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nothing installs after sp2 upgrade


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#1 OFFLINE   crgross

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Posted 01 January 2007 - 08:38 PM

finally upgraded from xp sp1 to sp2. after all the updates, i cannot install any software that is not microsoft's or comes as a self extracting .exe (can't install cc cleaner, adobe, etc). i can install office, defender, etc.

i first get a security warning that the publisher cannot be verified and then an error such as setup.exe has encountered a problem and needs to close.

charles

#2 OFFLINE   zeke

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Posted 03 January 2007 - 09:40 PM

What do your event logs show as happening? Clear those out and save a copy for reference later. Run your installs again and see what errors/warnings are listed in there.

You can also look for the log files created by the MSI file... which you can force by using a command line to launch the MSI.

Copy and paste this in to your RUN line and edit the obvious

Quote

msiexec /i c:\PATH\TO\INSTALL.msi /l*v c:\PATH\TO\INSTALL.log
/i will install
/v will log verbose, which is every action taken by the installer I believe... can't remember

Somewhere at the bottom of that logfile, you are going to see a status of the installation. Those logfiles are a pain to read, but they do contain some good info in them.