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  2. Filename syntax incorrect

    I am currently having this error trying to recover files from a USB drive that my son decided to use and wiped out a lot of my files. All other files were recovered with no issue but this lone file has been renamed by something to this odd name seen in the images attached. This file is the largest and most important file on the drive. I do not see the Debug option listed above or any way to rename the file in the program itself. I know the format and extension that it should have if that is of any help.
  3. Today
  4. After 2 days after using the older version, now I installed again the 5.47. Now I'm unable to reproduce the error. But If I will expreience the problem again, I will try the debug mode. Thank you!
  5. I purchased CCleaner Pro plus and when installed for other utilities installed. I can see them in my program files folder but I do not see them anywhere on my start menu nor are they included in CCleaner that I know of. I'm assuming they should have been installed and made a shortcut on my Start menu but they didn't and since I don't see them incorporated in CCleaner I'm a bit confused. Is this the way they're supposed to be installed or Did something go wrong during the install which caused them not to go on my start menu? I'm new CCleaner pro PLus So I appreciate all the help I can get.
  6. Currently I am using: start "" "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO /SHUTDOWN from a batch file, I would like a registry command-line option to be added, something like: start "" "C:\Program Files\CCleaner\CCleaner64.exe" /SCANFIX So both, Scan for Issues; and Fix selected Issues... can be automated. start "" "C:\Program Files\CCleaner\CCleaner64.exe" /SCANFIX start "" "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO /SHUTDOWN
  7. Mta, on a HDD you can use whatever character you wish, it will make no difference. As user data is scrambled and coded by the disk controller before being written to the disk there is no way to determine what sequence of ones and zeroes was used on writing nor what it will be on overwriting. So you can overwrite an unknown sequence with another unknown sequence, but you can never actually overwrite a one with a zero, or vice versa, as the scrambling removes the knowledge of whether a one or a zero has been, and is being, written. Overwriting a one with a zero is a logical construct far abstracted from the storage device. On an SSD you can't overwrite anything, you can only write new pages, so the proposition that you can overwrite with zeroes or ones or whatever, no matter how many times, is merely fanciful. To the SSD controller a page is either valid (i.e mapped to a lba and visible to the O/S) or invalid (i.e. not mapped to a lba and not visible to the O/S). This does not represent what the O/S considers to be live or deleted files. File life or death (and defragmentation as well, but that's another long bedtime story) to the O/S is specified in the MFT, or FAT tables. The SSD knows nothing of these. Deleted (TRIMed) SSD pages will be inaccessible to any operating system. Garbage Collection will return invalid pages to 'ones', and those pages will remain inaccessible until the SSD controller receives a write request and decides to use them. DDR4 ram is volatile, but there are some hybrid cards with ram and non-volatile flash in the pipeline, perhaps this is what is meant. This is a long way from the O/P's suggestion.
  8. Backup Restore Points

    Using that disk imaging tool you mentioned (or others) is likely the only way you'll be able to backup restore points, along with everything else on the drive too.
  9. Nice information to have. I have Cortana disabled but there are many things going on behind the scenes. It is a bit of a pain but I do understand CCleaner can't do its thing if Edge is running. We will have to see what Piriform can come up with.
  10. Hi There After years of loyal use of CCleaner, I decided that it was time to purchase the pro version and realising on instal that it came with the bundle of other apps set about defragging my C drive. I started the programme running at 7pm yesterday [it is currently 9am the following day] and it is reporting only 5% complete with >1day left to complete. This is very odd as the Win 10 packaged defrag app says that my C drive is 0% fragmented and the drive is optimised weekly. Please can someone enlighten me. I have attached screenshots of both apps.
  11. Winapp2.ini additions

    Revised Entry Added FileKey1 [Windows Communications Apps *] LangSecRef=3031 Detect=HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\microsoft.windowscommunicationsapps_8wekyb3d8bbwe DetectFile=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe Default=False FileKey1=%LocalAppData%\Comms\Unistore\data|AggregateCache.uca FileKey2=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\AppCache|*.*|RECURSE FileKey3=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\INet*|*.*|RECURSE FileKey4=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\Microsoft\CLR_v4.0\UsageLogs|*.*|RECURSE FileKey5=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\Microsoft\CryptnetUrlCache\*|*.*|RECURSE FileKey6=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\Microsoft\Internet Explorer\DOMStore|*.*|RECURSE FileKey7=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\PRICache|*.*|RECURSE FileKey8=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\Temp|*.*|RECURSE FileKey9=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\LocalState\LiveComm\*\*\DBStore\LogFiles|edbtmp.log FileKey10=%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\TempState|*.*|RECURSE RegKey1=HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\SearchHistory ExcludeKey1=FILE|%LocalAppData%\Packages\microsoft.windowscommunicationsapps_*\AC\INetCache\|container.dat
  12. Thanks for the info. I don't know if anything else is using Edge but Cortana was on my system. I did a search on this issue and found PCWorld article about an app called EdgeDeflector and after installing the program I had Cortana do a search and instead of using Edge before the install, it used Firefox afterwards. Will see how CCleaner behaves now that it's installed. Perhaps it won't do anything differently as the program doesn't actually change anything regarding Edge it only deflects Cortana to use the default browser. Here's the link if anyone's interested. https://www.pcworld.com/article/3174548/windows/how-to-force-cortana-to-use-your-default-browser.html
  13. what's the difference between zero filling, 1 filling or A filling for that matter? I'm curious, surely the important fact is that it gets filled with something - anything - to overwrite whatever is already there. I've also not heard before of any sort of memory that retains data after a power loss. DDR4 had better bandwidth and lower power requirements, but my understanding was it still was fundamentally volatile memory like all it's predecessors. maybe that's two new things learnt today?
  14. Cheap/reliable HDD's, just buy a name brand you're already familiar with. As with any HDD as soon as you get it don't put anything on it right away, instead run chkdsk /r on the drive first to check for any possible errors.
  15. Winapp2.ini additions

    Revised Entry Added FileKey5 [Adobe Acrobat DC *] LangSecRef=3021 Detect=HKLM\Software\Adobe\Adobe Acrobat\DC Default=False FileKey1=%LocalAppData%\Adobe\Acrobat\DC|*.lst;UserCache.bin FileKey2=%LocalAppData%\Adobe\Acrobat\DC\Cache|*.lst FileKey3=%LocalAppData%\Adobe\Acrobat\DC\ToolsSearchCacheAcro|*.*|RECURSE FileKey4=%LocalLowAppData%\Adobe\Acrobat\DC\Search|*.*|RECURSE FileKey5=%LocalLowAppData%\Adobe\AcroCef\DC\Acrobat\Cache|*.*|RECURSE RegKey1=HKCU\Software\Adobe\Adobe Acrobat\DC\AVConversionFromPDF\cSettings RegKey2=HKCU\Software\Adobe\Adobe Acrobat\DC\AVConversionToPDF\cSettings RegKey3=HKCU\Software\Adobe\Adobe Acrobat\DC\AVGeneral\cDockables RegKey4=HKCU\Software\Adobe\Adobe Acrobat\DC\AVGeneral\cRecentFiles RegKey5=HKCU\Software\Adobe\Adobe Acrobat\DC\AVGeneral\cRecentFolders RegKey6=HKCU\Software\Adobe\Adobe Acrobat\DC\AVGeneral\cRecentToolsList RegKey7=HKCU\Software\Adobe\Adobe Acrobat\DC\AVGeneral\cToolbars RegKey8=HKCU\Software\Adobe\Adobe Acrobat\DC\RememberedViews\cNoCategoryFiles RegKey9=HKCU\Software\Adobe\Adobe Acrobat\DC\ShareIdentity RegKey10=HKCU\Software\Adobe\Adobe Synchronizer\DC
  16. Yesterday
  17. Any recommendations for cheap and reliable 1TB ext HDD's ?
  18. Hi, thanks for your replies and my apologies for not getting back to you sooner. The USB external drive is an NTFS formatted Buffalo HD-PCU2 500 GB. (Although the "Properties" tab for some reason says the capacity is only 465 GB). So, (in theory) I have about 65 GB of free space which I would like to format as Ext4 and use as a Linux partition. However, I cannot shrink the drive and partition it as these NTFS system files are sitting in two blocks at the end of the drive. I should have also explained that my Windows OS is Vista SP2 (Home Premium). I'm intending to install Linux Mint as a dual boot in another partition on the C: drive. The easiest thing, as has been said, would be to move the existing files and re-format and partition the drive. But I don't have another 500 GB drive available. Yes, I know I really should invest in more storage, but money's a bit tight at the moment. Some time ago I did have the free version of PerfectDisk which probably would have moved these files. My trial expired and I don't want to pay for the full version. I think I'm resigned to the fact that I will just have to find the cash for another HDD !
  19. Winapp2.ini additions

    Revised Entry Added FileKey12 [MS Office *] LangSecRef=3021 Detect1=HKCU\Software\Microsoft\Office\12.0\Common Detect2=HKCU\Software\Microsoft\Office\14.0\Common Detect3=HKCU\Software\Microsoft\Office\15.0\Common Detect4=HKCU\Software\Microsoft\Office\16.0\Common Default=False FileKey1=%AppData%\Microsoft\Document Building Blocks|*.*|RECURSE FileKey2=%AppData%\Microsoft\Office|*.tmp|RECURSE FileKey3=%AppData%\Microsoft\OIS|Toolbars.dat FileKey4=%AppData%\Microsoft\UProof|*.bin;*.XML FileKey5=%CommonAppData%\Microsoft\ClickToRun\ProductReleases|*.*|RECURSE FileKey6=%Documents%|~*.ppt;~*.pptx;~*.doc;~*.docx|RECURSE FileKey7=%LocalAppData%\Microsoft Help|*.* FileKey8=%LocalAppData%\Microsoft\Office\*|OneNoteOfflineCache.onecache FileKey9=%LocalAppData%\Microsoft\Office\*\OfficeFileCache|*.*|RECURSE FileKey10=%LocalAppData%\Microsoft\OneNote\*|OneNoteOfflineCache.onecache FileKey11=%LocalAppData%\Microsoft\OneNote\*\OneNoteOfflineCache_Files|*.*|RECURSE FileKey12=%LocalAppData%\Microsoft\OneNote\*\cache|*.*|RECURSE FileKey13=%SystemDrive%|propfix.log RegKey1=HKCU\Software\Microsoft\Office\11.0\MSE|LastLoadedSolution RegKey2=HKCU\Software\Microsoft\Office\11.0\MSE\FileMRUList RegKey3=HKCU\Software\Microsoft\Office\11.0\MSE\ProjectMRUList RegKey4=HKCU\Software\Microsoft\Office\11.0\MSE\SolutionMRUList RegKey5=HKCU\Software\Microsoft\Office\12.0\Common\Internet|UseRWHlinkNavigation RegKey6=HKCU\Software\Microsoft\Office\12.0\Word\Reading Locations RegKey7=HKCU\Software\Microsoft\Office\14.0\Common\Internet|UseRWHlinkNavigation RegKey8=HKCU\Software\Microsoft\Office\14.0\Word\Reading Locations RegKey9=HKCU\Software\Microsoft\Office\15.0\Common\Internet|UseRWHlinkNavigation RegKey10=HKCU\Software\Microsoft\Office\15.0\Word\Reading Locations RegKey11=HKCU\Software\Microsoft\Office\16.0\Common\Internet|UseRWHlinkNavigation RegKey12=HKCU\Software\Microsoft\Office\16.0\Word\Reading Locations RegKey13=HKCU\Software\Microsoft\Office\Common|FontBmpCache RegKey14=HKCU\Software\Microsoft\OfficeCustomizeWizard\12.0\RecentFileList RegKey15=HKCU\Software\Microsoft\OfficeCustomizeWizard\14.0\RecentFileList RegKey16=HKCU\Software\Microsoft\OfficeCustomizeWizard\15.0\RecentFileList RegKey17=HKCU\Software\Microsoft\OfficeCustomizeWizard\16.0\RecentFileList
  20. Disable CCleaner popup

    Seems like the forum would be perfectly good place to post the instructions as I have recently let my "subscription" expire. Not that I was under the impression I paid for a subscription to begin with, but that's another post on another thread.
  21. CCleaner Pro Lifetime Licence - why has it expired?

    Even better is now every time you start your computer you get a huge red pop-up that tells you you need to renew it. What a crock of BS. I won't recommend this program to anyone. They can lie all they want. I wouldn't have EVER subscribed to this had it been that way when I paid my money. Just pathetic bait and switch, even when we prove it.
  22. CCleaner Pro Lifetime Licence - why has it expired?

    My receipt for CCleaner Professional Plus dated 1/7/2015 for $35.95 mentions NOTHING about a subscription. I work on hundreds of customers computers per year and have been telling them about the fantastic deal that CCleaner Pro was because it was a one-time purchase - until recently!! Instead of the denials, just come clean and say, Okay, we changed our business model and it became unsustainable to continue with the lifetime licenses.
  23. Clarify the sentence "zero-fill your drive" please.

    SSD's need to be '1' filled, four times too, not zero filled. Default state for the chips is 1, and 4 levels deep. Be aware that due to built in wear leveling, SSD's cannot be fully 'zeroed' so to speak. A portion of capacity is reserved by the manufacturer for wear leveling (promotes longer life) that the user cannot see or access. Got something so sensitive you want NO evidence left then use a live version of Linux. Knoppix used to scramble/clear all ram on shutdown. Dunno if they still do or not. Be aware that newer computers using DDR4 memory can keep data stored in their chips for a LONG time. "Zero filling is a method of formatting a hard disk whereby the formatter wipes the disk contents by overwriting them with zeros. Each bit present in the disk is replaced by a zero value, hence the name zero filling. Once the data are overwritten with zeros, the process cannot be undone from the hard drive." - Bing definition
  24. permenently erase deleted files

    One way to obscure the files is to format a drive then heavily encrypt it. Some use Hillary's method to wipe a drive. Another method is evidence eliminator (traditional hard drives only). Even the FBI has trouble recovering much from that method. Even electron microscopes have loads of trouble. Now with SSD's. you need to write all ONES (not zeroes) to every part of a drive. Got that info from an SSD maker. And you have to do it a whopping FOUR TIMES too. If you have trouble securing sensitive info you want to delete, then encrypt the data first, THEN dispose of it.
  25. I have the same problem - deleted partition but the partition could be recovered. Recuva found the whole partition and I am slowly recovering my lost data. You would think that if Recuva could find the whole partition, it could write THAT information back into the hard drive. And thusly fully restore the drive. It is taking me days and days and will take WEEKS to recover the lost data from my 2TB external drive. I am afraid to re-partition the drive for fear of permanently losing everything (mostly baby pictures and such for 20 years ago that are irreplaceable). I do not suggest reinitializing any partition or MBR for a drive you want to save data from. Wait for the experts to tell you.
  26. License Key

    Hi Andy007, Could you email our support team at support@ccleaner.com they will be able to assist you with this.
  27. - This kind of files are created by the Filing system itself. You can ignore them.
  28. October 1809 Update for Windows 10

    Fair enough, I did interpret your prior comment as blaming the users, so sorry about that, I guess mainly because IMO from a purely technical perspective I can see the point of view that it generally does boil down to the user but at the same time, realistically there is a fair bit of cajoling which helps the error to occur, hence my view is that it's unfair to blame the user in this case (or at least to solely blame the user), and figured I'd point it out. And yeah it could be considered lazy programming, personally I'd be inclined to think it's more due to a lack of consistency since MS insists on implementing things in a rather odd fashion, when compared to both other OS's, and even Older Windows OS's. They have this habit of trying to fix things that aren't broken, or changing things for the sake of change. Like I mentioned in my previous post they could force a redirect at the file system level which is how Linux does these things, and is how they used to do things in prior versions, only instead they changed it so now you can make a blank folder in the user directory with the same name as a redirected folder and you can fill both of them with completely different things. (I'm not really sure it actually qualifies as being a truly "redirected" folder, considering these conditions).
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