8 replies to this topic

[BIG J]

I have been using CCleaner for quite some time without any problems but now I have one. When I clicked on Run Cleaner using latest version 1.39.502 my windows update notepad under windows can not be read anymore. It looks like a bunch of battery meters connected together showing nothing in english. How do I get it back so I can read the info in it? Under software distribution folder info is still read in English but not so in window update notepad. Driving me nuts not being able to fix it. Hope somebody can help me as I even did a system restore back to April 1, 2007 with no luck. I am using windows XP Home edition service pack 2.
Jerry
PS I did a complete virus scan using McAfee Internet Securiity Suite 8 showing no problems anywhere.

[fireryone]

Sorry what do you mean? there is nothing called "windows update notepad". Do you mean a set of log files in a particular folder or notepad itself is not working?

[BIG J]

fireryone, on Apr 18 2007, 02:37 AM, said:

Sorry what do you mean? there is nothing called "windows update notepad". Do you mean a set of log files in a particular folder or notepad itself is not working?

To check what is going on with my windows automatic updates I go to my main C drive double click on it then double click on windows and scroll down below folders to the log file called WindowsUpdate and double click on that and I can see everything is working correctly on my automatic updates. This morning it looked ok in English when restarted computer but everything yesterday right after running cleaner on 1.39.502 still is in a different language or something. Never did this with previous versions of CCleaner. I think it has something to do when you have check mark under system and Windows Log Files in CCleaner. This definitely needs to be looked into

[BIG J]

BIG J, on Apr 18 2007, 10:32 AM, said:

To check what is going on with my windows automatic updates I go to my main C drive double click on it then double click on windows and scroll down below folders to the log file called WindowsUpdate and double click on that and I can see everything is working correctly on my automatic updates. This morning it looked ok in English when restarted computer but everything yesterday right after running cleaner on 1.39.502 still is in a different language or something. Never did this with previous versions of CCleaner. I think it has something to do when you have check mark under system and Windows Log Files in CCleaner. This definitely needs to be looked into

I have confirmed this is the problem with CCleaner 1.39.502. When I took check mark off of windows log files under system and ran run cleaner everything was ok and in English in the WindowsUpdate log file. but when put check mark on windows log files and ran CCleaner again now it is in a different language and unreadable. Will not use windows log files with check mark besides it until this is corrected.
PS I am going back to previous 1.38 version until this is corrected.

[JDPower]

BIG J, on Apr 18 2007, 03:59 PM, said:

Will not use windows log files with check mark besides it until this is corrected.

If you use that file regularly you should have it unchecked anyway. I've just checked it out and CCleaner should delete that file as part of the Windows logs cleaning (at least it does here). Not sure why its just getting mixed up and not deleted but like I said you probably don't want it deleting anyway do you so just untick that box.

[BIG J]

JDPower, on Apr 18 2007, 01:13 PM, said:

If you use that file regularly you should have it unchecked anyway. I've just checked it out and CCleaner should delete that file as part of the Windows logs cleaning (at least it does here). Not sure why its just getting mixed up and not deleted but like I said you probably don't want it deleting anyway do you so just untick that box.

Well all I know is previous versions have never touched my windows update log but this one does so will not use it. Have never seen windowsupdate log when cleaning but this new version does not show it either but does change the text language and you will not get it back to read in English. As I said many previous versions of CCleaner have never touched this log on both of my computers running windows XP Home edition service pack 2.

[Faust]

BIG J, on Apr 18 2007, 05:23 PM, said:

Well all I know is previous versions have never touched my windows update log but this one does so will not use it. Have never seen windowsupdate log when cleaning but this new version does not show it either but does change the text language and you will not get it back to read in English. As I said many previous versions of CCleaner have never touched this log on both of my computers running windows XP Home edition service pack 2.

CCleaner has always tried to delete this file but under normal situations it can't as the file is locked all the time the automatic update service is (don't know why it's not that important, Windows Update runs perfectly without it). If you want CCleaner to delete it you need to disable the automatic update service temporeraly.
Not sure why the new version of CCleaner would be scrambling it though.

[BIG J]

BIG J, on Apr 18 2007, 02:08 AM, said:

I have been using CCleaner for quite some time without any problems but now I have one. When I clicked on Run Cleaner using latest version 1.39.502 my windows update notepad under windows can not be read anymore. It looks like a bunch of battery meters connected together showing nothing in english. How do I get it back so I can read the info in it? Under software distribution folder info is still read in English but not so in window update notepad. Driving me nuts not being able to fix it. Hope somebody can help me as I even did a system restore back to April 1, 2007 with no luck. I am using windows XP Home edition service pack 2.
Jerry
PS I did a complete virus scan using McAfee Internet Securiity Suite 8 showing no problems anywhere.

Could someone tell me what to do to my one computer still displaying text not in English even tho I have font set to Lucida Console, font style set to regular and font size set to 10? Script is set to Western. I have done a system restore to a day before I used CCleaner 1.39.502. This version totally makes me mad because I can not read anything in this computers WindowsUpdate log file. Only shows little 0's now. I never want this file deleted or cleaned as I use this file to see when next automatic update detection time is scheduled and if there are any errors. Why did this version screw this up in this WindowsUpdate notepad and other notepads read in English correctly? I have gone back to 1.38 version but think it is to late on this computer. I sure hope there is a workaround this to see it in English again as I do not want to reformat my whole drive again. Again cannot understand why CCleaner 1.39.502 did this to this log file. This version was not thoroughly tested before it was released.

[BIG J]

BIG J, on Apr 21 2007, 03:26 PM, said:

Could someone tell me what to do to my one computer still displaying text not in English even tho I have font set to Lucida Console, font style set to regular and font size set to 10? Script is set to Western. I have done a system restore to a day before I used CCleaner 1.39.502. This version totally makes me mad because I can not read anything in this computers WindowsUpdate log file. Only shows little 0's now. I never want this file deleted or cleaned as I use this file to see when next automatic update detection time is scheduled and if there are any errors. Why did this version screw this up in this WindowsUpdate notepad and other notepads read in English correctly? I have gone back to 1.38 version but think it is to late on this computer. I sure hope there is a workaround this to see it in English again as I do not want to reformat my whole drive again. Again cannot understand why CCleaner 1.39.502 did this to this log file. This version was not thoroughly tested before it was released.

Well I figured it out myself. Version 1.39.502 changed the encoding from ANSI to UNICODE. So when I was looking at the unreadable windows update log file I clicked on file in notepad then save as and changed UNICODE back to ANSI. Will be using 1.38 version until this is hopefully corrected in next months release.
PS when I changed back to ANSI still could not read what was in log at that time but when I went to microsoft update site and checked for updates everything was printed in log file was readable in English so I deleted the UNICODE section that could not be read. What a pain but all is well again until the author corrects this problem.