11 replies to this topic

[Janz77]

Hi All,

I wanted to make a restore point and found out that my earlier ones were gone... weird!

Than I made a test point and ran CCleaner... My test point was gone too after that run!

Does anybody know how to avoid this? Or if there is a way to get my old restore piont back?

Thanks...

Greetings, Janz

[pwillener]

Welcome to the CCleaner Forum!

To the best of my knowledge, CCleaner does not remove Restore Points. (I have requested that option in the past, but it was not considered.)

Questions

• what version of CCleaner do you run?
  
• what system options do you have checked?
  
• did you run only the 'Cleaner', or also 'Issues'?

[Janz77]

Thank you for your reaction...

In answer to your questions:

* My version is: v.1.38.485
* I had not adjusted the options after installing. It was running on default. For the test point I ran it forst in default and than I unchecked "chckdsk file fragments", 'windows log files' in the windows section and 'windows' in the programs section. My restore point still disappeared...
* I ran both 'Issues' and the 'cleaner'. For the "Test-point" I just ran the cleaner.


Just out of curiosity... why did you want CCleaner to remove restore points? Aren't they there as backup in case something goes wrong?

Thanks again...

greetings, Janz

[hazelnut]

Hello Janz, CCleaner does not remove system restore points.

Have a read of this system restore troubleshooting guide, it is very good and quite often the answer can be found there.

http://bertk.mvps.org/html/srfail.html

[MikeW]

hazelnut, on Apr 16 2007, 11:17 AM, said:

Hello Janz, CCleaner does not remove system restore points.

Have a read of this system restore troubleshooting guide, it is very good and quite often the answer can be found there.

http://bertk.mvps.org/html/srfail.html

Hazel this article is about restore points not working.I cant find any reference to why a restore point is being removed.

I have in the past seen reference to Norton Ghost removing restore points. Perhaps other back-up program might as well, but it does seem odd to me that so many users of CCleaner have reported this problem.

[hazelnut]

Mike, I remember a poster here who had set a cleaner to wipe free space, forgetting that when the free space falls below 50mb sys restore removes the restore points.

http://forum.pirifor...?showtopic=6021

The article is a guide and can be helpful, later on in the above thread Norton was the culprit, which is also mentioned in the guide.

[MikeW]

hazelnut, on Apr 16 2007, 02:07 PM, said:

Mike, I remember a poster here who had set a cleaner to wipe free space, forgetting that when the free space falls below 50mb sys restore removes the restore points.

http://forum.pirifor...?showtopic=6021

The article is a guide and can be helpful, later on in the above thread Norton was the culprit, which is also mentioned in the guide.

Hi Hazel

Have a read here -

http://bertk.mvps.or...mantecdoc1.html

This is the page about NIS it is only for using restore points, not removing them. Eraser was the culprit for one user the others didn't report how they got on. Search as I may I cannot find an answer other that Eraser and Ghost. There was a problem with Kaspersky at one time because it cleaned the ADS which removed the Restore points reference. So perhaps there is another program cleaning in the ADS thast causing it

[Andavari]

MikeW, on Apr 16 2007, 09:18 AM, said:

There was a problem with Kaspersky at one time because it cleaned the ADS which removed the Restore points reference. So perhaps there is another program cleaning in the ADS thast causing it

There's many programs that can clean Alternate Data Stream ("ADS") most notibly freeware as in ADS Spy and the new Trend Micro HijackThis so perhaps if people are using those two programs and are not paying attention to the statement of not all ADS data should be removed "then perhaps" that could be another culprit.

Strange though how so many people are blaming or re-blaming the issue on CCleaner when it doesn't even touch the restore points as clearly noted by MrG here.

[Janz77]

hazelnut, on Apr 16 2007, 12:17 PM, said:

Hello Janz, CCleaner does not remove system restore points.

Have a read of this system restore troubleshooting guide, it is very good and quite often the answer can be found there.

http://bertk.mvps.org/html/srfail.html

Hi Hazel,

Thank you for your link... I didn't understand all of the first page but the forum on the same page helpt a bit.

I scanned for viruses and spyware... came up clean.

Someone suggested to turn restore of... reboot... than turn back on.... reboot and try again...

I did that... (Figured I didn't have much to loose) Than I created a restore point and ran CCleaner again just to see what would happen... my restore point was still there... I guess something went wrong with system restore itself. Although I still don't know what happened.

Sorry to have pointed the finger at the wrong suspect but it seemed logical at the time...

Everyone: Thanks for trying to Help!

[hazelnut]

Good news that you are up and running with your restore points again

[phkhgh]

Re: Restore points and alternate data streams (ADS)
Don't know exactly how or when erasing ADS ( or which ones) will erase Restore Points.
I do know that in Eraser 5.82 that in Preferences>Erasing>Files tab, there is a selectable option to erase Alternate Data Streams, but no option for which ones or to skip certain ones.

Andavari, do you know specifically which ADS, when erased, will eliminate Restore points in Win NT versions (XP home, for me)?

I also had some restore points disappear recently, but I had not run a cleaner on any files or folders that have anything to do w/ Restore points, AFAIK. Neither did I wipe free space on the disk.

Possibly I'm not aware of what ALL Eraser does when the "Erase Alternate Data Streams" is checked. Eraser Help file says this about the option:
If you select “Alternate Data Streams”, Eraser will also find and overwrite possible unnamed data streams associated with the file.

Note that the "ADS" option is under Eraser's "File" tab, and the help section says will overwrite ADS assoc. w/ the FILE. Maybe that's not entirely accurate?

Erasing which 'file' AND its assoc ADS would result in lost Restore Points?

[Andavari]

phkhgh, on Apr 17 2007, 01:21 PM, said:

Andavari, do you know specifically which ADS, when erased, will eliminate Restore points in Win NT versions (XP home, for me)?

A full list of programs I don't know, it's just what I've noticed in a handful of anti-malware applications I've used such as:

• ADS Spy
  
• Trend Micro HijackThis (includes the above mentioned ADS Spy as an integrated component)
  
• AVG Anti-Spyware (ADS scanning has to be enabled, it's not enabled by default)
  
• Lavasoft Ad-Aware

An anti-malware expert would of course know of more programs that can scan ADS.