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  1. Today
  2. Options/Include/File Types question

    You are right, I tried writing down each type, one by one and I encountered that the problem was with ~*.* when was present in the list. But ~*.* isn´t the same of *.*. Maybe CCleaner doesn´t allow all that contains *.*, no matter where it is located inside of the file type.
  3. RAPR- DriverStore Explorer Released

    "no entry loaded" + "there are one or more open sessions" ? ah, after a while ... there alot of stuff :-) after refresh is the screen white :-( something seems hanging in my w8.1 with rapr
  4. Options/Include/File Types question

    C:\ -> systemdrive and one of the system-paths with *.* -> i mean this can delete your whole os-stuff, if possible for ex -> c:\ and filetype *.tmp is possible
  5. Speccy will not close to tray

    As mentioned in another thread, Speccy has a server upgrade recently and is due for a new client release later this year. As one might expect, with around x100 the users of Speccy, CCleaner does tend to get a little more in the way of regular attention when it comes to new feature requests.
  6. Speccy will not close to tray

    This must be an issue that Piriform knows about but will not address - a sure sign of a failing business enterprise. I experience the same problem. I configured Speccy to auto-start - it doesn't. I have to manually start it and then - as do you - manually minimize it to the tray area. Not what you or I paid for - I'll buy no more software from Piriform. I posted my complaint in May...still no response. This is a sign of a failing business.
  7. Speccy Startup Fails

    Can I assume from the lack of replies that I'm the only user experiencing this problem?
  8. Wonderful. I've just tried it and, while it isn't recognising the need for any updates (which is what I expected), there's no error message. I think I can safely say that the issue has been resolved so far as I'm concerned. Thanks to those working on the server for their hard work, and to you for informing us.
  9. Wiping out things I don't want wiped out

    Depends if those message boards track your read/unread status using your login or cookies. If the latter, you may want to whitelist those sites for cookie cleaning.
  10. No. As per the above it was purely a server-side issue and not related to Windows or the client version of the software. This has now been resolved as of 0900 UK time, and Software Updater should now be functioning normally. No other CCleaner functions were impacted. Update: Note that this error message would have been seen by paid and trial users, as well as free users navigating to the Software Updater screen Update: Merged the 4 threads on this topic.
  11. I'm using a paid for version 5.59.7230. I've been using CCleaner for years without this problem. It stared recently. I have several chat/message boards I go to on a daily basis. When I click on a post to read it, the subject of the post I click on turns to a darker color so I know I already read it when I go back to the boards. Now CCleaner is turning all those message headers back to the original pre-read lighter color so I don't know which ones I read and which I haven't. I have very few boxes checked now in CCleaner to see if I can stop this from happening, but so far, no luck. How do I correct this? Thanks.
  12. Thanks for letting us know about the outage. That would certainly go a long way to explaining why it hasn't been able to get installed software and appropriate updates!
  13. Yesterday
  14. RAPR- DriverStore Explorer Released

    If the screen is empty it's not working, should be a list of drivers showing, regardless of whether they're old or not.
  15. This problem is also occurring for me. It seemed to happen after the latest Widows 10 updates I installed on 10 July. KB4506991 and KB4507453. I tried reverting to a copy of CC557 that I still had but the problem is appearing there too. I suspect something in the Win 10 update has invalidated part of the CC code. Ray
  16. Looks like a server outage issue has arisen over the weekend - should only impact the software updater. Appropriate folks are being poked.
  17. RAPR- DriverStore Explorer Released

    im lucky :-) i have try it and my screen is empty :-) no old drivers from nvidia. perhaps i was good to my laptop in the years i have it :-)
  18. This seems to be a common problem reported by many this week. The software update feature seems to have been released too early, without comprehensive testing. I have no doubt that Piriform (and Filehippo) are looking into it.
  19. I just got this message as well, pro edition.
  20. Hosts File Update

    Got it! Thanks for remembering what I seem to forget.
  21. Hosts File Update

    MVPS HOSTS File Update July 13 http://winhelp2002.mvps.org/hosts.htm
  22. I got the same error starting late last night. This is with CCleaner Pro on a Win8.1 64-bit system. On the 9th, I had restored my system to a couple-of-month-old Macrium Reflect image,, and the old version of CCleaner on that image updated itself to v5.59.7230, I ran Windows Update on the 10th. I had only started looking at CCleaner's software updater recently, since I've been using the free Glary Utilities for quite some time to keep tabs on what needs updating, but I did finally notice that CCleaner does watch some programs that Glary doesn't. I do not normally allow any 3rd-party software updater to do any updating: I download the installation files from the software vendors, then manually install any updates. The reason is that I do restore my system to an earlier image fairly regularly (anytime Windows gets weird or anytime I get paranoid: despite having full versions of Norton, MBAM, and SuperAntiSpyware, and despite not going where I shouldn't go on the internet, I do sometimes get paranoid. If my mouse seems to move by itself, for instance, I'll immediately re-do the system.) Then, when I update the software on an old image, I'll update it all from the saved install files before re-connecting to the internet to update Windows, Java, and Flash. In this case, though, CCleaner had been giving me spurious information about what needed updating. It was telling me, yesterday, that Adobe Digital Edition and Flash both needed updating, but Flash was not out of date. However, since Microsoft had not updated IE--with Flash version the other browsers had Flash version, I suspected that the problem was that CCleaner was "seeing" the old un-updatable Flash in IE. I downloaded the Adobe DE installer, ran it, but CCleaner still kept telling me that the program was out of date. I then went ahead (for the first time) and allowed CCleaner to try and update the programs itself, but it gave me an error, telling me that it had failed to update either one. But, it did keep telling me that those two programs needed updating. (I run CCleaner several times a day, manually; even though it automatically cleans the browsers when I exit. Then, last night, I got the "An error occurred with code: Failed To Get Installed Software From Definitions (3)."
  23. Hello, In Options, Include, I try to include the following after I click Add button : Include/Drive or Folder: C\: Fyle Tipes/File Types: *.diz;*.old;*.nch;*.wbk;*log.txt;~*.*;*.log;*.prv;*.sik;*.bak;*.ilk;*.aps;*.ncb;*.pch;*.$db;*.db$;*.^;*._dd;*._detmp;log*.txt;*.log? Options: any of the 3 options And the following warning or error appear: For system safety reasons you cannot select this specific location What is the cause of this? Are there any of that file type not allowed? If yes, which of them? Thanks
  24. Bonjour à tout le monde, je viens d'acheter la clés pro à 12,49€ lors d'une promotion, mais je n'arrive pas à installer cette clés...ci joint la capture d'écran de la réponse quand j'essaye de confirmer , en faisant toute les étapes pour l'installation.!! merci à l'avance de vos réponse..!!
  25. I'm having the same error CCleaner an error occurred with code:failed to get installed software from definitions (3). No one on the forum seems to have a solution. Maybe it's a programming issue. Please advise and update accordingly. Thanks.
  26. Let me join the bandwagon! I am using professional and cant use the software updater because of this error. Can anyone tell me what to do to clear this error. Am I meant to unload the software and load again?
  27. Same problem on all my computers after windows updates. Pro version.
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