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CCleaner closes when click "Run Cleaner"


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#1 OFFLINE   Bryan84

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Posted 18 April 2007 - 05:53 AM

When I click "Run Cleaner", the whole program closes itself.

Running on Running Vista Home Premium.

I am not the only one having this problem as I checked on other forums:
http://www.neowin.net/forum/index.php?show...15&start=15

Running CCleaner 1.39.502.

Any fix?

#2 OFFLINE   fireryone

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Posted 18 April 2007 - 06:45 AM

Welcome to the forum Bryan84

Not sure what the problem is, I know VISTA itself is still causing users of CCleaner varying troubles.

By the way that link you posted does not work, you'll have to redo the link.

You may have to wait for the next version (hope it gets fixed)
fireryone



There are 10 types of people in this world.
Those who understand binary, and those who don't.

#3 OFFLINE   Bryan84

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Posted 18 April 2007 - 06:57 AM

Hey,

I fixed the link.

So now I guess I need to revert back to the previous version.

#4 OFFLINE   JRd1st

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Posted 18 April 2007 - 02:53 PM

I'm running Vista home Premium.

If I run a cleanup using CCleaner 1.39 maximized, it causes a "CCleaner has stopped running" error. But if I use the "CCleaner.exe" /AUTO" shortcut on my desktop, it runs fine and causes no error.

Here's the event:

Faulting application CCleaner.exe, version 1.39.0.502, time stamp 0x461fbd15, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x00091978, process id 0x8bc, application start time 0x01c781c88626670b.

#5 OFFLINE   Bryan84

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Posted 18 April 2007 - 05:39 PM

View PostJRd1st, on Apr 18 2007, 10:53 PM, said:

I'm running Vista home Premium.

If I run a cleanup using CCleaner 1.39 maximized, it causes a "CCleaner has stopped running" error. But if I use the "CCleaner.exe" /AUTO" shortcut on my desktop, it runs fine and causes no error.

Here's the event:

Faulting application CCleaner.exe, version 1.39.0.502, time stamp 0x461fbd15, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x00091978, process id 0x8bc, application start time 0x01c781c88626670b.

What does /AUTO does?

#6 OFFLINE   JDPower

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Posted 18 April 2007 - 05:44 PM

View PostBryan84, on Apr 18 2007, 06:39 PM, said:

What does /AUTO does?
CCleaner Beginners Guide - have a look at the command line parameters section ;)

#7 OFFLINE   Bryan84

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Posted 18 April 2007 - 05:54 PM

Thank you :)

#8 OFFLINE   adchia

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Posted 18 April 2007 - 09:38 PM

This happened on my computer too....and I run windows 2000 Pro...

I resolved it by unchecking autocomplete form history under internet explorer....after that...it worked fine...

#9 OFFLINE   Brink

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Posted 19 April 2007 - 03:51 AM

Hi,

I know this probally isn't it, but did you check & see if you had the "Close program after cleaning" checked in the Advanced Options. I ran it in both 32/64 bit versions of Vista Home Premium & this was the only way I could reproduce it closing when I hit "Run Cleaner"

Shawn
Attached File  cleaner.jpg   123.47K   3 downloads
Vista 64 bit Home Premium
CCleaner Version 1.40.520
www.Vistax64.com

#10 OFFLINE   Bryan84

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Posted 19 April 2007 - 04:36 AM

By default, that option is NOT enable. I have since then downgraded back to the previous version.

#11 OFFLINE   PrairieSpirit

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Posted 19 April 2007 - 12:19 PM

I run windows XP SP2 MCE and just installed the newest CCleaner (1.39.502) and when I open it, much the same happens to me as others, I click run and it closes immediatly. I may have to revert back to a older version. I have never had this problem before. I do not get any error messages or anything like that, it merely closes and nothing more. I do not seem (or that I can find) to have any other conflict with it or with any other software.

Have a great day

Prairie

#12 OFFLINE   Bryan84

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Posted 19 April 2007 - 05:05 PM

Oh so not just for Vista it seems.

#13 OFFLINE   rory

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Posted 18 May 2007 - 11:39 PM

View PostBryan84, on Apr 19 2007, 05:05 PM, said:

Oh so not just for Vista it seems.
The past 2 versions have been causing me problems. "CC Cleaner has encountered a problem. Debug, etc"

Windows XP Home SP 2

I installed 1.38.485 and I am working again...

FYI.