If you are a long standing member, act like one.   Lead by example and assist other newer members rather then attacking them. Members that reply to posts simply to instigate argument will be warned. Should you ignore this warning you will be banned.     2: No Warez (links) & Cracks.   Help, requests or posts that discuss circumvention. This includes linking to illegally obtained software, movies & music files - posting about it, and suggesting to get it.     3: Don't post your question under multiple topics.   Think before posting and choose the right forum for your question or answer. Be sure to check the pinned topics or use the Search feature to see if your question has already been addressed. When posting, have something to say, not just "My first post!"     4: No spamming, ever!   Spamming is characterized by the initiation of threads or posts that contribute nothing to a forum, be it off topic or on topic.   Examples include: empty bodies, bodies with few words that have no relation to the current thread or discussion and those posts that state they are spam, either to annoy, advertise or increase a member's post count. Resurrecting old forum posts is also not appreciated unless it serves a worthy cause to the forum. This determination is made by the forum Moderator or Administrator and is not up for discussion.     5: Unacceptable Forum or News comments.   While some members feel that post count is important, there are some posts that do not contribute to the community in any way whatsoever. Below is a list of unacceptable posts. If you wish to direct a fellow member to something that has already been posted, please do so in a courteous manner.   "Old news" or anything similar.   "(Insert product or brand) sucks" or anything similar.   "I posted this x days ago!!!" or anything similar.     6: Avatars, signatures and custom user titles.   I: Avatars are a luxury for the members to have. Avatars can be a maximum of 90x90 and 50kb in size. Avatars can also be in any of these formats: gif, jpg, jpeg, png.   II: Forum signatures are to be used respectfully, so do not annoy our members by making your signature into some sort of web ad. Signatures can be a maximum of 350x100 and 80kb in size.   III: You may have an image at the maximum of 350x100 in your signature at the standard text size and four lines of text with the image.   IV: You may have a maximum six lines of text in your signature at the standard size. Larger font sizes are allowed so long as they do not break the 350x100 limit.   V: X-Fire signatures are an exception to this rule as they only have two sizes that are preset.   VI: Advertising in your signature is strictly prohibited. Linking to a product that competes against Piriform is strictly prohibited.   VII: Custom user titles are not to be abused. Vulgarity, racism or flaming in member titles will not be tolerated.   VIII: Inappropriate content such as Pornographic, violent or otherwise offensive images, language etc. This may include racist remarks, slander etc...   IX: If the avatar/signature is overly distracting, ie. bright flashing colors, animated signatures (i.e. GIF's/Flash) Audio and Video. These are distracting for our members, so do not have audio or video in your signature.   X: Please do not include signature links of a malicious nature. Examples are those that crash your browser, trigger popup floods or emulate BSOD's.   XI: Do not use your signature to link to pages that contain objectionable material. This includes, warez, cracks, pornography, pyramid schemes, referral ID's, ebay listings and requesting personal donations.   Abusing these privileges will result in them being lost and your account being restricted. Disregarding the above rules will result in the loss of the item in violation without warning.     7: Posts in a particular forum need to stay on topic.   If you want to talk about something that is drastically removed from the topic of a forum, please take it to "The Lounge". The Lounge was set up and designed for members to discuss issues not related to a specific forum section. We welcome most general conversation in The Lounge, but discourage it from other forums.     8: Use a title that describes the content of your post. Don't use all caps or special characters to draw attention.   Please refrain from using CAPITALIZATIONS in the topic title or when participating in threads because they will not attract attention - instead it will annoy many of the Piriform Forum members.   Very often we see meaningless subjects in topic title. They give no clue of what the posts are all about.   For example: Oh no! | I'm mad | Please help.   This should be avoided. Users should enter something more specific in topic title so that it is easier for others to help.   A few good examples:   CCleaner crashes during the analysis | Registry issues keep reappearing after scanning with CCleaner Issues | Computer very slow to startup.     9: No alternate accounts are allowed.   Should you be disciplined with a restriction or ban, you are not allowed to open a new account to obtain freedom to post. Restrictions and bans are given for a reason, and usurping that ability by re-registering is not tolerated.   If another account is opened, that account will be banned immediately, and the original account will be further penalized. Anyone who has warnings on their account are automatically excluded from changing their user name.     10: Giving advice on Malware Removal.   Giving advice on the removal of Malware by any member is to be discouraged. Even though some members may believe they have the knowledge to offer some basic safe advice, it may not be the "best" advice, and could also set a precedent for any member, knowledgeable or otherwise, to do the same.   Advice should only be dispensed by a qualified Malware Removal Expert on a reputable Malware Removal Forum.   This is to prevent "wrong" advice, albeit well meaning, being given by non qualified members, which could have disastrous consequences for the original poster.   If someone asks for help on removing Malware would members please limit themselves to pointing them to one or all of the following Malware Removal Forums ...   1: BleepingComputer   2: Geeks to Go   3: MalwareBytes Malware Removal   4: Malware Removal Forum   5: Cyber Tech Help   6: Avast Malware Removal Forum     11: Inappropriate Content.   No content, or advice or requests for assistance, relating to any activity that the moderators consider to be illegal or offensive will be tolerated.     12: The Piriform Staff requires that members respect the decision of moderators.   Threads and posts questioning the actions or decisions of forum moderations will be deleted on sight, and the appropriate action taken (up to and including forum bans) against the thread starter and/or participants.   Reporting System: Do not abuse the report system, while we appreciate members reporting bad behavior, we don't appreciate rude comments or your opinion on how 'quick' staff are at handling problems around here.   However, as a member you reserve the right to PM any Moderator or Administrator regarding action taken at the Piriform Forums.     13. Closed or removed an unacceptable post or topic:   Once an administrator or moderator has closed or removed an unacceptable post or topic it's then deemed to be a closed matter. If the member starts a new topic or posts with the same or similar unacceptable content it will result into administrative actions being taken against the member.   14. Publishing the content of Private Messages:   Please be aware that the posting of any contents of private messages (PM's) is expressly forbidden on the forum unless both parties have agreed to it.   15. Requesting help with computer issues via the pm (private messaging) system:   The pm (private messaging) system isn't to be used for requests for help with computer issues.   All requests for help must be posted in a topic on the forum where the poster will benefit from the knowledge and expertise of all members, and many others will benefit from the answers and solutions provided.   If any member (which includes moderators) wants to volunteer aid by pm after a topic has first been opened, then that's up to him or her and is perfectly acceptable.   Using the pm system as an alternative to opening a topic where everyone may benefit, isn't the correct or fair way to use that system, and could put members into the uncomfortable position of having to refuse requests for help, or worse still, being unable to refuse.   If any member is in that position, and still doesn't know what to do, then please pm one of the moderators, and they will sort it out quickly, confidentially, and in as friendly a way as possible.     Note:   Any infraction of these guidelines will result in a warning placed against your Piriform Forum account and will be added to your overall warning level.