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Piriform Community Forums > Piriform Software > Recuva Discussion > Recuva Bug Reporting
ooeagleoo
Just downloaded your program today, to test it, and because its nice to have a recovery program installed, if i should need a program to recover something later. (since if i delete something and install a program to recover the files, the recovery program may overwrite the deleted file, so it cant be recovered)

And i like the program, and i think its simple, and easy to use. smile.gif


But when i do a deepscan i get an error, and have to close down the program..



i have a DrWatson log if you can use it.. (its in danish)


Microsoft ® DrWtsn32
Copyright © 1985-2001 Microsoft Corp. Alle rettigheder forbeholdes.



Der skete en programundtagelse:
Program: C:\Program Files\Recuva\Recuva.exe (pid=3596)
Tidspunkt: 19-05-2008 kl. 04:01:51.781
Undtagelsesnummer: c0000005 (adgangsovertrædelse)

*----> Systeminformation <----*
Computernavn: YOUR-4DACD0EA75
Brugernavn: HP_Administrator
Terminalsessions-id: 0
Antal processorer: 2
Processortype: x86 Family 15 Model 6 Stepping 4
Windows version: 5.1
Nuværende build: 2600
Service Pack: 3
Nuværende type: Multiprocessor Free
Registreret organisation:
Registreret ejer:

*----> Jobliste <----*
0 System Process
4 System
684 smss.exe
732 csrss.exe
756 winlogon.exe
800 services.exe
812 lsass.exe
968 svchost.exe
1036 svchost.exe
1132 svchost.exe
1256 svchost.exe
1296 svchost.exe
1440 spoolsv.exe
1664 sched.exe
1680 avguard.exe
1696 Error 0xD0000022
1920 iaantmon.exe
1980 LSSrvc.exe
216 NMSAccessU.exe
240 nvsvc32.exe
268 HPZIPM12.EXE
468 svchost.exe
544 svchost.exe
636 mcrdsvc.exe
1092 ELService.exe
2164 alg.exe
2932 Explorer.EXE
3084 ehtray.exe
3104 RTHDCPL.EXE
3172 iaanotif.exe
3300 RunDLL32.exe
3332 avgnt.exe
3348 Error 0xD0000022
3388 cmf.exe
3408 SUPERAntiSpyware.exe
3432 ctfmon.exe
3564 SetPoint.exe
3776 KHALMNPR.EXE
3596 Recuva.exe
904 drwtsn32.exe

*----> Modulliste <----*
(00000000003b0000 - 00000000003b9000: C:\WINDOWS\system32\Normaliz.dll
(0000000000400000 - 000000000050c000: C:\Program Files\Recuva\Recuva.exe
(0000000000c20000 - 0000000000c33000: C:\WINDOWS\system32\cmfdll32.dll
(0000000000e60000 - 0000000000e65000: C:\Program Files\Recuva\lang-1030.dll
(0000000010000000 - 0000000010022000: C:\WINDOWS\system32\guard32.dll
(0000000010100000 - 000000001010f000: C:\Program Files\Logitech\SetPoint\lgscroll.dll
(0000000010d00000 - 0000000010d0f000: C:\Program Files\Logitech\SetPoint\GameHook.dll
(0000000042990000 - 00000000429d5000: C:\WINDOWS\system32\iertutil.dll
(0000000042c10000 - 0000000042ce0000: C:\WINDOWS\system32\WININET.dll
(000000004ffe0000 - 000000004ffe8000: C:\WINDOWS\system32\fltLib.dll
(0000000059a60000 - 0000000059b01000: C:\WINDOWS\system32\Dbghelp.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\NETAPI32.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll
(0000000074720000 - 000000007476c000: C:\WINDOWS\system32\MSCTF.dll
(00000000755c0000 - 00000000755ee000: C:\WINDOWS\system32\msctfime.ime
(0000000076360000 - 0000000076370000: C:\WINDOWS\system32\winsta.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\MSIMG32.dll
(0000000076390000 - 00000000763ad000: C:\WINDOWS\system32\IMM32.DLL
(0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077690000 - 00000000776b1000: C:\WINDOWS\system32\NTMARTA.DLL
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\apphelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
(000000007c420000 - 000000007c4a7000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9af000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll

*----> Statusvisning for tråd-id 0xbbc <----*

eax=ffffffff ebx=00000000 ecx=003d0901 edx=7c90e4f4 esi=980114d8 edi=00000000
eip=7c90e4f4 esp=0013e4fc ebp=0013e540 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
funktion: ntdll!KiFastSystemCallRet
*** ERROR: Module load completed but symbols could not be loaded for C:\WINDOWS\system32\cmfdll32.dll
7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)
7c90e4df 8b0424 mov eax,[esp]
7c90e4e2 8be5 mov esp,ebp
7c90e4e4 5d pop ebp
7c90e4e5 c3 ret
7c90e4e6 8da42400000000 lea esp,[esp]
7c90e4ed 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e4f0 8bd4 mov edx,esp
7c90e4f2 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e4f4 c3 ret
7c90e4f5 8da42400000000 lea esp,[esp]
7c90e4fc 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e500 8d542408 lea edx,[esp+0x8]
7c90e504 cd2e int 2e
7c90e506 c3 ret
7c90e507 90 nop
ntdll!RtlRaiseException:
7c90e508 55 push ebp
7c90e509 8bec mov ebp,esp

*----> Staksporing <----*
ooeagleoo
I did run it in Debug mode so i would get an error log, but i dont think i got any, unless its this one..
i also have a .dmp file.


[2008-05-19 04:41:35] [INFO ] Recuva v1.13.304
[2008-05-19 04:41:35] [INFO ] System Info: MS Windows XP SP3, Intel Pentium D CPU 3.40GHz, 2,0GB RAM, NVIDIA GeForce 7500 LE
[2008-05-19 04:41:36] [INFO ] No update available
[2008-05-19 04:41:39] [INFO ] Boot sector:
61KQTlRGUyAgICAAAggAAAAAAAAA+AAAPwD/AD8AAAAAAAAAgACAAAReQRwAAAAACgAAAAAAAAAD

pQgAAAAAAPYAAAABAAAAT2Zjbab7siQAAAAA+jPAjtC8AHz7uMAHjtjoFgC4AA2OwDPbxgYOABDo

UwBoAA1oagLLihYkALQIzRNzBbn//4rxZg+2xkBmD7bRgOI/9+KGzcDtBkFmD7fJZvfhZqMgAMO0

QbuqVYoWJADNE3IPgftVqnUJ9sEBdAT+BhQAw2ZgHgZmoRAAZgMGHABmOwYgAA+COgAeZmoAZlAG

U2ZoEAABAIA+FAAAD4UMAOiz/4A+FAAAD4RhALRCihYkABYfi/TNE2ZYWwdmWGZYH+stZjPSZg+3

DhgAZvfx/sKKymaL0GbB6hD3NhoAhtaKFiQAiujA5AYKzLgBAs0TD4IZAIzABSAAjsBm/wYQAP8O

DgAPhW//Bx9mYcOg+AHoCQCg+wHoAwD76/60AYvwrDwAdAm0DrsHAM0Q6/LDDQpBIGRpc2sgcmVh

ZCBlcnJvciBvY2N1cnJlZAANCk5UTERSIGlzIG1pc3NpbmcADQpOVExEUiBpcyBjb21wcmVzc2Vk

AA0KUHJlc3MgQ3RybCtBbHQrRGVsIHRvIHJlc3RhcnQNCgAAAAAAAAAAAAAAAAAAg6CzyQAAVao=

[2008-05-19 04:41:39] [INFO ] Reading MFT
[2008-05-19 04:41:39] [INFO ] Reading files
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