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Tips for describing bugs


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#1 OFFLINE   MrRon

MrRon

    Official Piriform Bug Fixer

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Posted 31 January 2007 - 06:40 AM

Hi, when posting or PMing bugs, please describe exactly what happened, as well as what didn't happen –   'it crashed' can mean different things to different people.  
  
Here's a good example.
  
  • I pressed scan
  • The scan progress window appeared for a few seconds
  • Then the application quit with/without warning
  • The progress bar did not more above 0%
Please do not spend too long trying to diagnose the cause of the bug, concentrate your information on what happened.
:)

MrRon