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Piriform Community Forums > Piriform Software > Defraggler Discussion
Gasman
Hi,

Heard good things about this program and thought I would try it.

Downloaded to my laptop (XPH SP2 1GB memory,97GB disk space free).

The program starts and when it gets to 100% analyze, it falls over with the 'I have encountered an error message.

Whilst I have sent the details to MS, I cannot copy and paste them here for assistance.

Does anyone have any ideas as to how I might accomplish this so I can submit the fault and be able to use the program.?

TIA

Edit.
Best I can do from event viewer is
Faulting application defraggler.exe, version 1.2.0.78, faulting module defraggler.exe, version 1.2.0.78, fault address 0x00052f04.
Gasman
From another thread, I found the debug method.

Debug file attached.

QUOTE (Gasman @ Jul 3 2008, 10:05 PM) *
Hi,

Heard good things about this program and thought I would try it.

Downloaded to my laptop (XPH SP2 1GB memory,97GB disk space free).

The program starts and when it gets to 100% analyze, it falls over with the 'I have encountered an error message.

Whilst I have sent the details to MS, I cannot copy and paste them here for assistance.

Does anyone have any ideas as to how I might accomplish this so I can submit the fault and be able to use the program.?

TIA

Edit.
Best I can do from event viewer is
Faulting application defraggler.exe, version 1.2.0.78, faulting module defraggler.exe, version 1.2.0.78, fault address 0x00052f04.

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