9 replies to this topic

[jgreer]

I tried CCleaner for the first time today. After rebooting, the printer didn't come up and I wondered if it was CCleaner that caused the problem. The only part of CCleaner I used was the "issues" button.

When I tried to restore the registry, it wouldn't restore. I went to my documents where the files were stored, right-clicked, clicked on "merge" and got an error message saying the registry could not be accessed.

Please help.

[JDPower]

jgreer, on Jan 16 2007, 12:41 AM, said:

I tried CCleaner for the first time today. After rebooting, the printer didn't come up and I wondered if it was CCleaner that caused the problem. The only part of CCleaner I used was the "issues" button.

When I tried to restore the registry, it wouldn't restore. I went to my documents where the files were stored, right-clicked, clicked on "merge" and got an error message saying the registry could not be accessed.

Please help.

Are you logged on as an administrator, if not try that. Maybe also try doing it in safe mode

[Andavari]

What version of Windows are you using?

I ask because I've noticed on Windows XP that some registry files that begin with the heading of REGEDIT4 sometimes won't import, and those that don't have to be changed to:
Windows Registry Editor Version 5.00

[jgreer]

Andavari, on Jan 15 2007, 08:37 PM, said:

What version of Windows are you using?

I ask because I've noticed on Windows XP that some registry files that begin with the heading of REGEDIT4 sometimes won't import, and those that don't have to be changed to:
Windows Registry Editor Version 5.00

I'm using XP. Also, I am logged in as administrator and did try it in safe mode and still got the same error message.

[Daan]

jgreer, on Jan 16 2007, 04:03 AM, said:

I'm using XP. Also, I am logged in as administrator and did try it in safe mode and still got the same error message.

You can try to uninstall CCleaner, run another registry cleaner like eraser and reinstall it. If this doesn't work there's something wrong with your computer.

[hazelnut]

Have you tried system restore jgreer?

[jgreer]

hazelnut, on Jan 16 2007, 07:49 AM, said:

Have you tried system restore jgreer?

Yes, but not for this reason. We'd had computer problems with trying to uninstall games, and I'd messed up the computer with my nVidia by pressing a button in its control panel that I shouldn;t have. So we restored back to a couple of months ago using Norton Ghost backup files, then uninstalled the games, then downloaded CCleaner to clean up the messy registry. All seemed to work well, until I noticed the printer wouldn't come online. So we thought CCleaner had something to do with that and tried to restore the registry. We're hesitant to use system restore again. There's too much that could be destroyed. The printer's back and doint fine, but why can't we restore the save registry files? That doesn't make sense.

[Andavari]

Possibly the import registry feature by double clicking isn't working, there's another way to import registry files (.reg):
1. Click Start->Run->Type in RegEdit.
2. In RegEdit click File->Import->Browse to the .reg file then click OK.

If that doesn't work your Registry Editor "may" be disabled so perhaps trying:
#213 on the left "Enable Registry Editing Tools" at kellys-korner-xp

Other than that I'm fresh out of ideas.

[jgreer]

Andavari, on Jan 16 2007, 11:43 AM, said:

Possibly the import registry feature by double clicking isn't working, there's another way to import registry files (.reg):
1. Click Start->Run->Type in RegEdit.
2. In RegEdit click File->Import->Browse to the .reg file then click OK.

If that doesn't work your Registry Editor "may" be disabled so perhaps trying:
#213 on the left "Enable Registry Editing Tools" at kellys-korner-xp

Other than that I'm fresh out of ideas.

OK. Thanks.

[JDPower]

Daan, on Jan 16 2007, 01:21 PM, said:

You can try to uninstall CCleaner, run another registry cleaner like eraser and reinstall it. If this doesn't work there's something wrong with your computer.

Eraser isn't a reg cleaner.