Error restoring Registry

[diabrams]

I am a new user and just tried my first Registry restore. I tried both methods recommended (Right click on the backup file and Regedit Import) and they both failed with the same error... "Error accessing the registry" I have never done this before, so don't know if it is a new or old problem.

 

The reason for doing the restore is that after cleaning the issues (this was the second time I cleaned my machine) I now get s box telling me that the system is trying to load Photo Gallery and needs disk 1. I can't find Photo Gallery anywhere on my machine!

 

I am running XP Professional 2002, Service pack 2 if that helps. I am the only user on the system and THINK I have Admin rights.

[krit86lr]

I am a new user and just tried my first Registry restore. I tried both methods recommended (Right click on the backup file and Regedit Import) and they both failed with the same error... "Error accessing the registry" I have never done this before, so don't know if it is a new or old problem.

 

The reason for doing the restore is that after cleaning the issues (this was the second time I cleaned my machine) I now get s box telling me that the system is trying to load Photo Gallery and needs disk 1. I can't find Photo Gallery anywhere on my machine!

 

I am running XP Professional 2002, Service pack 2 if that helps. I am the only user on the system and THINK I have Admin rights.

Hi Diabrams,

 

Where is the file that your are trying to import saved on your computer?

[diabrams]

Hi Diabrams,

 

Where is the file that your are trying to import saved on your computer?

The file is in the My Documents folder and starts with cc and is a .reg file

[krit86lr]

click start

click 'run' (on the right)

type regedit

click ok

 

does it open the registry editor?

[diabrams]

click start

click 'run' (on the right)

type regedit

click ok

 

does it open the registry editor?

Yes, I can open the editor, but when I try to import I get the error message about accessing the Registry

[diabrams]

Yes, I can open the editor, but when I try to import I get the error message about accessing the Registry

I checked and I am the Computer Administrator

[krit86lr]

It might be faster just to repair your permissions and see if that works first.

 

Download DAF.

 

Once you extract the Dial-a-fix archive, double click on Dial-a-fix.exe, click Tools, click Repair Permissions, and click GO.

 

Reboot, and try to merge the .reg file again.

[krit86lr]

I checked and I am the Computer Administrator

If you weren't Administrator you wouldn't have been able to fix the Reg Issues using CCleaner in the first place. But, your administrator permissions could need repairing. We will see.

[diabrams]

It might be faster just to repair your permissions and see if that works first.

 

Download DAF.

 

Once you extract the Dial-a-fix archive, double click on Dial-a-fix.exe, click Tools, click Repair Permissions, and click GO.

 

Reboot, and try to merge the .reg file again.

I am trying it and will reportback after I complete the process. It has been analyzing the permission differences ( 1/2) for a little while.

[krit86lr]

I am trying it and will reportback after I complete the process. It has been analyzing the permission differences ( 1/2) for a little while.

Good deal.

[diabrams]

Good deal.

Dial-a-fix has moved into 2/2 and has been there for a while, but it is still running!

[krit86lr]

Dial-a-fix has moved into 2/2 and has been there for a while, but it is still running!

No worries, just let it do it's thing.

[diabrams]

No worries, just let it do it's thing.

Well, no luck. Dial-a-fix finished and I restarted the system. I still get the same Error message that thier was an error accessing the registry.

 

The only reason for doing this is that the system brings up a box asking for a disk with an installation file for something called PhotoGallery (PhotoGallery.msi) I can" find the file or start up to find out why this is happening. Would I dare run the CCleaner Registry Integrety process again????

[krit86lr]

Well, no luck. Dial-a-fix finished and I restarted the system. I still get the same Error message that thier was an error accessing the registry.

 

The only reason for doing this is that the system brings up a box asking for a disk with an installation file for something called PhotoGallery (PhotoGallery.msi) I can" find the file or start up to find out why this is happening. Would I dare run the CCleaner Registry Integrety process again????

does this happen when you turn on the computer? If so, open CCleaner > click Tools > click Startup then take a screen shot an post it in this thread.

 

Maybe Andavari will know why the .reg file isn't merging. It doesn't make sense because the Registry versions should be the same.

[diabrams]

does this happen when you turn on the computer? If so, open CCleaner > click Tools > click Startup then take a screen shot an post it in this thread.

 

Maybe Andavari will know why the .reg file isn't merging. It doesn't make sense because the Registry versions should be the same.

You have been VERY helpful and VERY kind, I really appreciate your time and effort.

 

I don't know why I cannot restore the Regisrty file and am giving up

 

I did find out that PhotoGallery is an HP program and was part of my HP C6150 printer. I found the installation CD and the installation process found the CD and seemed to load something. I have yet to restart the machine again (just too frustrated!!!) but I think it should be okay.

 

Once again you have been too kind AND I probably won't be running the Registry Integrety process again.

[krit86lr]

You have been VERY helpful and VERY kind, I really appreciate your time and effort.

 

I don't know why I cannot restore the Regisrty file and am giving up

 

I did find out that PhotoGallery is an HP program and was part of my HP C6150 printer. I found the installation CD and the installation process found the CD and seemed to load something. I have yet to restart the machine again (just too frustrated!!!) but I think it should be okay.

 

Once again you have been too kind AND I probably won't be running the Registry Integrety process again.

Yes, computers are can be frustrating at times.

 

But I would suggest accepting additional help in determining why you can't import your .reg file because whatever the problem may be could cause additional problems in the future.

 

Also, was this your first time using CCleaner?

[diabrams]

Yes, computers are can be frustrating at times.

 

But I would suggest accepting additional help in determining why you can't import your .reg file because whatever the problem may be could cause additional problems in the future.

 

Also, was this your first time using CCleaner?

Yes, and basically I really like it and will run the normal cleaner process frequently.

 

I do agree that I should reslove the accessing error, but am stumped!

[krit86lr]

Can you copy and paste the file that you are trying to import?

> Right click the file

> Choose 'open with'

> Browse and select 'Notepad'

 

Once the file is open

> press CTRL+A

> then press CTRL+C

> in your reply here press CTRL+V

 

 

EDIT: I ask this so that we can look at the keys being merged to confirm whether or not they are showing the correct Registry Version.

[diabrams]

Can you copy and paste the file that you are trying to import?

> Right click the file

> Choose 'open with'

> Browse and select 'Notepad'

 

Once the file is open

> press CTRL+A

> then press CTRL+C

> in your reply here press CTRL+V

 

 

EDIT: I ask this so that we can look at the keys being merged to confirm whether or not they are showing the correct Registry Version.

Sorry for the long delay, I had kind of given up. Here is the file I was trying to restore from

 

Windows Registry Editor Version 5.00

 

 

[HKEY_CLASSES_ROOT\urn:content-classes:contentclassdef]

 

[HKEY_CLASSES_ROOT\urn:content-classes:wizard/addcontentclass]

 

[HKEY_CLASSES_ROOT\ASWrapper.ASWrapComponent]

@="ASWrapComponent Class"

 

[HKEY_CLASSES_ROOT\ASWrapper.ASWrapComponent\CLSID]

@="{81F0237C-E2FD-49E6-8E99-1434D6E13375}"

 

[HKEY_CLASSES_ROOT\ASWrapper.ASWrapComponent\CurVer]

@="ASWrapper.ASWrapComponent.1"

 

[HKEY_CLASSES_ROOT\ASWrapper.ASWrapComponent.1]

@="ASWrapComponent Class"

 

[HKEY_CLASSES_ROOT\ASWrapper.ASWrapComponent.1\CLSID]

@="{81F0237C-E2FD-49E6-8E99-1434D6E13375}"

 

[HKEY_CLASSES_ROOT\Collection]

@="Collection"

 

[HKEY_CLASSES_ROOT\Collection\shell]

 

[HKEY_CLASSES_ROOT\Connection Manager Profile]

@="Connection Manager Profile"

 

[HKEY_CLASSES_ROOT\Connection Manager Profile\shell]

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumFolder]

@="Photo Album 6 Folder"

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumFolder\shell]

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumProject]

@="Photo Album 6 Project"

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumProject\shell]

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumUploadAlbum]

@="Photo Album 6 Upload Album"

 

[HKEY_CLASSES_ROOT\CorelPhotoAlbumUploadAlbum\shell]

 

[HKEY_CLASSES_ROOT\FavoritePhotos]

@="FavoritePhotos"

 

[HKEY_CLASSES_ROOT\FavoritePhotos\shell]

 

[HKEY_CLASSES_ROOT\FlashProp.FlashProp.1]

@="FlashProp Class"

 

[HKEY_CLASSES_ROOT\FlashProp.FlashProp.1\CLSID]

@="{1171A62F-05D2-11D1-83FC-00A0C9089C5A}"

 

[HKEY_CLASSES_ROOT\HPDOM.Battery_gen_2_1]

@="HPDom Battery Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Battery_gen_2_1\CLSID]

@="{3EEDC16A-3923-417d-824C-C4B3696E97FE}"

 

[HKEY_CLASSES_ROOT\HPDOM.Battery_gen_3_0_0_2]

@="HPDom Battery Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Battery_gen_3_0_0_2\CLSID]

@="{3EEDC16A-3923-417d-824C-C4B3696E97FE}"

 

[HKEY_CLASSES_ROOT\HPDOM.HDD_gen_3_0_0_2]

@="HPDom Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.HDD_gen_3_0_0_2\CLSID]

@="{867DD712-B95F-40e0-8A44-CBD0E30279B7}"

 

[HKEY_CLASSES_ROOT\HPDOM.Memory_gen_1_10]

@="HPDom Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Memory_gen_1_10\CLSID]

@="{E2555979-2D09-41f8-98F4-B872C8AE6DAE}"

 

[HKEY_CLASSES_ROOT\HPDOM.Memory_gen_3_0_0_2]

@="HPDom Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Memory_gen_3_0_0_2\CLSID]

@="{E2555979-2D09-41f8-98F4-B872C8AE6DAE}"

 

[HKEY_CLASSES_ROOT\HPDOM.monitor_gen_3_0_0_4]

@="HP Monitor Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.monitor_gen_3_0_0_4\CLSID]

@="{05551AA5-4590-438b-B4AE-45ACD544D063}"

 

[HKEY_CLASSES_ROOT\HPDom.OptimizeAndRun]

@="OptimizeAndRun Class"

 

[HKEY_CLASSES_ROOT\HPDom.OptimizeAndRun\CLSID]

@="{9FC47A5E-1E23-11D5-8B4F-0060B0F0DD4C}"

 

[HKEY_CLASSES_ROOT\HPDom.OptimizeAndRun\CurVer]

@="HPDom.OptimizeAndRun.1"

 

[HKEY_CLASSES_ROOT\HPDom.OptimizeAndRun.1]

@="OptimizeAndRun Class"

 

[HKEY_CLASSES_ROOT\HPDom.OptimizeAndRun.1\CLSID]

@="{9FC47A5E-1E23-11D5-8B4F-0060B0F0DD4C}"

 

[HKEY_CLASSES_ROOT\HPDOM.Processor_gen_2_0]

@="HP Processor Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Processor_gen_2_0\CLSID]

@="{D5010F71-A067-11d5-A4DD-00500478B0F5}"

 

[HKEY_CLASSES_ROOT\HPDOM.Video_gen_3_0_0_4]

@="HPDom Video Adapter Diagnostic Class"

 

[HKEY_CLASSES_ROOT\HPDOM.Video_gen_3_0_0_4\CLSID]

@="{EB84CB20-DFB1-4B3D-A9AC-562145D2B584}"

 

[HKEY_CLASSES_ROOT\Keyword]

@="Keyword"

 

[HKEY_CLASSES_ROOT\Keyword\shell]

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin]

@="ActiveXPlugin Object"

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin\CLSID]

@="{06DD38D3-D187-11CF-A80D-00C04FD74AD8}"

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin\CurVer]

@="Microsoft.ActiveXPlugin.1"

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin\NotInsertable]

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin.1]

@="ActiveXPlugin Object"

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin.1\CLSID]

@="{06DD38D3-D187-11CF-A80D-00C04FD74AD8}"

 

[HKEY_CLASSES_ROOT\Microsoft.ActiveXPlugin.1\NotInsertable]

 

[HKEY_CLASSES_ROOT\Panorama]

@="Panorama"

 

[HKEY_CLASSES_ROOT\Panorama\shell]

 

[HKEY_CLASSES_ROOT\PhotoTray]

@="PhotoTray"

 

[HKEY_CLASSES_ROOT\PhotoTray\shell]

 

[HKEY_CLASSES_ROOT\PointImporter.Document]

@="PointI Document"

 

[HKEY_CLASSES_ROOT\PointImporter.Document\CLSID]

@="{9DD963E1-C642-41E6-8E3B-BD2F35A5578B}"

 

[HKEY_CLASSES_ROOT\RealDownloadExpress.InfoWindow]

@="RealDownload Express InfoWindow Class"

 

[HKEY_CLASSES_ROOT\RealDownloadExpress.InfoWindow\CLSID]

@="{56336BCA-3D8A-11d6-A00B-0050DA18DE71}"

 

[HKEY_CLASSES_ROOT\RealDownloadExpress.InfoWindow\CurVer]

@="RealDownloadExpress.InfoWindow.1"

 

[HKEY_CLASSES_ROOT\RealDownloadExpress.InfoWindow.1]

@="RealDownload Express InfoWindow Class"

 

[HKEY_CLASSES_ROOT\RealDownloadExpress.InfoWindow.1\CLSID]

@="{56336BCA-3D8A-11d6-A00B-0050DA18DE71}"

 

[HKEY_CLASSES_ROOT\SearchResult]

@="SearchResult"

 

[HKEY_CLASSES_ROOT\SearchResult\shell]

 

[HKEY_CLASSES_ROOT\StartAssest.hpassest]

@="hpassest Class"

 

[HKEY_CLASSES_ROOT\StartAssest.hpassest\CLSID]

@="{9BDEABCD-3B7B-11D6-8CD4-0000864598B3}"

 

[HKEY_CLASSES_ROOT\StartAssest.hpassest\CurVer]

@="StartAssest.hpassest.1"

 

[HKEY_CLASSES_ROOT\StartAssest.hpassest.1]

@="hpassest Class"

 

[HKEY_CLASSES_ROOT\StartAssest.hpassest.1\CLSID]

@="{9BDEABCD-3B7B-11D6-8CD4-0000864598B3}"

 

[HKEY_CLASSES_ROOT\WRSSSDK.Engine]

@="Engine Object"

 

[HKEY_CLASSES_ROOT\WRSSSDK.Engine\Clsid]

@="{1281A68F-9E75-418F-B3AC-D5B23DD86408}"

 

[HKEY_CLASSES_ROOT\Interface\{A9CC9305-0A30-4015-92A0-0711EE24E720}]

@="IOutlookPlug"

 

[HKEY_CLASSES_ROOT\Interface\{A9CC9305-0A30-4015-92A0-0711EE24E720}\ProxyStubClsid]

@="{00020424-0000-0000-C000-000000000046}"

 

[HKEY_CLASSES_ROOT\Interface\{A9CC9305-0A30-4015-92A0-0711EE24E720}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

 

[HKEY_CLASSES_ROOT\Interface\{A9CC9305-0A30-4015-92A0-0711EE24E720}\TypeLib]

"Version"="1.0"

@="{4A3451BE-99E0-476C-AE7F-C2A5671AC22E}"

 

[HKEY_CLASSES_ROOT\Applications\PHOTOA~1.EXE]

 

[HKEY_CLASSES_ROOT\Applications\PHOTOA~1.EXE\shell]

[krit86lr]

Well if you want to give up I understand. Sometimes trying to fix computer problems is a huge headache. But if you don't mind hanging in there a bit longer I would really appreciate you helping me troubleshoot this problem. I did some searching and this seems to be a common problem so your assistance in solving the issue would be helpful to a lot of people.

 

I need some more information for more solutions.

If you could please click Start > Control Panel > Administrative Tools > Event Viewer

* Now click on 'Applications' in the Left Box > View > Filter > uncheck everything except for 'Warning', and 'Error > click 'Apply' then 'OK'.

* Now click on 'Action (at the top) > Export List > Save As 'Applications'.

* Now click on 'System' in the Left Box and follow the instructions above and name the file 'System'.

 

Once the files are saved please upload the files in your next post. Look at the bottom of your screen when replying...there is an upload option. Depending on the size of the files you may need to upload each file in a separate reply.

 

Now, here is what I have come up with so far on the topic...but I'm not sure if it will help you although I hope it will.

 

For Windows XP ONLY

 

NOTE: If you receive an error that reads something similar to ?Not all data was successfully

written to the registry. Some keys are open by the system or other processes" use Method 2.

 

Method 1:

1. Save REG File Association Fix to Desktop. Download Here

2. Extract the file to your desktop.

3. Go to Start > Run > type ?Regedit?

4. In the Registry Editor, go to File > Import, browse the regfile on the desktop that you just extracted, highlight, and hit 'Open'.

5. Reboot

6. Now double-click the CCleaner registry back-up, or right-click and select merge.

 

 

Method 2: Import the Regfile in SafeMode

? Turn on, or Reboot the computer.

? Start tapping the F8 key repeatedly.

? When the boot option screen appears select ?Safe Mode?.

? Press Enter. The computer then begins to start in Safe mode.

? Merge the regfile by double-clicking the file, or right-click and select merge.

? Reboot normally.

 

 

If either of these methods work for you please let us know. Good Luck!

[diabrams]

Well if you want to give up I understand. Sometimes trying to fix computer problems is a huge headache. But if you don't mind hanging in there a bit longer I would really appreciate you helping me troubleshoot this problem. I did some searching and this seems to be a common problem so your assistance in solving the issue would be helpful to a lot of people.

 

I need some more information for more solutions.

If you could please click Start > Control Panel > Administrative Tools > Event Viewer

* Now click on 'Applications' in the Left Box > View > Filter > uncheck everything except for 'Warning', and 'Error > click 'Apply' then 'OK'.

* Now click on 'Action (at the top) > Export List > Save As 'Applications'.

* Now click on 'System' in the Left Box and follow the instructions above and name the file 'System'.

 

Once the files are saved please upload the files in your next post. Look at the bottom of your screen when replying...there is an upload option. Depending on the size of the files you may need to upload each file in a separate reply.

 

Now, here is what I have come up with so far on the topic...but I'm not sure if it will help you although I hope it will.

 

For Windows XP ONLY

 

NOTE: If you receive an error that reads something similar to ?Not all data was successfully

written to the registry. Some keys are open by the system or other processes" use Method 2.

 

Method 1:

1. Save REG File Association Fix to Desktop. Download Here

2. Extract the file to your desktop.

3. Go to Start > Run > type ?Regedit?

4. In the Registry Editor, go to File > Import, browse the regfile on the desktop that you just extracted, highlight, and hit 'Open'.

5. Reboot

6. Now double-click the CCleaner registry back-up, or right-click and select merge.

 

 

Method 2: Import the Regfile in SafeMode

? Turn on, or Reboot the computer.

? Start tapping the F8 key repeatedly.

? When the boot option screen appears select ?Safe Mode?.

? Press Enter. The computer then begins to start in Safe mode.

? Merge the regfile by double-clicking the file, or right-click and select merge.

? Reboot normally.

 

 

If either of these methods work for you please let us know. Good Luck!

Per your request, here are the files I created.

[krit86lr]

Thank you, now please edit your post and remove your attached files.

[diabrams]

Thank you, now please edit your post and remove your attached files.

I tried Method 1. I found the file on Doug's site and it seems to have taken fine when I imported it.

 

I then rebooted and tried the restore; it still didn't work.

[krit86lr]

Wow, you're quick.

 

Okay, maybe a bit off topic this will do you lots of good. UserHive Cleanup Service

 

I need to finish sorting the Applications file then I'll post back for a little more info regarding some items. Are trying the 2 methods previously posted?

[diabrams]

Wow, you're quick.

 

Okay, maybe a bit off topic this will do you lots of good. UserHive Cleanup Service

 

I need to finish sorting the Applications file then I'll post back for a little more info regarding some items. Are trying the 2 methods previously posted?

Thanks for the help. As I said, I tried the first method and it still didn't let me load the restore of the CCleaner reg file.

 

I am in California and will be off the air for a while, but will get back later just in case you have any suggestions.