I don't know what to do anymore........I followed the directions posted on here and this is what I found. These are the logs and it did find some virus and spyware cookies and stuff and I did delete them all, so here are the logs and results of all the scans and analysis.

Any help will be appreciated.......
_________________________________________________
AntiVir PersonalEdition Classic
Report file date: Thursday, November 08, 2007 10:35

Scanning for 921287 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Username: SYSTEM
Computer name: SHQ-TNB7

Version information:
BUILD.DAT : 270 15603 Bytes 9/19/2007 13:32:00
AVSCAN.EXE : 7.0.6.1 290856 Bytes 8/23/2007 22:16:29
AVSCAN.DLL : 7.0.6.0 49192 Bytes 8/16/2007 21:23:51
LUKE.DLL : 7.0.5.3 147496 Bytes 8/15/2007 00:32:47
LUKERES.DLL : 7.0.6.1 10280 Bytes 8/21/2007 21:35:20
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 23:27:15
ANTIVIR1.VDF : 7.0.0.0 1640448 Bytes 9/13/2007 23:26:55
ANTIVIR2.VDF : 7.0.0.172 1092608 Bytes 11/5/2007 06:47:26
ANTIVIR3.VDF : 7.0.0.185 70656 Bytes 11/7/2007 06:47:26
AVEWIN32.DLL : 7.6.0.34 3125760 Bytes 11/8/2007 06:47:26
AVWINLL.DLL : 1.0.0.7 14376 Bytes 2/26/2007 19:36:26
AVPREF.DLL : 7.0.2.2 25640 Bytes 7/18/2007 16:39:17
AVREP.DLL : 7.0.0.1 155688 Bytes 4/16/2007 22:16:24
AVPACK32.DLL : 7.3.0.15 360488 Bytes 8/3/2007 17:46:00
AVREG.DLL : 7.0.1.6 30760 Bytes 7/18/2007 16:17:06
AVARKT.DLL : 1.0.0.20 278568 Bytes 8/28/2007 21:26:33
AVEVTLOG.DLL : 7.0.0.20 86056 Bytes 7/18/2007 16:10:18
NETNT.DLL : 7.0.0.0 7720 Bytes 3/8/2007 20:09:42
RCIMAGE.DLL : 7.0.1.30 2342952 Bytes 8/7/2007 21:38:13
RCTEXT.DLL : 7.0.62.0 86056 Bytes 8/21/2007 21:50:37
SQLITE3.DLL : 3.3.17.1 339968 Bytes 7/23/2007 18:37:21

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: off
Scan boot sector.................: on
Boot sectors.....................: C:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Thursday, November 08, 2007 10:35

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'wuauclt.exe' - '1' Module(s) have been scanned
Scan process 'Dot1XCfg.exe' - '1' Module(s) have been scanned
Scan process 'SUPERAntiSpyware.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'DSAgnt.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'avgas.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'opware12.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'DVDLauncher.exe' - '1' Module(s) have been scanned
Scan process 'stsystra.exe' - '1' Module(s) have been scanned
Scan process 'ApntEx.exe' - '1' Module(s) have been scanned
Scan process 'hidfind.exe' - '1' Module(s) have been scanned
Scan process 'quickset.exe' - '1' Module(s) have been scanned
Scan process 'iFrmewrk.exe' - '1' Module(s) have been scanned
Scan process 'ZCfgSvc.exe' - '1' Module(s) have been scanned
Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
Scan process 'Apoint.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'PLUGIN~1.EXE' - '1' Module(s) have been scanned
Scan process 'PluginMicroEngine.exe' - '1' Module(s) have been scanned
Scan process 'FlexCheck.exe' - '1' Module(s) have been scanned
Scan process 'Discovery.exe' - '1' Module(s) have been scanned
Scan process 'BuiltinMicroEngine.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'ISCSrv.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'RegSrvc.exe' - '1' Module(s) have been scanned
Scan process 'NicConfigSvc.exe' - '1' Module(s) have been scanned
Scan process 'issCSF.exe' - '1' Module(s) have been scanned
Scan process 'sqlservr.exe' - '1' Module(s) have been scanned
Scan process 'issDaemon.exe' - '1' Module(s) have been scanned
Scan process 'guard.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'WLKEEPER.exe' - '1' Module(s) have been scanned
Scan process 'S24EvMon.exe' - '1' Module(s) have been scanned
Scan process 'EvtEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
55 processes with 55 modules were scanned

Start scanning boot sectors:
Boot sector 'C:\'
[NOTE] No virus was found!

Starting to scan the registry.
The registry was scanned ( '18' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\WINDOWS\system32\kddxv.exe
[WARNING] The file could not be opened!


End of the scan: Thursday, November 08, 2007 11:20
Used time: 44:52 min

The scan has been done completely.

6286 Scanning directories
350185 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
3 Files cannot be scanned
350185 Files not concerned
3743 Archives were scanned
3 Warnings
14 Notes
__________________________

BitDefender Online Scanner - Real Time Virus ReportBitDefender Online
Scanner - Real Time Virus Report
Generated at: Thu, Nov 08, 2007 - 12:38:54




Scan Info
Scanned Files315087
Infected Files7


Virus Detected
Trojan.PurityScan.DL3
Macro.VBA2
Generic.Adw.SaveNow.F5B7A1E52
_________________________________

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/08/2007 at 01:15 PM

Application Version : 3.9.1008

Core Rules Database Version : 3340
Trace Rules Database Version: 1341

Scan type : Complete Scan
Total Scan Time : 00:32:35

Memory items scanned : 503
Memory threats detected : 0
Registry items scanned : 6178
Registry threats detected : 0
File items scanned : 33048
File threats detected : 4

Adware.Tracking Cookie
C:\Documents and Settings\humberto.salazar\Cookies\humberto.salazar@sales.liveperson[2].txt
C:\Documents and Settings\humberto.salazar\Cookies\humberto.salazar@sales.liveperson[3].txt
C:\Documents and Settings\humberto.salazar\Cookies\humberto.salazar@tacoda[2].txt

BearShare File Sharing Client
C:\PROGRAM FILES\BEARSHARE\BEARSHARE.EXE
________________________________

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 5:20:29 PM 10/19/2007

+ Scan result:



C:\WINDOWS\system32\Jennifer Aniston Sex-E.scr -> Dropper.Agent.aoj : Cleaned with backup (quarantined).
C:\Program Files\Shareaza\Downloads\(NEUA) quake 4 nocd 1 iSO Soul.zip/Setup.exe -> Dropper.Mudrop.du : Cleaned with backup (quarantined).


::Report end
____________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:14:39 PM, on 11/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\ISS\issDaemon\issdaemon.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\ISS\issSensors\scanner_1\issCSF.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\ISS\issSensors\scanner_1\controller\ISCSrv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ISS\issSensors\scanner_1\Builtin\BuiltinMicroEngine.exe
C:\Program Files\ISS\issSensors\scanner_1\Discovery\Discovery.exe
C:\Program Files\ISS\issSensors\scanner_1\FlexCheck\FlexCheck.exe
C:\Program Files\ISS\issSensors\scanner_1\Plugin\PluginMicroEngine.exe
C:\PROGRA~1\ISS\ISSSEN~1\SCANNE~1\modules\PLUGIN~1.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\WISPTIS.EXE
C:\Documents and Settings\humberto.salazar\My Documents\Apps\Cleaning Tools\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [FlashIcon] C:\Program Files\Generic\USB Card Reader Driver v2.3\FlashIcon.exe
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1159906927156
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1159906966890
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://attenex.webex.com/client/T23L/webex/ieatgpc.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Internet Scanner Controller (ISCSrv) - Internet Security Systems - C:\Program Files\ISS\issSensors\scanner_1\controller\ISCSrv.exe
O23 - Service: issDaemon - Internet Security Systems, Inc. - C:\Program Files\ISS\issDaemon\issdaemon.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8059 bytes

Can anyone help me with this? Does anyone see anything in these output files that would be the cause fo this problem?

Hi kxrider375, Welcome to the forum

You may want to print out these instructions or save them to a notepad file for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://download.bleepingcomputer.com/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the on-screen instructions and reboot the computer when prompted. Your system may take longer than usual to load but this is normal.

Once the desktop loads please post the text that will open (report.txt) into your next reply.

Next download Blacklight HERE and save it to your desktop.
Run the program, accept statement > click next then scan
When its finished scanning exit the program and post back the log if it detects hidden files, The log is called 'fsbl-<date/time>.log' which will save to the same location as the fsbl.exe file.

Please then post back the Fixwareout log, Blacklight log if it finds any hidden files and a new HijackThis log

Let us know if you have any problems

Cheers

Andy