Hi andrenalina
Please start with posting a HijackThis log, Uninstall list and a AVG AntiSpyware log then we can take it from there,
Download
HijackThis if its not already on your PC,
Run the installer and follow the on-screen prompts, when its finished installing it will open HijackThis, click
Do a system scan and save a logfile. When the scan is finished, it will open the results in notepad and also save them into the HijackThis folder (C:\Program Files\HijackThis)
Please post the full contents of the logfile back on here
Can you also post the contents of your Add/Remove screen to make sure there is no problems showing.
Open Hijackthis, Click
Open the Misc tools section Then click the
Open Uninstall Manager... button. The Add/Remove Programs Manager panel should appear.
In this panel click the
Save list button.
Save the
uninstall_list.txt file to your desktop and copy and paste the contents back in your next reply.
Most of what it lists will be harmless or essential, don't fix anything yet.
Next post back the AVG Antispyware results.
- Load AVG and then click the Update tab at the top. Under Manual Update click Start update.
- After the update finishes (the status bar at the bottom will display "Update successful")
- Click on the Scanner tab at the top and then click on Complete System Scan
- AVG will list any infections found on the left, when the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG will then display "All actions have been applied" on the right.
- Click on "Save Report", then "Save Report As". This will create a text file which you can then save to the Desktop and post back
Cheers
Andy