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  2. I think you may be confusing the two processes, which are entirely separate. Unchecking the Wipe MFT box in Options/Settings only applies when you run Wipe Free Space from Cleaner/Windows/Advanced. Using Drive Wiper will wipe the MFT whatever is in the Options/Settings box. If you don't want the MFT to be wiped then use WFS from Cleaner/Windows/Advanced.
  3. Today
  4. I know, I meant to say that the next version of CCleaner for Windows , will definitely support Chromium Edge.
  5. The delay and inactivity on this issue which you "appreciate the severity of" is ludicrous given the length of time you have been aware of it. The issue and finding a solution shouldn't be too complicated in so far as you have a start point to investigate from...............what did you change in the last update? Start there. So far as your question re OneDrive, are you serious? It really shouldn't matter that I do or don't have it installed. But to answer............OneDrive is NOT installed. I have checked the various services, tasks etc and I am SURE that no OneDrive component is running or acting on my system. OneDrive has been uninstalled and eradicated in it's entirety from my system. In my world OneDrive does not exist as I, and others, have made perfectly clear. As soon as my current licence expires, Ccleaner will suffer the same fate and be eradicated from this system.
  6. The newer way of doing it by going into 'Tools > Drive Wiper' and initiating a Wipe Free Space from there in particular will always also wipe the MFT free space. The old original way of doing it by going into 'Options > Settings', selecting Wipe Free Space drives you have to select "Wipe MFT Free Space", it's disabled/unticked by default. Then it has to be initiated by going back to the main GUI area, selecting the Windows (tab) and then scrolling down to 'Advanced > Wipe Free Space' which can be right-clicked to start the wipe. I have just tested this using the old origninal way of using "Wipe Free Space" with "Wipe MFT Free Space" unticked/disabled using CCleaner v5.63.7540 (newest version available) and it works how it's supposed to, i.e.; it's not using Wipe MFT Free Space. If it were wiping the MFT free space would be the first thing it does, but it isn't doing that on my system.
  7. That is dated from last August.
  8. This is exactly the problem. Wipe Free Space DOES wipe the MFT when this option is unchecked in Options/Settings.
  9. Yesterday
  10. You said you were using Drive Wiper. Wipe Free Space in Cleaner/Widows/Advanced does not wipe the MFT unless that option is checked in Options/Settings.
  11. They're all system files that would be expected when an NTFS volume is formatted. They are essential for Windows to access the drive.
  12. This is interesting: https://techdows.com/2019/08/piriform-tests-ccleaner-beta-with-chromium-edge-support.html
  13. Second official update for Microsoft Edge (Stable) is up! v79.0.309.71
  14. Hello, I "low level formatted" (using this tool: https://hddguru.com/software/HDD-LLF-Low-Level-Format-Tool/) my external 500GB USB HDD. After that I run Recuva's deep scan and here's what was found (D drive is my ext. USB 500GB HDD): Is that any actual data that can be recovered or is it something else (what)? Thank you.
  15. I installed the CC Browser and tried to import all of my data from Chrome. The bookmarks imported without problem but my saved passwords or autofill data would not import. I tried several times, several ways including trying with Chrome open, trying with Chrome closed, restarting my computer then trying both ways. No matter what, they will not import. I don't know if I can use CC Browser without importing the passwords because I have hundreds. I don't want to keep looking at my password list and retyping them in.
  16. nukecad

    stuck at 72%

    Can you see what section it is getting stuck on? If you are using Easy Clean/Health Check then the section it's stuck on should be show underneath '# Trackers' and/or '#MB of Junk'. If you are using Custom Clean it should be shown at the top of the results window.
  17. nukecad

    offline notice

    It's a badly worded message that they have promised to change. It doesn't actually mean that you are offline, it means that Health Check cannot contact CCleaners server for some reason. Those 2 functions need to contact the server to check against the database for any updates available to applications on your computer. (Note those 2 functions are only available in the Pro version). It may just be a connection problem in which case try again later, but more often it is your Anti-Virus blocking CCleaner from passing through the Firewall to contact the server. Try making CCleaner an exception in your Anti-virus, - google for how to add an exception in the particular AV that you use. (eg. google- "Add an exception to Avast anti virus" would find instructions for Avast).
  18. The error message show in the original post from last July is what is displayed when files cannot be deleted by CCleaner. This is usually because of one or more of the following: the files are protected from deletion, (System Files, self-protected files for your AntiVirus, user protected files), the current user does not have permission to delete/modify those files, the files are open and are in use. PS. You should not try to remove duplicate System Files, often the system needs the same file in more than one location (particularly .dll's) and removing duplicate System Files may/will cause your computer to act strangely, or even stop working at all. Duplicate finder should only be used to find dupicates your own files; documents, photos, videos, etc. (The option to find duplicate System Files is there for advanced use by a computer technician).
  19. I frequently use a site airtable.com where I have data that I download every month as a .csv file. In my previous browsers this download has never been an issue, however it is an issue in CCleaner. It says preparing download, but nothing launches for me to download. I've added the URL to my whitelist, have flash allowed and pop-ups allowed, yet can't get the download. Can you please advise on how to fix...this is a huge issue for me. Emma
  20. Hey, I have asked support team to take a look and I will double check as I speak and read Polish . But yes, name needs to be the same as when purchasing so this could be the error.
  21. I am using Wipe Free Space. It always wipes MFT free space, even when this option is not checked.
  22. Hi Jen, we're sorry that our team didn't respond yet. Our office is closed over the weekend, which is why you haven't heard yet. I have asked our team to reach out to you asap. Please do check your spam mailbox for communications from us. Thank you.
  23. I have a Firefox addon called Bookmarks Organizer installed and the publisher seems to show a wrong char in Ccleaner version 5.63.7540 Yes Extension Bookmarks Organizer 3.1.0 Sören Hentzschel New Fresh Firefox 74.0a1 C:\Users\gemal\AppData\Roaming\Mozilla\Firefox\Profiles\XXXXXXX\extensions\bookmarksorganizer@agenedia.com.xpi In Firefox addon interface it's shown as "Sören Hentzschel" which is correct
  24. Drive Wiper always wipes the MFT free space. Whereas if you instead use Wipe Free Space you have to select it. So not really a bug, it's always been like that.
  25. In the options menu under the settings, i unchecked the box for wipe MFT free space. However, when I wipe free space in the tools, drive wiper menu, it always wipes the MFT free space. It takes a long time to wipe the MFT free space, which is why i want to skip this step. Any suggestions? Should I delete the program and re-install? I have a laptop with windows 7 home edition 64 bit, 8 GB RAM, intel core2 duo CPU 1.4 GHz, with Ccleaner professional v 5.63.7540. Many Thanks, Edward
  26. Last week
  27. my ccleaner keeps getting stuck at 72% i have left it there for quite a while to see if it will advance but it just doesn't seem to want to do that. i don't know why or how to get it to clean out the last few sections. does anyone know if there is anything i can do to help this along. it worked do soooo good up untill that point!
  28. I did a health check on newly installed CCleaner and get a message saying It Looks like you are Offline when I am connected to the internet. Am unable to speed or security check. Help....what do I do? Thank you!
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