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  2. How to reply to forum

    It's best not to open 2 threads at once about the same subject. As far as I can see reading your original thread https://forum.piriform.com/topic/53034-keyboard-not-workingsometimes/ 2 members tried to help you with various ideas.. But apparently that is not good enough for you. You want a dedicated fix for YOUR machine and you want it NOW. We cannot physically see your machine or physically test it as we would do if it was in front of us, so we did our best despite the fact we had no info about the actual machine to go on (make/model etc) You said you expected intelligent replies but didn't get any. Good start to my day hearing that I lack intelligence.
  3. How to reply to forum

    Recently I posted a question about keyboard not working. It was very unique situation, That's why I posted the question here where (I assumed) most people are above average computer knowledge and take special interest in computer related things. I understand there are zillions of problems rising from suing computers, network, software/hardware, etc..BUT I assumed since computer things are afterall LOGICAL, not some unknown spiritual weird things that everybody has an opinion but nobody really knows anything. So I thought forums like this at least would've had the same problem or at least heard of similar problems. That couple with many contributors here who are very smart people. BUT what I constantly find, to my disgust, is even popular contributors just quote some standard lines that anybody can "google", or some standard manufacturer' manual. That don;t help answer questions. I wanted replies people who had same or similar problems, or known about it before. I expected some "intelligent" replies. Sure people can claim so many questions thus can't know them all. True but anybody who take passion as profession or weekend junkie know details. Even correct poster's question and direct them to right direction. Ex: In a gym, fat lady asks trainer, which machine will help her lose weight. It's a question, sure, but rather ignorant, so trainer smiles and helps her use all machines to help lose weight. It's a job for "expert" to help us newbie. Back to my keyboard question. AS it turned out NOBODY in the world had same problems before. I am THE ONLY person who had keyboard not working problem. As I try to find solution, I notice that after 5-10mins plug in same or different keyboard, it all works fine. WHY? I have NO idea. But I am sure somebody would've had same experience before. Nobody mentioned this, only same typical, update driver, uninstall/install, reboot, etc...NONE of that worked that's why I posted the question. Maybe next step is to re-install Windows 10, who knows??? Funny someone replied few times directed me to Troubleshoot option in Windows 10, I thought it was something unique. Well all it does is automatically what I can to manually in device manager, that is..update driver, uninstall/install, reboot, etc...So afterwards, I am thinking why the hell did this person (who post many here here) post the reply as thought some magic solution, all the while fully knowing that it was nothing more than "google" your answer. In fact I am surprised that go "google" it wasn;t mentioned. LOL Anyway, I enjoy using CCleaner, but not gonna waste time asking questions here. IMHO total waste of time.
  4. Yesterday
  5. Even their defrag tool Defraggler can detect the drive incorrectly as seen here. It's something for them to fix.
  6. How to Keep Youtube Language Settings

    I thought the lang settings you chose would be set in a cookie, I mean where else would it be saved. If it is a cookie you'd need to use YouTube to get that cookie saved onto your computer, and then configure Cookies to Keep to not delete that cookie. Edit: Unless it's something you've configured in your web browsers. If I'm wrong someone else that knows may post a reply.
  7. 5.51.6939 Not creating .reg file

    Look in the Documents folder on your computer, that's supposed to be the default location.
  8. Winapp2.ini additions

    I'm looking right at the already built into CCleaner entry on my 6 month old Windows 10 Home laptop, screenshot:
  9. Online scanners may be using the Linux (or is it Unix) versions of the virus scanners (at least that's what Jotti's Malware Scan does) and not have the same detection the Windows versions have. The best thing to do is report it to the antivirus software vendor by submitting the file as a possible false positive, if it's a false positive it won't take them long at all to remove it from being detected.
  10. I did supply this old solution topic link from 2014 in my post, but as said it's old and Chrome is much newer now, and I know for some people they've previously stated it doesn't work: https://forum.piriform.com/topic/40285-ccleaner-not-deleting-google-chrome-history-fix/ One workaround is to perhaps try and then use a Chrome/Chromium Clone like SRWare Iron, Vivaldi, etc., that may not necessarily be configured to run all the time -- especially if choosing the portable versions if available.
  11. Downloads

    By default CCleaner doesn't clean or target the Downloads folder that's created by Windows. To test it you could copy a file into it and then run CCleaner to see if the file survives the cleaning. However I know Windows own built-in Disk Cleanup has a check/tick box for the Downloads folder, which would delete the contents - well I at least noticed that on a computer running Windows 10 October 2018 Update.
  12. CCleaner still calls home

    Someone mentioned it awhile back in another topic to block its .exe files in Windows Firewall, i.e.; not allowing them Internet access.
  13. Media Gallery problem

    Have sony vaio windows 7,bougght CCLEANER PRO specifically to remove this very annoying program. Already tried deleting it AGAIN from tools list,get a windows pop-up that stops it. I absolutely hate it,and just want it gone. I'm not tech savvy,at all,any help appreciated. When I select 'media gallery' from tool list and attempt deletion,I get a red sign pop up that says I'm "currently installing another program",yet task mngr. shows nothing running except CCleaner Pro.
  14. Since I updated, Registry repair is not creating a backup .reg file before it runs (under Windows 10 1809). Is there a way to enable it?
  15. Winapp2.ini additions

    Revised Entry Added RegKeys 5, 6, 9, 12, 13, 16, 20, 21, 23, 26, 27, 30, 31, 32, 33, 34, 35, 36, 37 [Snagit *] LangSecRef=3021 Detect=HKCU\Software\TechSmith\Snagit Default=False Warning=This will delete the backups of the captures. FileKey1=%CommonAppData%\TechSmith\Uploader|*.log FileKey2=%Documents%|SnagitDebug.log FileKey3=%LocalAppData%\TechSmith\Logs|*.log FileKey4=%LocalAppData%\TechSmith\Snagit|Tray.bin FileKey5=%LocalAppData%\TechSmith\Snagit\CrashDumps|*.*|RECURSE FileKey6=%LocalAppData%\TechSmith\Snagit\DataStore|*.SNAG;*.SNAGundo;*.MP4 FileKey7=%LocalAppData%\TechSmith\Snagit\DataStore\AppIcons|*.ico FileKey8=%LocalAppData%\TechSmith\Snagit\DataStore\WebSiteIcons|*.ico FileKey9=%LocalAppData%\TechSmith\Snagit\Thumbnails|*.*|RECURSE FileKey10=%LocalAppData%\TechSmith\Snagit\TrackerbirdFiles|*.log RegKey1=HKCU\Software\TechSmith\Snagit\9|StampCustomFolder RegKey2=HKCU\Software\TechSmith\Snagit\10|StampCustomFolder RegKey3=HKCU\Software\TechSmith\Snagit\11|CaptureCount RegKey4=HKCU\Software\TechSmith\Snagit\11|CaptureOpenCount RegKey5=HKCU\Software\TechSmith\Snagit\11|OutputDirLastUsed RegKey6=HKCU\Software\TechSmith\Snagit\11|VidOutputDirLastUsed RegKey7=HKCU\Software\TechSmith\Snagit\11\Recent Captures RegKey8=HKCU\Software\TechSmith\Snagit\11\SnagitEditor\Recent File List RegKey9=HKCU\Software\TechSmith\Snagit\11\SnagItEditor\Tray|Thumbnailsize RegKey10=HKCU\Software\TechSmith\Snagit\12|CaptureCount RegKey11=HKCU\Software\TechSmith\Snagit\12|CaptureOpenCount RegKey12=HKCU\Software\TechSmith\Snagit\12|OutputDirLastUsed RegKey13=HKCU\Software\TechSmith\Snagit\12|VidOutputDirLastUsed RegKey14=HKCU\Software\TechSmith\Snagit\12\Recent Captures RegKey15=HKCU\Software\TechSmith\Snagit\12\SnagitEditor\Recent File List RegKey16=HKCU\Software\TechSmith\Snagit\12\SnagItEditor\Tray|Thumbnailsize RegKey17=HKCU\Software\TechSmith\Snagit\13|CaptureCount RegKey18=HKCU\Software\TechSmith\Snagit\13|CaptureOpenCount RegKey19=HKCU\Software\TechSmith\Snagit\13|OutputDirLastUsed RegKey20=HKCU\Software\TechSmith\Snagit\13|VidOutputDirLastUsed RegKey21=HKCU\Software\TechSmith\Snagit\13\Recent Captures RegKey22=HKCU\Software\TechSmith\Snagit\13\SnagitEditor\Recent File List RegKey23=HKCU\Software\TechSmith\Snagit\13\SnagItEditor\Tray|Thumbnailsize RegKey24=HKCU\Software\TechSmith\Snagit\18|CaptureCount RegKey25=HKCU\Software\TechSmith\Snagit\18|CaptureOpenCount RegKey26=HKCU\Software\TechSmith\Snagit\18|OutputDirLastUsed RegKey27=HKCU\Software\TechSmith\Snagit\18|VidOutputDirLastUsed RegKey28=HKCU\Software\TechSmith\Snagit\18\Recent Captures RegKey29=HKCU\Software\TechSmith\Snagit\18\SnagitEditor\Recent File List RegKey30=HKCU\Software\TechSmith\Snagit\18\SnagItEditor\Tray|Thumbnailsize RegKey31=HKCU\Software\TechSmith\Snagit\19|CaptureCount RegKey32=HKCU\Software\TechSmith\Snagit\19|CaptureOpenCount RegKey33=HKCU\Software\TechSmith\Snagit\19|OutputDirLastUsed RegKey34=HKCU\Software\TechSmith\Snagit\19|VidOutputDirLastUsed RegKey35=HKCU\Software\TechSmith\Snagit\19\Recent Captures RegKey36=HKCU\Software\TechSmith\Snagit\19\SnagitEditor\Recent File List RegKey37=HKCU\Software\TechSmith\Snagit\19\SnagItEditor\Tray|Thumbnailsize RegKey38=HKCU\Software\TechSmith\Snagit\Stamps|StampCustomFolder
  16. Winapp2.ini additions

    Right, the help files can be deleted without any issue, but this location does not belong to any Microsoft Office version.
  17. Winapp2.ini additions

    I checked CCleaner's built-in entry and it is not included. As I said before this belongs to WMP 9 on Windows XP. I think we don't need to make another WMP entry and we should eliminate the [Audio/Video Stats *] entry.
  18. Hi CCleaner still calls home with Updates & Privacy boxes unchecked. also please see > Thanks
  19. I tought I was very clear, I want to keep the language and locations settings of youtube and the same time delete the all history, I know there must be a way cause ccleaner on my pc at home does that, as you can see picture below, youtube is not even on the cookies list, but when I run cleaner it deletes all the history and keeps the language and location settings, I tried intellegent scan also but couldn't manage it, if I add youtube to cookies to keep side, then it doesn't delete anything at all, so could ccleaner recognize my settings eventually and stop deleting those settings by itself or is there any other way to do that? the link you send, I already read that there is no info about my question in there, or am I missing something?
  20. Downloads

    I have been using CCleaner free for a long time without any problems...I recently upgraded to CCleaner Professional....I use Firefox and save my download to a "download" file...suddenly all my saved downloads were deleted...I have Recuva OK..but why did this happen? I can run the cleaner normally and the file is still intact...but I have done a "Free Space Wipe" a couple of times...could this have done it ? thanks in advance
  21. Hazelnut, many, many thanks. That was the setting I was looking for. I'm sure that's gonna do the job. Really appreciate your help.
  22. I don't use Chrome but does this help? https://www.privateinternetaccess.com/blog/2018/09/how-to-stop-chrome-running-in-the-background/ Sorry if it doesn't, but you may want to do it anyway
  23. Well, thanks to TwistedMetal, Andavari and hazelnut. Unfortunately, Andavari and hazelnut told me how to solve a problem with Edge, but my problem is with Chrome. I had already fixed the problem with Edge by preventing Edge background ops (as hazelnut suggested), but I was hoping there was some similarly simple way to fix the Chrome problem. Unles someone else adds something I guess I'll have to live with it, like TwistedMetal. Are there any other Chrome users reading this that don't experience this behavior with CCleaner? If so, I'd like to hear from you so that I'll know it's not a universal problem, but possibly related to some setting I can change. Thanks to all.
  24. CCleaner Does Not Start

    Just bought the Pro bundle, and after validating it and Defraggler, CCleaner now just plain doesn't run. Even going into its origin file location and clicking on it, my laptop will hum a bit and seem like it's about to start running, and then nothing. And that's as far as I get no matter how many times I click, or how long I wait. Should I just uninstall and reinstall?
  25. Hi What does SSD in parentheses (SSD) mean? My cheap HP Notebook has, as far as I know, a mechanical hard drive (HDD). https://support.hp.com/us-en/document/c06125323 https://www.walmart.com/ip/HP-15-Laptop-15-6-AMD-Ryzen-5-2500U-AMD-Radeon-Vega-8-Graphics-1TB-HDD-8GB-SDRAM-15-db0069wm-Jet-Black/286359825 Why does Speccy report Hard drives with (SSD)? CCleaner also reports (SSD). Um, is Drive C: a hybrid drive and if so....why not (SSHD)? https://www.howtogeek.com/195262/hybrid-hard-drives-explained-why-you-might-want-one-instead-of-an-ssd/ Thanks
  26. So strange, on virustotal Avira detect nothing. So any explanation from CCleaner?
  27. More Tracking and Data Gathering?

    It's the nature of 'identifiable individual' that seems to be a blind spot for some companies. The usual response is "We are not collecting your name or address, so the information collected is anonymous". Of course it isn't and can still be connected to an Individual, even if not by name. GDPR tries to cover this issue, but it's taking some companies time to realise it. (Especially when they don't want to). GDPR specifically includes the term ‘online identifiers’ within the definition of what constitutes personal data. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/what-is-personal-data/what-are-identifiers-and-related-factors/
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      Welcome to the Piriform Forums!     In order to keep the forums running well and to prevent problems, please follow these simple rules for the forums. If you have any questions or problems, please feel free to contact one of The Moderating Team.     1: Be respectful to all members when posting.   No flaming, personal attacks such as flaming, instigating "flame bait", verbal abuse or mocking of members in forum posts are not tolerated at the Piriform Forums. Such posts will be deleted on sight and moderated accordingly. If you are a long standing member, act like one.   Lead by example and assist other newer members rather then attacking them. Members that reply to posts simply to instigate argument will be warned. Should you ignore this warning you will be banned.     2: No Warez (links) & Cracks.   Help, requests or posts that discuss circumvention. 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