2 replies to this topic

[exfallsburg]

while updating the firmware in my iriver i somehow fried it and now it wont turn on so usb wont recognize it. is there anything i can do about this?

[DennisD]

Hi exfallsburg,

Sorry to hear about your bad luck, but if the product is still under warranty, or even if it`s not too long out of warranty, then you should first try your point of purchase.

You should be able to update the firmware without frying it.

In the UK, even if an item is just out of the warranty period, you still have a valid argument that it should last longer, or do what it says on the packet without dying on you, and is therefore "Not Fit For Purpose".

Updating firmware seems to be a risky endeavour, as I have read lots of unhappy stories on the Apple Ipod forums on exactly the same thing.

If it is well out of guarantee, you can try the Iriver User Forum:

http://www.iriver.co.../sufr_index.asp

Or, you could try the Iriver "Need Help ?" web page:

http://www.iriverame...rt/contact.aspx

Or, there may be someone on here who can better advise you.

Hope this helps

Regards

[exfallsburg]

dennisd thanks for the heads up but the funny thing is that everyone
else there has the same problem and there are no solutions posted
Iriver doesn't reply to my eMails


Thanks anyway