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CCleaner crask windows


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#1 OFFLINE   monica

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Posted 14 March 2007 - 02:05 PM

I've no words....
In every place I wirte "CCleaner" that application will close!
I try to search CCleaner in Google? IE will close!
I try to unistall? Just click on "CCleaner" an every thing will close.
No virus, no spyware, no about anything.
Can you help me?

#2 OFFLINE   rridgely

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Posted 14 March 2007 - 02:16 PM

If you write "CCleaner" in google and press search, your browser will close?

#3 OFFLINE   monica

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Posted 14 March 2007 - 02:24 PM

View Postrridgely, on Mar 14 2007, 03:16 PM, said:

If you write "CCleaner" in google and press search, your browser will close?
No, it find all site and when I just click on one of this, IE will close.
It is just the world "CCleaner" that make windows crashing.
So if select the icon on the desktop, as soon as the path tag appear, windows close!

#4 OFFLINE   fireryone

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Posted 15 March 2007 - 12:42 PM

Even though you believe you are spyware/virus free you should still submit a "hijack this" log for analysis in the appropriate area of the forum anyway.
fireryone



There are 10 types of people in this world.
Those who understand binary, and those who don't.

#5 OFFLINE   Nut75

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Posted 15 March 2007 - 02:05 PM

I have the same problem. Every time I write the word "CCleaner", followed by Enter in Windows, the program will close.
If I right click the CCleaner folder, it close.
If I write www.CCleaner.com in IE, or other browsers, they close.
I'm writing from another PC, becouse i can't click on a link named or containing CCleaner.

#6 OFFLINE   Whiteshark

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Posted 15 March 2007 - 03:14 PM

View Postfireryone, on Mar 15 2007, 01:42 PM, said:

Even though you believe you are spyware/virus free you should still submit a "hijack this" log for analysis in the appropriate area of the forum anyway.

Uhm... just yesterday i helped a friend of mine having a similar problem.
HijackThis was impossible to open, neither renaming his exe.

Solved downloading and using A-squared Free

A-squared
Posted Image Guide in italiano per CCleaner - Recuva - Defraggler - Speccy

#7 OFFLINE   fireryone

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Posted 16 March 2007 - 02:17 AM

Scan your pc's with other Antiviruses and try ASquared aswell,

"Monica" & "Nut75" if you can run a HijackThis scan you should post the logs in this forum section.
fireryone



There are 10 types of people in this world.
Those who understand binary, and those who don't.

#8 OFFLINE   rridgely

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Posted 16 March 2007 - 04:06 AM

View PostWhiteshark, on Mar 15 2007, 11:14 AM, said:

Uhm... just yesterday i helped a friend of mine having a similar problem.
HijackThis was impossible to open, neither renaming his exe.

Solved downloading and using A-squared Free

A-squared

Your friend couldn't type CCleaner without his browser closing?
If so this is the strangest thing I've ever heard...

If your computer is infected follow the "spyware removal guide". A link is in my signature.

#9 OFFLINE   monica

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Posted 16 March 2007 - 08:22 AM

View Postrridgely, on Mar 16 2007, 05:06 AM, said:

Your friend couldn't type CCleaner without his browser closing?
If so this is the strangest thing I've ever heard...

If your computer is infected follow the "spyware removal guide". A link is in my signature.
About HiJackThis I've the some problem too! I try to start the program and explorer (ie desktop) will restart.
I'm thinking about a virus or a dialer even if neither Avast (local) or PandAntivirus (web) found anything.
A friend's of mine tell me that IE rel. 7 is corrupt. He suggest me to remove and reinstall IE because the problem is probably due to the interconnection among Internet Explorer and Explorer. Any suggestion?
Do you know a really good antidialer removal program?
In the meantime I' will try with Asquared antivirus and Firefox browser.

#10 OFFLINE   fireryone

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Posted 16 March 2007 - 09:21 AM

Not sure if its related but I found this Microsoft Article while checking up on an application error in EventViewer, Which you might want to do as well, (Right Click "My Computer" click "Manage" open "EventViewer" open "Application" and check what sort of errors there are.
fireryone



There are 10 types of people in this world.
Those who understand binary, and those who don't.

#11 OFFLINE   Whiteshark

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Posted 16 March 2007 - 09:55 AM

View Postrridgely, on Mar 16 2007, 05:06 AM, said:

Your friend couldn't type CCleaner without his browser closing?
If so this is the strangest thing I've ever heard...

If your computer is infected follow the "spyware removal guide". A link is in my signature.

No, sorry. :)
Not CCleaner, HijackThis.
Posted Image Guide in italiano per CCleaner - Recuva - Defraggler - Speccy

#12 OFFLINE   Nut75

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Posted 16 March 2007 - 11:48 AM

I downloaded A-Squared and A-Squared HiJackFree 2.1 and put them in my Pendrive.
Until next monday I can't try them, because now I'm at home, but the presumed infected PC is in my office, in another town.

I hope next monday I'll should post some useful news.

Thanks!
Bye

#13 OFFLINE   rridgely

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Posted 16 March 2007 - 03:16 PM

Ok, so you can't open hijackthis. Now that makes sense.
Asquared is ok, but I've seen it have problems with false detections. Please just follow the spyware removal guide. (superantispyware and AVG Antispyware for sure)

#14 OFFLINE   monica

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Posted 16 March 2007 - 06:18 PM

View Postrridgely, on Mar 16 2007, 04:16 PM, said:

Ok, so you can't open hijackthis. Now that makes sense.
Asquared is ok, but I've seen it have problems with false detections. Please just follow the spyware removal guide. (superantispyware and AVG Antispyware for sure)
Avg antispyware found nothing.....sigh!!

#15 OFFLINE   Nut75

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Posted 16 March 2007 - 06:36 PM

View Postmonica, on Mar 16 2007, 09:22 AM, said:

About HiJackThis I've the some problem too! I try to start the program and explorer (ie desktop) will restart.
I'm thinking about a virus or a dialer even if neither Avast (local) or PandAntivirus (web) found anything.
A friend's of mine tell me that IE rel. 7 is corrupt. He suggest me to remove and reinstall IE because the problem is probably due to the interconnection among Internet Explorer and Explorer. Any suggestion?
Do you know a really good antidialer removal program?
In the meantime I' will try with Asquared antivirus and Firefox browser.

Searching the web for this problem, I read about some people having the same crash using Firefox, but they didn't write what version of IE had in their system.

#16 OFFLINE   rridgely

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Posted 16 March 2007 - 06:40 PM

See if you can run the new beta version of hijackthis.(found on filehippo.com)
If so you can post a log for me to see. If that wont run, let me know and I'll show you how to make it run. :P

#17 OFFLINE   SmooveS10

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Posted 17 March 2007 - 09:16 AM

View Postmonica, on Mar 16 2007, 03:22 AM, said:

About HiJackThis I've the some problem too! I try to start the program and explorer (ie desktop) will restart.
I'm thinking about a virus or a dialer even if neither Avast (local) or PandAntivirus (web) found anything.
A friend's of mine tell me that IE rel. 7 is corrupt. He suggest me to remove and reinstall IE because the problem is probably due to the interconnection among Internet Explorer and Explorer. Any suggestion?
Do you know a really good antidialer removal program?
In the meantime I' will try with Asquared antivirus and Firefox browser.

Greetings,

A-Squared has a free Anti-dialer, too. I use it. Download it here: http://www.emsisoft....are/antidialer/

Bernard

#18 OFFLINE   SmooveS10

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Posted 17 March 2007 - 09:30 AM

View Postrridgely, on Mar 16 2007, 10:16 AM, said:

Ok, so you can't open hijackthis. Now that makes sense.
Asquared is ok, but I've seen it have problems with false detections. Please just follow the spyware removal guide. (superantispyware and AVG Antispyware for sure)

Greetings,

I use A-Squared. Whenever I have any question about whether or not it's a false positive, I double check the file(s) at http://virusscan.jotti.org/ and/or http://www.virustotal.com. Hope that helps!

Bernard

#19 OFFLINE   buford

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Posted 23 March 2007 - 12:54 PM

I have the same problem. I used A-Squared, but it doesn't help to fix that problem. I discovered, that this "virus" is "integrated" in the process explorer.exe. When you kill the process explorer.exe, you can start hijackthis from the cmd.exe. But also hijackthis helps not to fix that problem.

Knows anybody more?

#20 OFFLINE   hazelnut

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Posted 23 March 2007 - 02:22 PM

Other ongoing thread here.

http://forum.pirifor...?showtopic=9460

Long thread but worth the read
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs