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I did post above what those 4 IPs are:

Sorry dunno, but it will be interesting if you do find the cause. (If it was something that CCleaner was doing then I'd expect a lot of shouting here). I'd suggest that it's something in the settings for those browsers on that particular machine. Or it may be the particular websites hosting the video content that is suddenly being being blocked? Maybe check your browser security settings to see if they have changed? I know they change them regularly. eg. Recently both Firefox and Edge suddenly started blocking content on my electricity suppliers website for some reason - no warnings, just that suddenly certain parts of pages would not display anymore, dropping the browser security back to standard in each browser fixed it.

Hi Anony2000: Could you just confirm that you wiped all traces of the "regular" CCleaner off your system (e.g., HKEY_LOCAL_MACHINE\SOFTWARE\Piriform and HKEY_CURRENT_USER\SOFTWARE\Piriform registry keys plus all Windows Task Scheduler tasks related to CCleaner; also look for any orphaned Piriform / CCleaner folders in C:\Program Files, C:\Program Files (x86) and the hidden C:\Users\<yourusername>\AppData if you've ever installed a "regular" version of CCleaner Free or Pro on the hard drive of your computer in the past) before you tested ccPortable? I doubt that would remove all the unwanted bloat from ccPortable like Software Updater but it would give you a fresh start without any CCleaner registry entries. Also confirm that you always delete the highlighted files and subfolders shown below immediately after you unzip any ccsetup6xx.zip file (i..e, before CCleaner64.exe is launched), including files like CCleanerBugReport.exe, CCleanerDU.dll, and wa_3rd_party_host_32.exe / wa_3rd_party_host_64.exe (two new executables in the \x86 and \x64 subfolders that were added some time around the release of CCleaner v6.18 in Nov 2023; I believe they are components of the OESIS V4 SDK developed by OPSWAT, Inc. that might be associated with Software Updater - see TheOwner's 23-Nov-2023 topic What is wa_3rd_party_host_64.exe in CCleaner Folder). Note that you must keep the \Lang subfolder if you use a non-English version of CCleaner. Could you also explain how you know that it is Software Updater (i.e., the CCleaner feature at Tools | Software Updater that checks for updates for third-party software installed on your system) and not another CCleaner feature like automatic background checks for available CCleaner program updates (or even those annoying system tray pop-up ads nagging me to upgrade to CCleaner Pro that sometimes appear when I launch CCleaner Free Portable) that is making connections through your firewall? Note that I don't use Winapp2.ini, so that adds a whole extra layer of complexity to your CCleaner configuration. I'm not a computer hardware expert and I don't normally monitor every attempted connection through my firewall using a utility like TCPView, so if you've deleted files and subfolders shown in the image above then the only CCleaner-related .exe or .ddl file on your system should be CCleaner64.exe. If you've created firewall rules to block all incoming and outgoing traffic by CCleaner64.exe through your firewall then how do you prove that it is CCleaner that is still making connections to the four IP addresses you listed <above>? ---------- 64-bit Win 10 Pro v22H2 build 19045.4291 * Firefox v125.0.3 * Microsoft Defender v4.18.24030.9-1.1.24040.1 * Malwarebytes Premium v5.1.4.112-1.0.1233 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.23.11010

I got that far... yesterday I spent the whole day frustrated... omg. Actually the coders should know the answer. because it happened after closing firefox with ccleaner. I assumed that maybe some service or whatever was terminated... I have plugins and the codecs like in your screenshot. videos only work in edge and chrome. Firefox, Opera and Waterfox probably have the same building blocks and even refuses to watch movies from the desktop that I can easily watch with VLC. I'll post the solution later if I find out.

There are a number of tools that claim to be able to repair corrupted .fit files. I've never had to use any so couldn't comment on them, but as the .fit format is developed by Garmin then that's probably the one to try first. In your browser search "repair a fit file".

Thanks for that, I've let the staff know so that it can be corrected.

Firstly- Your chosen username is in contravention of the forum rules/guidelines. Please read the guidelines, particularly Number 3, and re-register with a different username if you wish to continue posting here, thanks for understanding. To answer your question: What you are seeing is because your C: drive is an SSD. Wiping free space on a SSD is not required nor recommended. (Unless perhaps if it's an external drive connected via USB). The internal TRIM and Garbage-Collection process that are standard with SSDs effectively wipes them anyway. CCleaner will let you Wipe the free space on a SSD if you realy want to, but it will restrict that to a one pass wipe to avoid using up the SSDs write cycles unecessarily. Being honest one pass is all that you need on any drive nowadays, and the multi-pass wipes are a 'left over' from years ago when some older types of drive may have benefited from them. (Some specialist drives may still benefit, but not ones that you are likely to have at home). Doing more than one pass is just wasting your time, and slightly shortening your drive life, that's not a great concern though unless you are wiping frequently.

Sorry, As a moderator I am not going to post unofficial tweaks on the open forum. If users were meant to be able to do things like that themselves then there would be an option for it in the CCleaner settings. I have already given you quite a big clue in that it can be done, and as you say that you are familiar with the registry editor then that should be enough for you to be able to work it out yourself. (One more clue - there are now 2 different Software Updaters in CCleaner). Frankly anyone who is unable to work it out for themselves shouldn't be 'playing about' in the registry at all, they are liable to break something important. Note to everyone reading - Don't mess with the Windows Registy unless you know what you are doing - You could break something or even 'Brick' your machine.

CCleaner keeps Misidentifying Opera GX during healthchecks as normal opera and installing an "update" to it, I don't want opera, I use opera gx and It would be cool if ccleaner could tell the difference.

Agreed, a reinstall of the browser would have undone anything that you had done - so it must be something else. Note that if the plugins that you removed are not part of the browsers 'default set' then you would need to reinstall those 'extra' plugins again after reinstalling the browser. eg. By default Firefox installs the "OpenH264 Video Codec" and "Widevine Content Decryption Module" plugins when you install Firefox, but depending on just what you are wanting to watch you may need others as well. (As you say that you can see Youtube video then that will be the OpenH264, so it sounds like whatever else it is you are trying to watch needs another, different, codec/plugin). PS. If I'm watching video from anywhere except Youtube then I download it and play it in VLC media player which has lots of codecs included.

Hello, I am trying to erase only the free space on a drive. I go Tools > Drive wiper, select Free Space Only. When selecting the number of passes, if I select "1" then both hard drives are selectable, but the option "Wipe" to actually proceed is not selectable with either drive selected. If I instead select more than 1 pass, the drive I'm trying to erase free space on gets greyed out, and "Wipe" is still not selectable.

I tried portable apps and it's bloatware with all the crap included. How do I disable software updater? You said you knew.

It restored them but the format has a problem. I cannot read the file and the most common error is Extension doesn't start with SIMPLE or XTENSION keyword. The file is too big but here is a link to download https://1drv.ms/u/s!AhEahEqLa7KkgfBh-ldPgi1ibj4-ww?e=Te74n3 This is a Fit file that is not corrupted https://1drv.ms/u/s!AhEahEqLa7KkgfBiYZfOc0gsWRKWqg?e=6C8pMA

already done this. it must be something else

Sounds like it has disabled the plugins like you asked it to do. (In particular the video plugins/codecs). Re-enable/reinstall the plugins? Or reinstall the browser(s) If you want/need to go that far.

i tried to disable plugins with ccleaner and... I would have to close the firefox application for that... After that I can't see videos ANYWHERE... only on YouTube. There is an html5 error or “hls fatal error”. but everything works in chrome!!!... And that's definitely not due to adblockers or other security stuff! I've tried everything possible. also new install. version without cookies/old files in the private window etc. the same problem with opera, vivaldi or waterfox... so what the hell did ccleaner disabled there????

Hate to rake this up again, but it is doing what the OP describes after a very recent update. Obviously I can't give the version number ... UPDATE: Now working OK. After the notification (bottom-left) appeared I was able to run CCleaner. I think it may have been a dialog opened from the install process that was left open (although I had just done a fresh reboot).

Ok, well that is interesting and good to know.

Yes. the software updater can often know a few days in advance of updates that aren't on a softwares website yet. Many softwares will have the updates available first, and only a day or two later post them on their websites and push them out to automatic updates and those checking within the software. See for yourself if the Tbird website and/or 'check for updates' in T'bird has an update available in a few days. (PS. If you know where to look you can often find a new version of CCleaner before it is put on the website and pushed out to users).

says thunderbird need updates but that is updated already? i think cc-cleaner should not follow these other programs, because anyone who have real use to programs, knows to update them. Something not necessary, if remove, then can put more power to important parts and save time. (or could cc-cleaner knows more fast when thunderbird have updates? i i dont believe? if i click thunderbird check updates, that not found and usually there is already waiting (depending settings))

You will have to contact customer support, we cannot access accounts or licences on the forum. It's actually pretty easy to contact CCleaners' support. - There is even a blue 'contact' link in your screenshot. (Did you not see it). As well as clicking on such 'contact' links in the messages and elsewhere - You can raise a support ticket by using the form here: https://support.ccleaner.com/s/contact-form?language=en_US&form=general (Select Kamo in the 'Product' field, do make a note of the ticket number that you will be given onscreen). Alternatively you can contact CCleaner support by emailing them: support@ccleaner.com If you have bought CCleaner Premium then you also have access to 24/7 live chat, see your Premium purchase receipt for the link. When using the form or email you will get an automated reply email (with some suggestions for fixes to common issues), which will be followed up later by an email from a real person. You will be in a queue and so it may take time for your ticket to reach the top of that queue and a support agent, in busy times when there are lots of requests in the queue that can take a week or more. Please be paitent and wait for a person to reply - Don't send another request unless you need to correct something in your original. If you do that then the automated queuing system will (automatically) consider it a correction to your original request, so the automated system will join them together and put them back to the bottom of the queue as one new request.

I see it's your intent to make it as hard as possible to actually get any support. I get it. Customer Success is expensive. I want a refund for Kamo. I select don't send me notifications, it continues to do so. I select a VPN to use, it fails. I can't even find a VPN now. Your product is broken, you sold me a lemon. Refund me. If you can't refund me, just cancel my account, along with the CCleaner.

In CCleaner you can click on 'My Account' (top right) where there is a 'Manage my Account' option.

How do I cancel a renewal on my CC cleaner? I never new it would renew automatically. I don't want it anymore since it caused issues with my computer. Please advise how to cancel. Thanks

So you thought that you'd "urgently" reply almost 5-years later? Please read the date of posts before replying.