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Windows Live Messenger Bug Windows XP


tide

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I have been using CCleaner for a long time, and i have been encountering this problem for a long time.

 

Everytime when i run my ccleaner to clean, my windows live messenger would forget my username and password. Even if i have checked "Remember Me" in windows live messenger.

 

I have untick "Windows Live Messenger" in ccleaner and it is still happening.

 

Can anyone help me?

 

Ccleaner.jpg

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What's the posted image (it's blank)? Uploaded on another page, now I can see it.

Probably not CCleaner's fault; I've everything ticked (with Winapp2.ini) and my WLM doesn't forget passwords/accounts. Also if you've unticked WLM, CCleaner wouldn't affect it anymore.

Which Windows & CCleaner version?

You could try to reinstall the latest Windows Live Messenger, and why not CCleaner also.

You've "Custom Files and Folders" ticked; have you added something in the "Include"-list in CCleaner?

Edited by nodles
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Hi nodles,

 

Thank you for your reply. I am using WIndows XP Service Pack 3 and using the latest version of ccleaner 3.20.1750. My Windows Live Messenger Version 2009 (Build 14.0.8117.416.

 

untitled.jpg

 

I had tried removing BOTH Windows Live Messenger and CCleaner and installing it back.

 

Still windows live messenger forgets my account.

 

Note that i have been trying all kind of version of ccleaner

 

CCleaner 3.19.1721

CCleaner 3.18.1707

CCleaner 3.17.1689

CCleaner 3.17.1688

CCleaner 3.16.1666

CCleaner 3.15.1643

CCleaner 3.14.1616

CCleaner 3.13.1600

CCleaner 3.12.1572

CCleaner 3.11.1550

CCleaner 3.11.1541

CCleaner 3.10.1525

CCleaner 3.09.1493

 

But still all removes my Windows Live messenger account.

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What do you have ticked in 'custom files and folders' advanced settings?

 

Do you use Winapp2 ini file or use CCEnhancer?

 

Have you tried uninstalling ccleaner, rebooting, and then installing ccleaner (without using .ini file if you had saved it) also leaving everything set at default settings?

 

Are you using Yahoo messenger as well?

I ask because of this...

 

http://www.techsupportforum.com/forums/f10/solved-windowslivemessenger-will-not-save-login-and-settings-after-reboot-310281.html

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Is it certain that Windows Live Messenger does not depend upon :-

Adobe Flash cookies ; or

Internet Explorer,

 

I suspect that simply unticking W.L.M. may be unsufficient

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Do you mean WLM remembers if you don't run CCleaner (in boot/startup)?

 

sorry for my english. IF i turn off ccleaner during start up (ccleaner does not run), wlm will continue to remember my login and password.

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