ok guys.i'm a big fan of avira home free.
i think is a great antivirus..
but this sia annoying.there hasn't beeen an update in 3 days,they say is the server,,,
while we get unprotected.you can go and take a look in avira's forum,,a lot of complaints,,even complaints for uninstalling the program.
so,i'm thinking about AVAST...what do you thing guys..
Full Version: 3 days and counting,avira in big server trouble.
Have patience - it almost over. Things will be fine soon. 
From Avira TechBlog:
Source: http://techblog.avira.com/en/
From Avira TechBlog:Another huge Update leading to delays
September 30, 2009, 7:51 am We are currently delivering another huge update to our clients. This leads to the situation that users of the free Avira AntiVir Personal have some issues getting their updates fast.
The situation should get better today or tomorrow. We hope that we have our improved, faster system up and running for the next big update so that this situation won’t come up again!
Please be patient – the update will be over soon! By the way, as usual, users of Avira AntiVir Premium, Avira Premium Security Suite and the Professional products are not affected – they have dedicated download servers and reserved bandwidth available.
Dirk Knop
Technical Editor
Source: http://techblog.avira.com/en/
Why don't you download a premium suite trial from Avira?
Alternatives - free license keys:
1. Spyware Doctor with Antivirus - 3 months free: http://www.pctools.com/spyware-doctor-antivirus/netcomm/
2. Norton Internet Security 2010 - 3 months free: http://www.symantecstore.com/dr/sat1/ec_ma...CACHE_ID=321832
3. McAfee SiteAdvisor Plus - 6 month free: http://us.mcafee.com/root/landingpages/aff...s&cid=52154
----------
Norton Removal Tool 2010: http://www.symantec.com/norton/support/kb/...0090910004050EN
----------
Alternatives - free license keys:
1. Spyware Doctor with Antivirus - 3 months free: http://www.pctools.com/spyware-doctor-antivirus/netcomm/
2. Norton Internet Security 2010 - 3 months free: http://www.symantecstore.com/dr/sat1/ec_ma...CACHE_ID=321832
3. McAfee SiteAdvisor Plus - 6 month free: http://us.mcafee.com/root/landingpages/aff...s&cid=52154
----------
Norton Removal Tool 2010: http://www.symantec.com/norton/support/kb/...0090910004050EN
----------
WHY?...
'caus that seens to be the trick,,,or the push...better say.
'caus that seens to be the trick,,,or the push...better say.
No, Avira's folks are not playing tricks on you. The freeware is given to us under the condition that we understand that the paying customers have first priority. Once or twice a year this happens. It always occurs when Avira is rolling out major updates to the premium subscribers. It's not a sales tactic. And the phenomenon is actually widely accepted. After all - it is freeware.
so..is normal for avira this situation.?
i wonder if avast do the same with the free version.
but 3 days...and who knows how many more..
i wonder if avast do the same with the free version.
but 3 days...and who knows how many more..
No, you can't say that an issue that only occurs once a year is normal for Avira. Be reasonable.
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
QUOTE (ePost @ Oct 2 2009, 09:16 AM) 
No, you can't say that an issue that only occurs once a year is normal for Avira. Be reasonable.
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
totally agree with you
Manual update is another option for free users.
When I used Avira I usually managed to get the update through by just keep clicking the "Start update" link in Avira's GUI. I had Avira open - waiting in the Taskbar. Up and down, up and down, trying and trying. Always came through after a while. As I said: it only once a year or so.
Try again. Europe and the US is sleeping. Less run on the servers now. Click "Start update" - give it a go...
Try again. Europe and the US is sleeping. Less run on the servers now. Click "Start update" - give it a go...
well not only me,,we're still trying since 4 day ago now..
btw manual updates not always work.
2 weeks ago there was another servedr issue...
btw manual updates not always work.
2 weeks ago there was another servedr issue...
Then just keep clicking the "Start update" link inside Avira's GUI - the link is sitting on Avira's front page. Do it every 10 minutes. It will update eventually. And take it easy...
eventually?...yeah...eventually..
i'll let you know if t...not when they fix this...maybe in the next 10 minutes lol!!!
i'll let you know if t...not when they fix this...maybe in the next 10 minutes lol!!!
I got Today's update just fine via auto update.
With a free service i think we should all be more forgiving of down time (Not that I've noticed it).
With a free service i think we should all be more forgiving of down time (Not that I've noticed it).
I use Avira free.
I wouldn't say it is just once a year this happens.
On the 3rd, 17th and the 29th of this month, bigger than usual updates have resulted in paralyzing the servers for avira free users.
Of course they would prefer if people paid for the avira program. If everyone did that would there still be slowdowns I wonder?
As epost says choosing your update time can be crucial. I update manually ( I don't have auto updates on) first thing in the morning when I go online, but when there is a big update sometimes even this doesn't work and I just leave it in the taskbar and hope.
Weekends they don't do any updates, so you can be without up to date protection for 2 days a week.
However I like avira, it has served me well detection wise, and I shall be sticking with it on this computer for now.
I wouldn't say it is just once a year this happens.
On the 3rd, 17th and the 29th of this month, bigger than usual updates have resulted in paralyzing the servers for avira free users.
Of course they would prefer if people paid for the avira program. If everyone did that would there still be slowdowns I wonder?
As epost says choosing your update time can be crucial. I update manually ( I don't have auto updates on) first thing in the morning when I go online, but when there is a big update sometimes even this doesn't work and I just leave it in the taskbar and hope.
Weekends they don't do any updates, so you can be without up to date protection for 2 days a week.
However I like avira, it has served me well detection wise, and I shall be sticking with it on this computer for now.
Avast, ye mateys.
QUOTE (ePost @ Oct 2 2009, 02:16 AM)
No, you can't say that an issue that only occurs once a year is normal for Avira. Be reasonable.
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
You could also update it yourself. You do not have to sit and wait for Avira to do it for you. Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
Brilliant - thank you. 2 minutes 10 seconds instead of 3 days and counting!!!
I hope it will work out soon for all of you. Avira really is worth waiting for. It's an excellent program and we get it for free...
yeah i hope too.
and like hazelnut said....well said..
2009 hasn't finished yet....btw..no updateyet..i'll be waiting...
and like hazelnut said....well said..
2009 hasn't finished yet....btw..no updateyet..i'll be waiting...
QUOTE (aqua @ Oct 1 2009, 08:13 PM)
i wonder if avast do the same with the free version.
Not that I know of. I've never had an update issue with Avast, although if a server is busy it just switches to another available one rather fast. However on most days it beats me to checking for an update since it checks every four hours.
Good morning (8.15 am here) -
Mine aso went about 3 days but I decided to do a manual update -
The download included many large files so it took quite a while to load - As said above there are a few times a year this occurs so either be patient or do it manually - With millions of free users it should be regarded as a large advantage to users that we get such good service - As epost said -
Many other companies with that many free users would not be able to handle constant, delivered, updates - We do usually them manually -
Mine aso went about 3 days but I decided to do a manual update -
The download included many large files so it took quite a while to load - As said above there are a few times a year this occurs so either be patient or do it manually - With millions of free users it should be regarded as a large advantage to users that we get such good service - As epost said -
Many other companies with that many free users would not be able to handle constant, delivered, updates - We do usually them manually -
QUOTE (ePost @ Oct 1 2009, 09:16 PM)
.....Here's how: http://www.avira.com/en/support/kbdetails.php?id=95
Thanks. Got it. 3.5 minutes.
Well done, noknojon and login123!
Part of the update issue I suppose is people constantly trying to manually invoke the updates. If they'd instead let the antivirus auto-update itself once or however many times per day it performs an auto-update that would reduce requests to the server. Just a thought.
A fine point there. Avira's got a plan for things. No doubt.
Manual updates 28.6 MB that are no problem to download.
Auto updates 7.2 MB on this large release that are impossible to download.
Sounds like they should put the manual server on the job.
No problem here from a long time Avira free AV fan.
Auto updates 7.2 MB on this large release that are impossible to download.
Sounds like they should put the manual server on the job.
No problem here from a long time Avira free AV fan.
In Avira's forums they write, that the servers are on German time. So updating late in the evening or in the middle of the night (still German time) should help the update. Time zones: http://www.timeanddate.com/worldclock/
QUOTE (Andavari @ Oct 3 2009, 12:51 PM)
Part of the update issue I suppose is people constantly trying to manually invoke the updates. If they'd instead let the antivirus auto-update itself once or however many times per day it performs an auto-update that would reduce requests to the server. Just a thought.
Yep. 02 October 09 downloaded the update manually. Later same day, went about updating a couple of other computers which were set to auto-update, and behold, they were already up to date.
Yes, it seems to be over now...
yeah seens to be over ...for now.
well again avira is not updating...maybe server problem..
and
manual update...ANOTHER 29 mb file?
...
and
manual update...ANOTHER 29 mb file?
...
... I just pressed update in my antivir and it updated just fine.
maybe they have different servers for australia lol
maybe they have different servers for australia lol
yeak i gotta move to australia...
btw...manual update from their site...
look
btw...manual update from their site...
look
Looks like your not the only one:
http://forum.avira.com/wbb/index.php?page=...amp;boardID=135
My current VDF is V7.01.06.114, 15/10/2009 (US date would be 10/15/2009)
http://forum.avira.com/wbb/index.php?page=...amp;boardID=135
My current VDF is V7.01.06.114, 15/10/2009 (US date would be 10/15/2009)
of course not....plus manual update is corrupted....
Early in the morning I usually can overcome any server overload. It's 6am here and I cannot update.
I've aborted the update. Lots of unhappy people at your link Firery.
Yes I know it is free and hugely popular, but folk are starting to switch to another av because of this constant issue.
I've aborted the update. Lots of unhappy people at your link Firery.
Yes I know it is free and hugely popular, but folk are starting to switch to another av because of this constant issue.
Manual update worked for me just a few minutes ago.
Tried again... still no joy.
Will try again later
Reports on the avira forum show it is a 5mb update this time that is causing the issue.
Also it seems Avira is using IVP6 addresses for the update which most xp users don't have.
See a post about that here
http://forum.avira.com/wbb/index.php?page=...;threadID=99854
QUOTE (aqua @ Oct 15 2009, 10:58 PM)
yeak i gotta move to australia...
btw...manual update from their site...
look
btw...manual update from their site...
look
If you use a download manager and pause the download, the file can become corrupted since it's updated often.
It has been reported that problems installing happen without a download manager.
You can check here for the latest VDF Update Version with a link for download and QA Realtime Status.
Look in the lower right hand corner of the page.
you know....soemthing...hazelnuti read in their forum about IVP6 addresses but they refuse to admit it..
now you rad is a 5mb update...when i wento download the VDF...it was 29MB.... so they don't even post the date for it..they posted as a whole package.
they fixed the zip file this early morning...Jamin4you i can read many times their definitions,,but in download page the thing is different.
now you rad is a 5mb update...when i wento download the VDF...it was 29MB.... so they don't even post the date for it..they posted as a whole package.
they fixed the zip file this early morning...Jamin4you i can read many times their definitions,,but in download page the thing is different.
just updated to 7.01.06.116 using normal update.
A few errors in the log but ended up dl'ing fine
update log:
A few errors in the log but ended up dl'ing fine
update log:
CODE
[UPD] [INFO] Checking whether newer files are available.
[UPD] [INFO] Select update server 'http://[2a01:138:a001:201::24]/update'.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
</cut>
[UPD] [INFO] Re-initialization of Avira AntiVir Guard was successful.
[UPD] [INFO] Select update server 'http://[2a01:138:a001:201::24]/update'.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://[2a01:138:a001:201::24]/update/idx/master.idx' to 'C:\ProgramData\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
</cut>
[UPD] [INFO] Re-initialization of Avira AntiVir Guard was successful.
you lucky i'm still at 7.01.06.114 ...i'll wait maybe later.
Just to throw my two penneth in with no positive information at all.
I've tried Avira I think on three separate occasions over the last three years, just out of curiosity (Avast was working fine), and on each occasion I wasn't able to update the virus definitions at all. And that was over a 3 to 4 day time span each time.
It might be more serious at the moment, but from my own experience, it certainly isn't something new with Avira. They could learn something from the flawless updating of Avast here I think.
I've tried Avira I think on three separate occasions over the last three years, just out of curiosity (Avast was working fine), and on each occasion I wasn't able to update the virus definitions at all. And that was over a 3 to 4 day time span each time.
It might be more serious at the moment, but from my own experience, it certainly isn't something new with Avira. They could learn something from the flawless updating of Avast here I think.
looks like a poor business strategy.
Interesting info here and possible workaround
http://www.raymond.cc/blog/archives/2009/1...imeout-problem/
http://www.raymond.cc/blog/archives/2009/1...imeout-problem/
Are they still having problems with Avira? 
avira is pushing free customers to avast...best ad for avast=thanks to avira.
That's so sad. Avira was doing so well.
QUOTE (aqua @ Nov 6 2009, 04:21 PM)
avira is pushing free customers to avast...best ad for avast=thanks to avira.
That and possibly they could claim they have the best free av detection with 2 week old definitions.
Ok, not so funny to make fun of the old defs people are forced to keep using since they can't update.
Hint: Avast
read about a post at wildes about avira finally recognize the problem with something like IPV6.
so they'll be fixing the problem..http://forum.avira.com/wbb/index.php?page=Thread&threadID=101223
so they'll be fixing the problem..http://forum.avira.com/wbb/index.php?page=Thread&threadID=101223
QUOTE (aqua @ Nov 7 2009, 08:38 PM)
Good read; thanks. Let's hope it fixes the problem while they still have some users left.
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