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Piriform Community Forums > Piriform Software > CCleaner Discussion
kaminikij
you have helped me here many times before so I am turning to you again for help. After using CC today my computer is feeling strange. In my event logs this is what it says

Product: Windows Operating System
ID: 4118
Source: Ci
Version: 5.0
Component: Application Event Log
Symbolic Name: MSG_CI_CONTENTSCAN_FAILED
Message: A content scan could not be completed on %1.

Explanation
This event record indicates that the files in the listed directory might be missing from the index.


User Action
Manually start a full rescan.



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Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, see http://support.microsoft.com/default.aspx.


I dont understand what this means and how to restart the service. There are over 20 of the same entry. If you can help, thanks
kaminikij
hazelnut
This is the only one I could find at the moment.
http://support.microsoft.com/kb/273768

I also found references to avg and linux which probably don't apply perhaps
kaminikij
thanks. I found that also. thats why I 'm here. I dont have a clue.
hazelnut
Were you able to do a system restore to just before this happened? I know that will not give an answer but it may help with the sluggishness until you find out more.

If you go start, run, services.msc what does your indexing services show, enabled, disabled or auto?

Also have you enough disc space and memory?
kaminikij
It shows its enabled. I havedisabled and then reenabled and that doesnt help.
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