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Piriform Community Forums > Piriform Software > Recuva Discussion
elpepe
Hi everybody,
I just installed Recuva in my PC. When a try to run the software a window of Recuva opens and in a second it closes again!. I cannot see if there's some message error or something that infoms me about the problem. I have PC with an AMD Athlon 64 3200+, 2.01 GHz, 1GB of RAM, with a Microsoft Windows XP Pro SP3 (32 bits).
Can anybody help me?
PS: I already reinstalled the app two times without success
kroozer
elpepe: The first thing I would do is download the software again. Your copy may be corrupted.
http://www.filehippo.com/search?q=recuva
elpepe
QUOTE (kroozer @ Nov 7 2009, 12:21 AM) *
elpepe: The first thing I would do is download the software again. Your copy may be corrupted.
http://www.filehippo.com/search?q=recuva

I forgot to mention that the reinstalling process I did them with new downloaded versions but ... no success. I tried again now and it didn't work.
kroozer
It being a Friday nite in the States (Sat. am in UK) forum traffic is a bit sparse. Just hang out for awhile and some expertize should come to the rescue.
hazelnut
Which browser are you using? Try a different one if you have more than one browser installed.

Don't use a download manager.

Are you choosing to save the download to your desktop and then installing it from there?



elpepe
QUOTE (hazelnut @ Nov 7 2009, 03:28 AM) *
Which browser are you using? Try a different one if you have more than one browser installed.

Don't use a download manager.

Are you choosing to save the download to your desktop and then installing it from there?


I tried to be very careful in every step. I am sure I did exactly what it was necessary but there's another problem. I consider myself an expert user but bow I am astonished ....this is not the first time I've got troubles with a new app but it is the first of this kind....
hazelnut


Okay lets take it slowly here, what browser did you use to download it, and did you save the download to your desktop?
elpepe
QUOTE (hazelnut @ Nov 7 2009, 10:47 AM) *
Okay lets take it slowly here, what browser did you use to download it, and did you save the download to your desktop?

I use Chrome and downloaded rcsetup132.exe to my Desktop as always.
hazelnut
Then you double-clicked to install it? It installed and then wouldn't run?

I take it that it's the full version not the portable one?

elpepe
QUOTE (hazelnut @ Nov 7 2009, 11:33 AM) *
Then you double-clicked to install it? It installed and then wouldn't run?

I take it that it's the full version not the portable one?

The app was installed. It opens but in a second or less, it closes again...
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