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  2. Yes I'm not sure why it didn't do that either? Just for info the 'backup' that CC makes is not a full registry backup; it just makes a copy of the items that it is going to remove. You can make a manual full Registry backup with Windows 10, or make a restore point. https://support.microsoft.com/en-gb/help/322756/how-to-back-up-and-restore-the-registry-in-windows TBH you should not be cleaning the registry as a regular task, it's a specialist tool usually used to help recover a compromised/virused computer. Registry cleaning will not 'speed up' your computer. Microsoft recommend that you don't do it except as a last resort, especially with Windows 10. Microsoft policy on Reg. cleaners: https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities You may also find this of interest if you think that you may have corrupted your registry: https://pureinfotech.com/restore-registry-backup-windows-10/
  3. Yesterday
  4. Perhaps one of the experts can help me with this issue: I started Drive Wiper about 5 days ago to wipe an external harddrive completely clean with a 3 wipe application. Unfortunately my Surface Pro 4 did an unexpected restart. When the system came back the wiping did not return. I tried to start it again but the "wipe" button is greyed out and will not do anything. Any advice for this newbie??
  5. Smart Codes

    I feel that it would be awesome if there were more listed known S.M.A.R.T. attributes. I have a Helium filled hard drive and I feel that attribute would be beneficial to all of us that use helium filled hard drives. S.M.A.R.T. attribute 22 Helium_Level 0x0023 100 100 025 Pre-fail Always - 100 C:\Program Files\smartmontools for Windows\bin>smartctl −a /dev/sda smartctl 6.6 2017-11-05 r4594 [x86_64-w64-mingw32-w10-b17134] (sf-6.6-1) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: HGST Ultrastar He6 Device Model: HGST HUS726060ALA640 Serial Number: AR31051EJ5LATJ LU WWN Device Id: 5 000cca 232deb9bd Firmware Version: AHGNT1EN User Capacity: 6,001,175,126,016 bytes [6.00 TB] Sector Size: 512 bytes logical/physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2, ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri Jan 18 18:01:06 2019 EST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 57) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1053) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0 2 Throughput_Performance 0x0005 132 132 054 Pre-fail Offline - 84 3 Spin_Up_Time 0x0007 223 223 024 Pre-fail Always - 475 (Average 419) 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 253 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 130 130 020 Pre-fail Offline - 12 9 Power_On_Hours 0x0012 099 099 000 Old_age Always - 11042 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 253 22 Helium_Level 0x0023 100 100 025 Pre-fail Always - 100 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 678 193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 678 194 Temperature_Celsius 0x0002 214 214 000 Old_age Always - 28 (Min/Max 20/38) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. As you can see, there is already a tool that lists it for me and it would be great if you can do the same. Smart 22.txt
  6. Just updated to v5.22 and this issue still exists. It shuts down when Analyzing or Running Cleaner.
  7. Or for any software really.
  8. Dark Mode

    It would be great to see see an option to turn the white background to black or even dark gray. Dark modes have spread to a lot of applications, and having the white background when everything else is usually dark is really irritating.
  9. I guess the next time I run CCleaner, I just manually backup up the registry using Windows "Create a Restore Point", then run CCleaner and see if it asks me to do a backup the next time. BUT, CCleaner should have asked me to do a backup today and it never did.
  10. Once it's prompted you to make a backup, and you say 'YES', then it gives a 'Saveas' dialogue asking where you want to save the backup each time. If you didn't get this then it's probably not made a backup for some reason.
  11. I just downloaded and installed CCleaner Pro (have used it before on other PC's). I made sure that the Advanced Option of "Show Prompt to Backup Registry Issues" was checked. Went to clean my Registry and it did not give me a prompt to back up the registry. After cleaning the registry I searched my PC to find backups (looking for "CCleaner Registry*" folder) ….. there were none that I could find. . Also looked for all *.reg files created after yesterday. (Using program called Agent Ransack). I could not find any CCleaner registry backup files. Pretty sure that CCleaner creates files ending in .reg …. correct? Does anybody know what I might be doing wrong or has anybody else had this problem? I am using Windows 10, version 1809 Thanks, Ajer
  12. PC Shut down in middle of Optimise now half filled with 0s

    I am running checkdsk /r Is there and executable that is from Piriform to clean up this? That would be a nice addition suggestion to the program. I like the program and have used this before. They should have a clean up button.
  13. Skype

    You can grab a cleaner for Skype from the Winapp2.ini community file here: https://forum.piriform.com/topic/32310-winapp2ini-additions/?do=findComment&comment=175835
  14. The Standard installer from Piriform here is not being detected by Windows Defender with Threat definition version 1.283.3221.0 on my Win10 system. The VirusTotal scan is at: https://www.virustotal.com/en/file/04b7ab2b5062d01ea640279cbc5d1977df32420a9962fb254acf3ea7948d2d7b/analysis/1547826728/ Here's the file Hash: ================================================== Filename : ccsetup552.exe MD5 : B62D4496CEE15094AC4C82785DFA7A06 SHA1 : CAB1D85A3FFB4F255E7847C892587D160831B86F CRC32 : E34B9382 SHA-256 : 04B7AB2B5062D01EA640279CBC5D1977DF32420A9962FB254ACF3EA7948D2D7B SHA-512 : 428694AEEB782137EBC003B7FFB1EE244199CFDE9AFA3EFC92733F1789F25D982836314569FF524B7C0C589C394354D3ED6961563C2C61F3B178AF804497FF55 SHA-384 : BB14DEC00C8FFA3090934567975879BE4731BD3B1DB286FC4FB9DF7CF81B9EFB96A1C80F604857A46ECCE9AF47A846BC Full Path : E:\Downloads\ccsetup552.exe Modified Time : 1-18-2019 9:46:15 AM Created Time : 1-18-2019 9:46:13 AM Entry Modified Time: 1-18-2019 9:46:15 AM File Size : 19,341,880 File Version : Product Version : Identical : Extension : exe File Attributes : A ==================================================
  15. bug reprort latest version of c cleaner

    You shouldn't really have to disable your anti-virus or anti-malware to install or update CCleaner.
  16. Winapp2.ini additions

    It is already in the Winapp3.ini: [Windows Search Cache *]. It was removed in 2013 because it crashed explorer.exe in Windows 7/8 and temporarily removed all Metro apps from the Windows 8 start screen. The revised entry is now only for Windows 10, but since Safe Mode and/or a reboot are required, it would be better if it remains a Winapp3.ini entry.
  17. RAW recovery

    I am trying to recover a 4 TB HDD that was transformed into RAW. Also with deep scan Recuva only found 48 files and ignored about 17,000. Any suggestions? Thanks!
  18. And now, having got it to update OK previously (after the certificate issue) now it won't update again from V5.49.6856 to the latest version. I'm running Win 10 64b and of course have recently had the latest MS update ;-) Please sort this out. Post note: I have now managed a manual download and install and it seems to have worked OK. Why do I pay for an automatic download and install service??
  19. Hi. CCleaner ver 5.51 e-mail. Ran my CC Professional and it said a new version was available. New ver 5.52 appeared to load but did not appear on screen. Checked Download folder and nothing there. Now Ver 5.51 says that I am now using the latest version but heading still says CC ver 5.51. Can someone assist. Many thanks. Windows 10 presumably latest version. Windows 64 bit. Google and Google Chrome browser.
  20. Total Cookie Removal

    Click to Ctrl + H And clear browser data. and your cookie is delete
  21. bug reprort latest version of c cleaner

    hi guys found a solution 1. I made sure there were no intances of c cleaner in the task manager (press ctl alt delete as same time) 2. temp disable your anti virus or malwarebytes 3. Important run the download as admin thats it it worked for me.... thanks to everyone that contributed
  22. Hello all, I have updated CCLEANER with the last version 5.52. I followed the official link sent by the CCLEANER Software notification. My antivirus Windows Defender has detected an important problem : Trojan:Win32/Emali.A!cl and put the program on quarantain. But the update was done ... HERE : file: C:\Users\XXXXXX\Downloads\ccsetup552.exe I don't really know if i had to keep the program installed in my computer or remove all. Do you have an idea about that problem ? Thank you for your help and have a good day
  23. Winapp2.ini additions

    Sounds more like a candidate for Winapp3.ini
  24. Thank you Andavari!! I didn't have to go in and delete files, but making sure that CCleaner was closed worked. Now I have the current version.
  25. bug reprort latest version of c cleaner

    For anyone that is having that exact issue try the instructions in this post by Nergal: https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?do=findComment&comment=302097 Edit: Those instructions by Nergal seem to be working for some people!
  26. The duplicate finders desn't delete files with attribute "AP". By copying the file, the "AP" change to "A" and the duplicate finder can remove them. Since the original file and the copy have the same of everything except the "P", I blame the "P" attribute. Internet says "P" means: https://en.wikipedia.org/wiki/Sparse_file
  27. I was having the same problems updating to 5.52 described above, but tried one last time (before submitting this) and successfully somehow got it updated. Prior to this, all I did was to clear the Firefox cache, restart my computer and download the setup file again. I opened the setup file from the File Explorer Downloads folder instead of opening it from Firefox. The first time this didn't work, but it did the second time. (?) The previous version 5.51 and all other previous versions updated cleanly except 5.50 (which also was messed up, but I was able to eventually get it installed). What's with the lack of quality control, Piriform? -Allen, Windows 10 using the latest Firefox
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