Hi
Running Acer Aspire T130
Windows XP home
Internet Explorer6
Since a computer crash, I had to reboot the computer from Acer's boot CD. The computer is now going well, except for an irritation using Internet Explorer. I cannot change the home page from Acer's own web page. I have tried through Tools/Internet Options. It allows the change, but as soon as you come out of the tools menu it changes back. I have also tried changing it through the Spywareblaster program, but there it would not allow the change at all.
I have run the recommended antispyware programs without effect on this.
Can anyone please help.
Thanks
David
Logfile of HijackThis v1.99.1
Scan saved at 20:46:11, on 28/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\D-Link\DSL-200\dslstat.exe
C:\Program Files\D-Link\DSL-200\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1151010337968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B1BB45C-387D-4A50-9874-676263CA9C73}: NameServer = 62.241.163.200 62.241.162.201
O17 - HKLM\System\CS1\Services\Tcpip\..\{3B1BB45C-387D-4A50-9874-676263CA9C73}: NameServer = 62.241.163.200 62.241.162.201
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
1
Unable to change Home Page in IE6
Started by DaveP, Jun 28 2006 07:44 PM
7 replies to this topic
#2 OFFLINE
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Posted 29 June 2006 - 02:44 AM
Hi David, Welcome to the forum
First try disabling Windows Defender and then changing the homepage in case its that interfering.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After checking this re-enable the Real-time Protection again
If the homepage still changes Open Hijack This and press the Config button
On the Main Tab, set the homepage you want to use in the Default Start Page area.
Run Hijack This and choose Do A System Scan then place a check next to these entries
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:// global.acer.com/
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
Close all open browser and other windows except for Hijack This and press the Fix Checked button
let us know if you can then change the homepage without it returning to acer, if not reboot into safe mode and then try to change the setting from there (reboot and tap the F8 key and choose safe mode from the list)
There's also a support page from MS here with tips to remove a homepage but its more aimed at malicious programs rather than genuine companies.
http://support.micro...b;EN-US;Q320159
You should also remove the version of Java installed as its very old and is vulnerable to some infections
Goto Start Menu > Control Panel > Add or Remove Programs and remove any versions of Java Runtime Environment (J2SE) that are in the list, reboot and download the latest version from Here
Let us know how it goes
Andy
First try disabling Windows Defender and then changing the homepage in case its that interfering.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After checking this re-enable the Real-time Protection again
If the homepage still changes Open Hijack This and press the Config button
On the Main Tab, set the homepage you want to use in the Default Start Page area.
Run Hijack This and choose Do A System Scan then place a check next to these entries
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:// global.acer.com/
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
Close all open browser and other windows except for Hijack This and press the Fix Checked button
let us know if you can then change the homepage without it returning to acer, if not reboot into safe mode and then try to change the setting from there (reboot and tap the F8 key and choose safe mode from the list)
There's also a support page from MS here with tips to remove a homepage but its more aimed at malicious programs rather than genuine companies.
http://support.micro...b;EN-US;Q320159
You should also remove the version of Java installed as its very old and is vulnerable to some infections
Goto Start Menu > Control Panel > Add or Remove Programs and remove any versions of Java Runtime Environment (J2SE) that are in the list, reboot and download the latest version from Here
Let us know how it goes
Andy
#3 OFFLINE
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Newbie
Posted 29 June 2006 - 11:36 AM
AndyManchesta, on Jun 29 2006, 02:44 AM, said:
Hi David, Welcome to the forum
First try disabling Windows Defender and then changing the homepage in case its that interfering.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After checking this re-enable the Real-time Protection again
If the homepage still changes Open Hijack This and press the Config button
On the Main Tab, set the homepage you want to use in the Default Start Page area.
Run Hijack This and choose Do A System Scan then place a check next to these entries
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:// global.acer.com/
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
Close all open browser and other windows except for Hijack This and press the Fix Checked button
let us know if you can then change the homepage without it returning to acer, if not reboot into safe mode and then try to change the setting from there (reboot and tap the F8 key and choose safe mode from the list)
There's also a support page from MS here with tips to remove a homepage but its more aimed at malicious programs rather than genuine companies.
http://support.micro...b;EN-US;Q320159
You should also remove the version of Java installed as its very old and is vulnerable to some infections
Goto Start Menu > Control Panel > Add or Remove Programs and remove any versions of Java Runtime Environment (J2SE) that are in the list, reboot and download the latest version from Here
Let us know how it goes
Andy
First try disabling Windows Defender and then changing the homepage in case its that interfering.
Open Windows Defender.
Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After checking this re-enable the Real-time Protection again
If the homepage still changes Open Hijack This and press the Config button
On the Main Tab, set the homepage you want to use in the Default Start Page area.
Run Hijack This and choose Do A System Scan then place a check next to these entries
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:// global.acer.com/
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
Close all open browser and other windows except for Hijack This and press the Fix Checked button
let us know if you can then change the homepage without it returning to acer, if not reboot into safe mode and then try to change the setting from there (reboot and tap the F8 key and choose safe mode from the list)
There's also a support page from MS here with tips to remove a homepage but its more aimed at malicious programs rather than genuine companies.
http://support.micro...b;EN-US;Q320159
You should also remove the version of Java installed as its very old and is vulnerable to some infections
Goto Start Menu > Control Panel > Add or Remove Programs and remove any versions of Java Runtime Environment (J2SE) that are in the list, reboot and download the latest version from Here
Let us know how it goes
Andy
Hi Andy
Did as you suggested.
I had to go into safe mode to change the Home Page but it was then successful! Excellent.
After a reboot I have tried changing the home page again and it will not change. The only way seems to be in safe mode. Is there a way of correcting this? If not I can certainly live with this as it is now.
I have also updated my Java software.
Thanks again
David
Here is the new HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 12:34:32, on 29/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\D-Link\DSL-200\dslstat.exe
C:\Program Files\D-Link\DSL-200\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\D-Link\DSL-200\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\D-Link\DSL-200\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1151010337968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B1BB45C-387D-4A50-9874-676263CA9C73}: NameServer = 62.241.162.200 62.241.163.201
O17 - HKLM\System\CS1\Services\Tcpip\..\{3B1BB45C-387D-4A50-9874-676263CA9C73}: NameServer = 62.241.162.200 62.241.163.201
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
#4 OFFLINE
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Posted 30 June 2006 - 12:26 AM
Hi Dave
Im really not sure why you cannot change the homepage, There is some indications that a bug in a new version of Zone Alarm can block the change but I cannot be sure if that is the cause on yours or if its something Acer have done, the HijackThis log should show if there had been any IE Restrictions put in place to prevent you changing the homepage and they would show as 06 Restrictions which are not present so its difficult to say at this stage.
There was a log on another forum where they couldnt change the homepage from MSN but they fixed it by returning ZoneAlarm to an older version
In your case it may be unrelated and could be a change Acer have made so if it continues to be a problem it may be best contacting acer to see what they suggest
http://global.acer.c...t/webmaster.htm
Im really not sure why you cannot change the homepage, There is some indications that a bug in a new version of Zone Alarm can block the change but I cannot be sure if that is the cause on yours or if its something Acer have done, the HijackThis log should show if there had been any IE Restrictions put in place to prevent you changing the homepage and they would show as 06 Restrictions which are not present so its difficult to say at this stage.
There was a log on another forum where they couldnt change the homepage from MSN but they fixed it by returning ZoneAlarm to an older version
In your case it may be unrelated and could be a change Acer have made so if it continues to be a problem it may be best contacting acer to see what they suggest
http://global.acer.c...t/webmaster.htm
#5 OFFLINE
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Posted 30 June 2006 - 03:41 AM
Abit more info on the ZoneAlarm issue
http://forums.spywar...showtopic=78663
Quoting the same user who posted the above topic
EDIT: I just installed the latest version and it does lock the homepage, as well as programs hanging and IE speed slowing right down
I now do not have Zone Alarm installed so the issue is fixed but I will just install an old version I have saved as I was happy with that
Andy
http://forums.spywar...showtopic=78663
Quoting the same user who posted the above topic
Quote
The newest release prevents users from changing their IE homepage (this can be turned off if you have ZoneAlarm pro; the bug is that free users have this option enabled by default and have no way of disabling it).
EDIT: I just installed the latest version and it does lock the homepage, as well as programs hanging and IE speed slowing right down
I now do not have Zone Alarm installed so the issue is fixed but I will just install an old version I have saved as I was happy with that
Andy
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Newbie
Posted 30 June 2006 - 11:51 AM
Andy
Thanks for your help.
I have removed the latest version of Zonealarm (6.5.722) and reinstalled an older version (6.1.744), and 'Hey Presto' all is resolved.
I am sure that Zonelabs will correct the glitch, but for the meantime I am happy with the older version.
Thanks again.
David
Thanks for your help.
I have removed the latest version of Zonealarm (6.5.722) and reinstalled an older version (6.1.744), and 'Hey Presto' all is resolved.
I am sure that Zonelabs will correct the glitch, but for the meantime I am happy with the older version.
Thanks again.
David
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Posted 30 June 2006 - 03:31 PM
Your Welcome Dave
Glad we could help
Glad we could help
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Newbie
Posted 22 January 2007 - 04:06 PM
I am having the same Problem with Acer 3100 Laptop. My problem started when I accidentally tried to boot from Diagnotic Partition, I suspect. I installed Xandos Linux and , I think that boot manager was giving option to boot from Diagnostic perition. I deleted Diagnostic pertition and still cant change the IE home page. As another user reported, problem could be in Zone Alarm. I am gonna delete and use another firewall and see if that does it. I have a ghost image, and loaded the ghost image of the backup, and I still have the problem, although it wasn't there when I made the ghost image, that is where I suspected something with the diagnostic partition. Aggrevating problem to say the least!
