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issues wont delete


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#1 OFFLINE   dutchygirl

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Posted 03 August 2006 - 02:23 AM

:unsure: [color=#6600CC] Hello, i am a newbie so please be patient with me.
Ok firstly im running windows xp and windows firewall and running the cleaner on the administrators side works fine, until I go to the two limited accounts and try to delete the issues on these accounts, they are just piling up and im not up on the whole computer thing so could someone please baby step me through this???

thank you

#2 OFFLINE   krit86lr

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Posted 03 August 2006 - 02:37 AM

View Postdutchygirl, on Aug 2 2006, 09:23 PM, said:

:unsure: [color=#6600CC] Hello, i am a newbie so please be patient with me.
Ok firstly im running windows xp and windows firewall and running the cleaner on the administrators side works fine, until I go to the two limited accounts and try to delete the issues on these accounts, they are just piling up and im not up on the whole computer thing so could someone please baby step me through this???

thank you
Hello and welcome :)

The issues relate to the registry, and therefore cannot be removed with limited rights. Administrative rights are required to remove those registry issues.

What you could do, is go to your control panel > user accounts, and give that account administrative rights. Then log onto that account and fix the issues. After doing that you can go back to the control panel > user accounts, and change that account back to limited rights. That is the only way that I can think to do it.

Good luck!